About LawDepot
Data updated- Website
- lawdepot.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 96% (51/53)
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About this business
More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.
Written by the business, not verified by us.Is LawDepot legit?
LawDepot (lawdepot.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the online platform is exceptionally simple to navigate and provides incredibly helpful tools for drafting all kinds of necessary legal documents. Many users deeply appreciate the comprehensive forms available and find the overall process for creating agreements to be completely straightforward, fast, and remarkably efficient. Some reviewers were not happy with unexpected subscription charges and membership fees that suddenly appeared after trying out the platform. However, some people mentioned experiencing difficulties with account access and managing unwanted recurring payments without receiving clear prior communication regarding the costs.
Auto-generated from all reviews of this business. For reference only.What people say
easy to follow and use
It was actually pretty easy and I was able to go back and change things without having to start over... and they explain everything along the way.
Ease of use
Very easy use walk through each section without questions.
Easy and simple to use.
very understandable
We were working on securing our estate…
We were working on securing our estate and funding a trust. This site helped us draft the documents we would need to accomplish this.
Update: they responded to concern and refunded back the charged non-visible $50. Please do make it clear how much it will be billed after how many days. I would have acted to cancel my subscription if was known it is $50 per week.
Their subscription is a fraud. They never highlighted $50 and billed $50 immediately after $0. A scam to avoid.
Reply from LawDepot2026-08-06
Hi Ashish, We're sorry to hear about your experience and understand how unexpected charges can be frustrating. LawDepot's free trial automatically converts to a paid subscription unless it is cancelled before the renewal date. Information about subscription pricing and renewal timing is provided during signup, throughout the checkout process, and again in the confirmation email sent after registration. After reviewing the matter, our customer support team was able to assist and provide a resolution. We encourage any customer with questions about their subscription or billing to contact us directly, and we'll be happy to help. Thank you for taking the time to share your feedback. Sincerely, Linda Customer Support
Cannot print my document after making…
Cannot print my document after making my password
Iron Clad or Not?
If these documents hold up in court, if challenged, then this was a great experience. I'm just afraid they are not iron clad because I don't know what I don't know. But they were definitely easy to fill out.
Reply from LawDepot2026-08-06
We appreciate your feedback and are glad to hear that you found the documents easy to complete. We understand your concern about the legal robustness of the documents and the desire for absolute certainty. We continuously work to ensure our offerings are as comprehensive as possible. Sincerely, Linda Customer Support
good very good
Reply from LawDepot2026-08-05
Thank you for your review! We're delighted to hear you had a very good experience with LawDepot. We appreciate your support and look forward to helping you again in the future. Sincerely, Linda Customer Support
Ease of use
Ease of use and clear explanations
Reply from LawDepot2026-08-04
We're so glad you found our explanations clear and our service easy to use. Thank you for your positive feedback! Sincerely, Linda Customer Support
super fast
This has been an easy, seamless process
Reply from LawDepot2026-08-04
We are so pleased to hear that you found the process to be smooth and straightforward. Thank you for your wonderful feedback! Sincerely, Linda Customer Support
Failed to cancel. Failed to provide customer service.
Law Depot did not cancel during my trial, which is likely due to a connectivity glitch at the time I cancelled. After that they do not communicate with subscribers at all via email. No reminder about end of free trial. No receipts emailed. No information about how to better utilized the services they charged you for. They just silently charge your credit card. They want to take your money for doing nothing. I contact 2 people to help. The only date I saved documents was the same day I cancelled the subscription 3/16/26, and nothing since. They do not track log in activity and will not give me the refund I requested of $51.96. They only got 4 months from me, but I guarantee you there are others in the same boat. This company does not care about customer service or transparency. They hide behind there lengthy terms & conditions and hope people forget they signed up for a free trial. Scam. Go somewhere else. Get a really attorney.
Reply from LawDepot2026-08-06
Hi Mysha, Thank you for taking the time to share your experience. We're sorry to hear that you were frustrated with your subscription and the outcome of your request. We strive to be transparent about our subscription service. When a customer signs up for a free trial, account details, including subscription information and renewal terms, are provided during signup and in the account confirmation email. Customers can manage or cancel their subscription through their account at any time, and our support team is also available to assist when contacted. We would also like to clarify that billing history and receipts are available within a customer's account. As a subscription-based service, charges are associated with continued access to the service rather than account activity, and we do not track login or document usage activity beyond the information available in the account itself. We understand that this does not change your experience, and we're sorry that we were unable to reach a resolution that met your expectations. We appreciate your feedback, as it helps us evaluate how we communicate account and subscription information to our customers. Regards, Linda Customer Support
Quick and easy..
Quick and easy... very user friendly!
Reply from LawDepot2026-07-30
We are so glad to hear that you found our service quick and user-friendly. We truly appreciate your positive feedback! Sincerely, Linda Customer Support
These are my final wishes 07272026
this was an easy process
Reply from LawDepot2026-07-28
We're so happy to hear that you found the process easy! We truly appreciate your positive feedback and thank you for sharing your experience. Sincerely, Linda Customer Support
Landlord seeking Rental lease agreement
It was simple, self guided and secure. The cost and service provided was worth it.
Reply from LawDepot2026-07-27
We're so glad to hear that you found our service simple, self-guided, and secure. Your positive feedback about the value and service provided truly brightens our day! Sincerely, Linda Customer Support
Easy
Easy, quick
Reply from LawDepot2026-07-27
Thank you, Bonnie, for your review! We're glad to hear you found LawDepot easy and quick to use. Making legal document creation simple and efficient is what we strive for. We appreciate your feedback and thank you for choosing LawDepot! Sincerely, Linda Customer Support
Easy and comprehensive.
Reply from LawDepot2026-07-24
Thank you, Alan, for your review! We're delighted to hear that you found LawDepot easy to use and comprehensive. Our goal is to make creating legal documents as simple and straightforward as possible, while providing the tools and resources our customers need. We appreciate your feedback and thank you for choosing LawDepot! Sincerely, Linda Customer Support
Super fast and easy
Reply from LawDepot2026-07-27
We're so glad you found our service fast and easy to use. Thank you for your wonderful feedback! Sincerely, Linda Customer Support
The documents leave a lot to be desired…
The documents leave a lot to be desired and also do not even have simple tools to review and spell check. Support is rude and unprofessional. Would not recommend to anyone.
Reply from LawDepot2026-07-29
Hi Ric, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We have reviewed the concerns you raised regarding your interaction with our support team and have addressed them internally. Providing professional and respectful customer service is important to us, and we appreciate you bringing this to our attention. We also understand your comments regarding document review and editing features. LawDepot is designed to help users create legal documents through guided questionnaires, and we recognize that some users may wish for additional editing and review tools. Your feedback has been shared with our Product team for consideration as we continue to evaluate ways to improve the user experience. Thank you again for your feedback, Ric. We value all customer input and use it to help improve our products and services. Sincerely, Linda Customer Support
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