Penelope was patient and informative
Penelope was patient and informative However because of the spam calls I had been receiving I was still hesitant to understand and trust all the info
Credit Clerk (creditclerk.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Penelope was patient and informative However because of the spam calls I had been receiving I was still hesitant to understand and trust all the info
The agent thoroughly explained everything to me from the beginning to the end he asked questions and helped me understand the process. Outstanding customer service skills! Highly recommended!
Outstanding service representative help me from the beginning to the end
Cindy was very kind and explained the process in great detail. I’m excited to see how my credit increases with her help!
He was very educated and knew what I was talking about
I really got a very nice experience with Kenna she was very helpful and very clear about what she was talking about and also made sure explaining every detail exactly how it is. I really enjoyed her customer service support. Big Thank you Kanna
She was very helpful in understanding what I needed.
I was always told communication is key! I was able to receive help in every way possible. The representative was very patient, helpful, and polite to me. I was able to hear and understand him very clearly! I appreciate that and it made everything go very smooth! Would recommend the company to every person I can think of!
The Representative that helped me was polite and very professional at all times and was patient with me and she got it done
Leona was very knowledgeable and she corrected items in question on my report.
I wish to cancel. There were flags, like email showed up in spam. My credit card declined. Reading reviews and the law. That I can cancel within three days prompts me to do so.
Saskia is the best and gives amazing customer service ! She really took the time out her day to break things down for me and answer all my questions .
Kena was so patient and had an unbelievable amount of patience. She is a huge asset to EXPERIAN. TERRY WOOLISCROFT PS>PLEASE LET HER KNOW I SENT A VERY POSITIVE REVIEW.
My credit clerk was so personable. She lifted my spirit.
Equifax had the home we have lived in for over 30 years as abandoned!! We had to pay a fee of $99 just to get this straightened out. That is so wrong on so many levels.
The cordial treatment and knowledge make everything a lot clearer and with a plan of action with a set time goals how could I not give it a try great Job !
Arby was very helpful with moving forward on my request. She answered all my questions and took so much stress off my shoulders.
Nadia was very helpful & understanding. She made me feel much better than before I placed the call. I was very upset about the situation that I was confronted with earlier & she was able to take care of everything for me. Thank goodness for people like Nadia.
I called to inquire about something I did not recognize on my report. The person who assisted me was amazing. She told me about a service they offer where they dispute discrepancies in your file and walk me through the steps. Time will tell how effective this service is, but as far as guest service goes A+++++++
Leona was very professional and courtesy.
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