More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.
Written by the business, not verified by us.LawDepot (lawdepot.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the online platform is exceptionally simple to navigate and provides incredibly helpful tools for drafting all kinds of necessary legal documents. Many users deeply appreciate the comprehensive forms available and find the overall process for creating agreements to be completely straightforward, fast, and remarkably efficient. Some reviewers were not happy with unexpected subscription charges and membership fees that suddenly appeared after trying out the platform. However, some people mentioned experiencing difficulties with account access and managing unwanted recurring payments without receiving clear prior communication regarding the costs.
Auto-generated from all reviews of this business. For reference only.Availability of Documents
Hi Leo, thank you for your feedback. We're sorry to hear that the availability of documents did not meet your expectations. We understand how important timely and easy access to documentation is, and we appreciate you bringing this to our attention. Your comments will help us identify opportunities to improve the information and resources we provide. Sincerely, Linda Customer Support
We're so glad to hear that you found our product easy to use and that it makes you feel secure. Thank you for your positive feedback! Sincerely, Linda Customer Support
Though I'm a service disabled veteran I am trying to help a younger man get a new start in life by helping him start a business. I've been blessed and want to pass that blessing on. So I was searching online for some fillable forms and found LawDepot who promised a variety of subscription plans, but since this is a onetime use I chose the "free for one week" plan. But this company failed to stress that free isn't free. I only get the completed form if I pay a previously undisclosed "notary" fee. So I am now out the completed form I need to help this young guy because LawDepot won't allow me to download the completed form, and I now see they've locked me into a monthly subscription I'll never use. Very misleading.
Hi Dennis, Thank you for taking the time to share your experience. We're sorry to hear that our service did not meet your expectations. We understand how frustrating it can be when there is confusion about access to a document or the available subscription options. Our goal is to provide customers with flexible choices based on their needs, including single-document access, annual subscriptions, and a free trial that provides temporary access to a category of legal documents. The free trial is optional and can be cancelled at any time before renewal. We would also like to clarify that document creation and notarization are separate services. Depending on the document and workflow, notarization may be presented as an optional service and is not necessarily required to create or access a document. After seeing your review, our team reached out to offer assistance and better understand the concerns you experienced, but we did not receive a response. To ensure there would be no future renewal, we have taken steps to cancel the subscription associated with your account. We appreciate your feedback, as it helps us identify areas where we can improve communication and the customer experience. If you would like us to further review what occurred or assist with document access questions, please email us at [email protected]. Sincerely, Linda Customer Support
It is extremely easy to navigate to create legitimate documents.
We're so happy to hear that you found our platform easy to navigate for creating your documents! We truly appreciate your positive feedback. Sincerely, Linda Customer Support
Didn't like 1-year limitation on Power of Attorney.
Hi Michael, Thank you for your feedback. We understand your concern regarding the one-year limitation. To clarify, the access period relates to the use of our platform and document services, including the ability to create, edit, download, and print your document during the active license term. It does not determine the legal duration of the completed Power of Attorney itself. Once the access period expires, customers can always purchase access again if they need to return to the platform and work with their document in the future. We also offer different access options to meet a variety of needs, including plans with broader document access. We appreciate your comments and will keep them in mind as we continue improving the customer experience. Sincerely, Linda Customer Support
It was an easy format.
We're happy to hear that you found the format easy to use. We appreciate your positive feedback! Sincerely, Linda Customer Support
Thank you for your kind review! We're delighted to hear you had a great experience. We appreciate your support and look forward to serving you again. Sincerely, Linda Customer Support
We appreciate your feedback and understand that there was a lot to process. We are always working to refine our offerings. Sincerely, Linda Customer Support
We're happy to hear that you found it easy to use and appreciated the format. Thank you for your feedback! Sincerely, Linda Customer Support
the subscription is only valid for 5 year if you keep the same tenant for 5 years
Hi Joe, Thank you for your feedback. We'd like to clarify that the Five-Year Access purchase for our Residential Lease Agreement is not limited to a single tenant or a single lease. During your access period, you can create as many Residential Lease Agreements as needed by selecting "New" from your existing document in your LawDepot account. This purchase provides access to the Residential Lease Agreement template for five years. If you need access to other document types, we also offer additional options, including our Basic purchase, One Year Pro subscription, and Free 7-Day Trial. If you have any questions, please reply to our email or contact us at [email protected]. We'd be happy to help. Kind regards, Linda Customer Support
Easy to use program! Clears up / cleans up your documents.
