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Written by the business, not verified by us.Cool Destinations® (cooldestinations.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 101 of them were added in the last 12 months. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the guides are extremely knowledgeable, friendly, and attentive, ensuring that every tour is both engaging and unforgettable for everyone involved. People also deeply appreciate the clean, comfortable transport options, as well as the fantastic locations and wonderful sights visited throughout the scenic journey. Some reviewers were not happy with the booking process and overall logistics, pointing out incorrect pickup addresses and frustratingly long queues for tickets during peak times. Consumers additionally noted communication hurdles and delays when trying to sort out reservations or deal with the operating companies.
Auto-generated from all reviews of this business. For reference only.Our tour guide Patrick was in town and well prepared, with snacks, water, Gatorade, lunch, hiking poles and a comfortable car to fit all of us and all the things we carried. He knew we’re to stop for breaks and pictures. Took lots of pictures for us. I had two daughters and he played with them all the time, telling riddles and jokes. They really liked him. He was very patient. Some people though he was family.
misleading and confusing booking interface that caused me to make a purchase I did not intend to complete. During the booking process, the website’s design and presentation made it unclear that I was finalizing a non-refundable purchase. Upon realizing the error, I promptly contacted the merchant to request a cancellation, refund, or account credit. Despite my immediate efforts to resolve the matter, the merchant refused to provide any accommodation, including a refund or future-use credit. Had the booking process been presented in a clear and transparent manner, This agency is predatory, and would have no issue insulting you as evident with their communications with my credit card company.
Your guide was very knowledgeable and beside that he was personable and friendly. We were able to get in spots not easily accessible, and he customize our experience to our wishes.
Made a great suggestion for what we wanted to do. Booking process was easy. The tour and guide was amazing. Would do again over and over!!
Awesome deal for a really great place for kids on a hot day in NYC
Lorenzo was amazing! So knowledgeable of the area and treated us like family! We had such a lovely day high pint of our trip
Great guide, great experience!
We absolutely loved our golf cart experience! It was the perfect way to explore Key West, especially as part of a larger group, as we were able to travel together in a fun convoy. It made getting around easy, enjoyable, and stress-free, while allowing us to see all the key sights at our own pace. The cart was also a great escape from the summer heat when we needed it (just remember to keep reapplying your sunscreen; you feel so much cooler on the cart that it’s easy to forget ☀️). We highly recommend booking a cart with Cool Destinations. All information/instructions were provided at the time of booking, so we knew exactly what to expect, and we experienced excellent customer service at Hydro Thunder when picking up and dropping off. This really is one of the best ways to see Key West! We will be back as soon as we can 🥰
Very efficient pick up and delivery to port. Comfortable vehicle. Friendly and informative driver. Three great spots to visit - Etretat, Honfleur and Calvados Cider Distillery. We were surprisingly impressed with the distillery presentation.
The train ride was very interesting and relaxing. The host assigned to our car added a lot of additional details to the narrative. I would suggest you give those people a microphone so they don’t have to yell. The yelling was very disruptive and hard to follow.
Cameron was amazing. He kept us engaged through out the tour. We loved learning the history of St Petersburg. We highly recommend this tour to all who visit.
Amazing time, amazing crew, amazing food and amazing vibes
Experience was great, Eric the guide was really informative
Great trip with the family in Fort Walton on the pontoon. It was within walking distance of Destin West.
Our guide Jason Begay was on time to pick us up and was a fantastic and awesome guide
Tour guide Eric was Awesome! Very knowledgeable and kept the tour interesting! Thank you!
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