PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at [email protected]. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Written by the business, not verified by us.
Is CreditSecrets.com legit?
CreditSecrets.com (creditsecrets.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often praise the staff for being exceptionally helpful, patient, and knowledgeable during support calls. Reviewers describe customer service as top-notch, noting representatives provide clear guidance and resolve issues quickly. People feel well-supported throughout the process, appreciating the transparent and friendly approach of the team.
Consumers find that the agents walk them through dashboards in detail and ensure complete satisfaction. Some reviewers were not happy with the lengthy promotional videos, continuous upsells, and occasional issues with dropped calls when trying to reach support. Others noted occasional difficulties with logging into the website or navigating the initial setup steps.
Auto-generated from all reviews of this business. For reference only.
My experience was great. I’m so grateful that there are organizations like yours that truly help out people in need!!!
Reply from CreditSecrets.com2026-07-31
Thank you so much, Eddie! Your kind words mean the world to us. We're honored to be part of your journey and grateful that you recognize our mission to provide real help and guidance to people working toward a stronger financial future.
Thank you for placing your trust in Credit Secrets. We're excited to continue supporting you every step of the way!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Representative was helpful and courteous in cancelling my account
Reply from CreditSecrets.com2026-07-31
Thank you, Philip, for taking the time to leave a review. While we're sorry to see you go, we're glad to hear our representative was helpful and courteous in assisting with your account cancellation.
We appreciate the opportunity to have served you and wish you nothing but the best moving forward. If you ever decide to return or have any questions in the future, we're always here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Leo was courteous, professional; and helpful.. he probably did not know it but he was encouraging.. I have been slow getting started.. thank u!
Reply from CreditSecrets.com2026-07-31
Thank you, Linda! We're so happy to hear that Leo was courteous, professional, and helpful during your conversation. It's especially meaningful to know that his encouragement made a difference—even if he didn't realize it!
Remember, everyone starts their journey at their own pace, and the important thing is that you're taking those first steps. We'll be here to support and encourage you every step of the way.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I found they really care. So if you need help. Please give them a try. You have nothing to loose. They have your back.
Reply from CreditSecrets.com2026-07-31
Thank you, Terry! Your kind words truly mean a lot to us. We’re glad you felt that our team genuinely cares, because supporting our members every step of the way is exactly what we strive to do.
Thank you for your recommendation and for trusting Credit Secrets. We’re honored to have your support and look forward to continuing to help you on your journey.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The customer service representative that I spoke to over the phone was very patient, helpful, responsive, polite, and professional the entire time I was on the phone. I got all of my questions answered.
Reply from CreditSecrets.com2026-07-31
Thank you, Diche! We're so glad to hear that your experience with our customer service team was such a positive one. Providing patient, professional, and responsive support is something we take great pride in, and we're happy to know all of your questions were answered.
We truly appreciate you taking the time to share your experience, and we're here whenever you need us on your credit journey.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The have been billing me and I never ordered their book or anything. I don't know who they are. I haven't had my credit fall under... Idk 720 that I know of... And usually it's near 780 or so. I don't and have not had a need for this service. They keep trying to bill me even though I have notified them to stop. My email isn't even registered with them as far as I can tell.
Watching their video was a total waste of time.A 10 minute video took 35 minutes to complete. The narator did nothing but waste time and NEVER got to the secret 11 word phrase. Dont waist your time spending a second watching this useless video. The video took 30 minutes to watch even though it was only supposed to take 10 minutes. The Timer was 3 times slower than a normal countdown. He wasted 20 minutes wasting time and saying nothing. Others complained that It was nothing but one upsell after another and was useless.
I can only say that I'm new to these procedures. But my experience is great and the customer service just wonderful. The assistance is right on target to what is advertised and I really recommend to those in search of credit repair to consider and definitely choose Credit Secrets!!
they are a scam. I made my first purchase and after I did, I was taken to the next screen where I had to listen to a video. There was no option to bypass the video. The video was about an automated system to use called the Automator. So, I purchased that. As soon as I made my purchase for their Automator, I was taken to another up sale where I was prompted to purchase another product. They have repeated up sales where you will be prompted to purchase another product which takes you to another up sale to buy another product which takes you to another up sale. So, you will be in loop to keep buying up sales. A person can bypass the up sale, but you are taken to another up sale with different wording. I keep getting emails that they need more information. I told you exactly what happened. I made a purchase. After I did, I was taken to a video that did not allow me to bypass. I had to watch this worthless video about their product Automator. I purchased that product and then taken to a dashboard with a bunch of products. I click on the Automator icon and there was another up sale. I never received the product I paid for, it was another up sale to purchase something else. I demanded a refund, and it's now in progress of being refunded. But I still claim Creditsecrets.com is a scam because it's nothing but more and more up sales and a person never receive their product they purchased since they need to purchase another product. It's a constant loop of up sales.
Hi Leo was absolutely fantastic to work with today regarding my issues and concerns and was listening to me and understanding which I greatly appreciate that I will return as a customer once I get things back in order for myself and will return as a customer solely for the reasons on how Leo treated me today thank you
I am impressed on how supportive these people are and how they truly want to help! You can call as often as you want and they are there for you!! I highly recommend!
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