We're so happy to hear our program is easy to use and helps keep your documents clear and clean! We appreciate your positive feedback. Sincerely, Linda Customer Support
The subscription was auto-renewed without advance warning. This is a seedy practice in any case but will soon be illegal thanks to the UK's Digital Markets, Competition and Consumers Act 2024 (DMCCA) The company refunded my money after I reached out to them, but I failed to spot the previous year's subscription which I requested be refunded but was refused. (I didnt even receive an emailed receipt for either payment.)
Thank you for sharing your feedback. We're sorry to hear about your frustration with the renewal process. LawDepot's annual plans are subscriptions that renew automatically unless cancelled. Renewal terms are disclosed during signup and are also available within a customer's account subscription settings. Customers can cancel at any time to stop future renewals. We're pleased that our team was able to resolve your recent concern with a refund. As with all subscriptions, refund requests are reviewed according to our published policy, which includes a 30-day money-back guarantee for annual plans. Regarding receipts, while they are not automatically emailed, they are available 24/7 through the account's Subscription section, where they can be viewed, downloaded, or printed at any time. We appreciate your feedback, as it helps us continue improving the customer experience and ensuring our subscription information remains clear and accessible. Sincerely, Linda Customer Support
I am extremely disappointed with my experience with LawDepot. I signed up for what I believed was a short-term service and was later charged through an automatic renewal that I was not aware would continue. When I contacted customer service to request a refund, I received no meaningful assistance and was told the charges would stand. Companies should be transparent about recurring billing and willing to work with customers who unintentionally remain enrolled. Instead, I felt the focus was on enforcing the renewal rather than providing good customer service. The platform itself may be useful, but my experience with the billing practices and lack of flexibility regarding refunds has left a very negative impression. I would advise others to carefully review the renewal terms and monitor their accounts closely before signing up.
Hi Robyn, Thank you for taking the time to share your feedback. We are sorry to hear that your experience left you feeling disappointed. We strive to make our subscription terms and renewal information clear during the signup process, including when a free trial converts to a paid subscription. As with many subscription services, membership continues until cancelled, and cancellations must be completed before the renewal date to avoid the next billing cycle. While we cannot discuss account-specific details in a public forum, we can confirm that our team reviewed the matter and provided information regarding the billing and cancellation process. We understand that situations involving unexpected charges can be frustrating, and we regret that our explanation did not meet your expectations. We continuously review customer feedback to help improve both our service experience and the clarity of our communications. We appreciate you sharing your perspective and thank you for giving LawDepot a try. Sincerely, Linda Customer Support
The state laws were very helpful as I moved through each item.
We're so glad to hear our state laws were helpful as you navigated each item. We appreciate your positive feedback! Sincerely, Linda Customer Support
We appreciate your feedback. We understand that the checkout process was not as smooth as the rest of your experience. We are always looking for ways to improve. Sincerely, Linda Customer Support
Very good and fast service and a great team. Well done!
We're truly glad to hear you experienced such fast service and appreciated our team's efforts. Thank you for your kind words! Sincerely, Linda Customer Support
Dependable,Accurate
Thank you for your feedback! We're pleased to hear that you found our document services dependable and accurate. We appreciate your trust and look forward to continuing to support your legal document needs. Sincerely, Linda Customer Support
Scam company, be aware. The free trial is a bait and they will steal money with no refund even though they say they will refund in 30 days. Your reply below is a lie, you claim you dont want people to be surprised but you never send any invoice for the billing. You charged me twice for monthly unused service and that charge is more than your annual billing plan. Look at all the complaints for the scam charges you are billing. DO NOT BUY from this company, they are scammers and their business is essentially trapping and billing innocent people and never informing them of any charges. STAY AWAY.
Hi Chintan, We're sorry to hear you were disappointed with your experience. LawDepot's Unlimited Access Monthly plan begins with a free trial and automatically renews into a paid subscription unless it is cancelled before the trial period ends. Customers can manage or cancel their subscriptions online at any time. We understand that billing and refund expectations can sometimes be frustrating, and we never want customers to feel surprised by their experience. Because refund eligibility and account activity depend on individual circumstances, we're unable to discuss account-specific details publicly. We appreciate your feedback. If you would like to discuss your experience further, please contact us at [email protected]. Sincerely, Linda Customer Support
Hi Marian, we are so glad to hear that you found your experience with us straightforward and easy! Thank you for your wonderful feedback. Best regards, Cally
easier to find this website and find the forms easy as well as understand the forms
Hi, We're happy to hear that you found our website and forms easy to navigate and understand. We appreciate your positive feedback! Best regards, Cally
202 reviews matching
Rocket Lawyer
eForms
LegalZoom
Lawdepot
Legal Templates
Trust & Will
LegalShield
FreeWill