PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at [email protected]. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Written by the business, not verified by us.
Is CreditSecrets.com legit?
CreditSecrets.com (creditsecrets.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often praise the staff for being exceptionally helpful, patient, and knowledgeable during support calls. Reviewers describe customer service as top-notch, noting representatives provide clear guidance and resolve issues quickly. People feel well-supported throughout the process, appreciating the transparent and friendly approach of the team.
Consumers find that the agents walk them through dashboards in detail and ensure complete satisfaction. Some reviewers were not happy with the lengthy promotional videos, continuous upsells, and occasional issues with dropped calls when trying to reach support. Others noted occasional difficulties with logging into the website or navigating the initial setup steps.
Auto-generated from all reviews of this business. For reference only.
Support was knowledgeable and walked me right through the setup process! Very helpful!
Reply from CreditSecrets.com2026-05-07
Thank you, Lee! We’re glad to hear our support team was knowledgeable and able to walk you through the setup process step-by-step. We appreciate your feedback and are happy we could make things easy and helpful for you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The company is very understanding of my current situation I had many kind words and reassurance that I've done the right thing and I just got to follow the book.
Reply from CreditSecrets.com2026-05-07
Thank you, Leslie! We’re glad to hear you felt understood and supported by our team. Sometimes the hardest part is simply taking the first step, and it sounds like you’re already moving in the right direction. Following the book step-by-step can make a real difference, and we’ll be here to encourage and support you along the way.
If there’s anything we can do to support you, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I called frustrated that I paid for this service but the only way this would benefit me is if I continually purchased other services and a separate charge I didn't authorize. The rep patiently explained the product and issued a reimbursement for the unauthorized charge.
Reply from CreditSecrets.com2026-05-07
Thank you for sharing your feedback, Nikkii. We’re sorry to hear you were frustrated, but we’re glad our representative took the time to patiently explain the program and resolve the unauthorized charge with a reimbursement.
We do want to clarify that additional services are optional and not required to use the core Credit Secrets program. Our goal is always to provide clear information so members can choose the tools and resources that best fit their needs.
We appreciate the opportunity to address your concerns and improve your experience.
If there’s anything we can do to support you moving forward, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
They were able to help me get what I needed. The Rep was very kind and helpful to find me the right place for assistance. The follow up came very fast and my problem was solved!
Reply from CreditSecrets.com2026-05-07
Thank you, Carol! We’re so glad to hear our representative was kind and helpful in getting you connected to the right assistance. Fast follow-up and problem resolution are exactly what we strive for, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The representative provided me with all that I needed that I didn't seem to receive when I first tried to access the information. When asked about the subscription he clearly let me know that I would not need the subscription but would need the information listed on my dashboard. I was completely satisfied with his level of expertise and appreciated all his help.
I was confused as to the website I should log into as a member, but Vanessa set me straight. She sent a link to my email wherin I could gain access to Credit Secrets. She also advised me to make a personal record of the website address so I can continue working it in the future, which I did. She was very helpful and informative. Five star rating!!
The associate that I spoke with was very pleasant to deal with.
She arranged for my refund with no problems. I truly appreciated working with her.
Thank you!!
Additionally, their attention to detail and organization stood out. It’s clear they have solid systems in place, which helps everything run efficiently and leaves a strong impression.
Overall, they’re doing a great job maintaining professionalism while also treating people with respect and transparency—something that’s not always common, and definitely worth recognizing.
Reply from CreditSecrets.com2026-04-21
Thank you, Rob! We truly appreciate your thoughtful feedback. It’s great to hear that our attention to detail, organization, and overall professionalism stood out to you. We work hard to build strong systems that keep everything running smoothly while still treating every member with respect and transparency.
Your recognition means a lot to our team, and we’re grateful you took the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The support I received was very good. I couldn’t purchase the Automator when I signed up, so I wrote an email to the support team. They got back to me first thing in the morning, of the very next business day. The rep listened to my problem and helped me through process of getting the Automator and made sure I had it downloaded and it was ready to use.
Reply from CreditSecrets.com2026-04-21
Hi Eric,
Thank you for sharing your experience. It’s great to hear our team got back to you quickly and took the time to walk you through everything so you could get the Automator up and running without any hassle. That kind of follow-through matters.
If you need anything else as you start using it, don’t hesitate to reach out. We’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great friendly service. Took care of issues quickly. Very curtious and kind professional.
Reply from CreditSecrets.com2026-04-21
Hi Robin, thank you for the kind words. We’re glad to hear your issues were handled quickly and that the team was friendly, courteous, and professional throughout. That’s exactly the standard we aim to deliver.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The support person was very helpful and patient while working my issue.
Reply from CreditSecrets.com2026-04-21
Hi Dave,
We appreciate you taking a moment to share this. It’s great to hear our support team was helpful and patient while working through your issue. That’s exactly the experience we aim to deliver every time.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
At this moment, presentation and customer service were both above par, exceptionally excellent. I do have hope and am optimistic. We will see what this program brings and I will update later on
Reply from CreditSecrets.com2026-04-21
Hi Kevin,
Thank you for sharing this. We’re glad to hear the presentation and customer service stood out and that you’re feeling optimistic about getting started. That’s exactly where we want you to be at this stage.
As you work through the program, stay consistent and don’t hesitate to reach out if you have questions along the way. We’re here to support you and look forward to hearing how things progress.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Good customer service. Very professional and responsive to questions.
Reply from CreditSecrets.com2026-04-21
Hi Brenda, thank you for your feedback. We’re glad to hear you found our team professional and responsive to your questions. That’s exactly the level of service we aim to provide.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Hi Jimmy, thank you for the feedback. We’re glad to hear you had a great experience with our customer service team. That’s exactly what we aim to deliver every time.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
My credit score sored with their program and I was able to get anew car abd a new house. Try it , its worth it!!!!
Reply from CreditSecrets.com2026-04-21
Thank you for sharing this. We’re glad to hear your credit score improved and that you were able to purchase a new car and a new home. That’s a big milestone and exactly what this program is designed to help people achieve.
We appreciate you giving it a shot and sticking with the process.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Daniel listened. He heard me say that in 2023 when I first got started with Credit Secret, my husband passed and this caused a setback for me taking the steps toward raising my credit score. So, when I explained to Daniel that I did not want to go through any hard navigating clicks to secure previous purchased products, he took time to explain how to get to each section and then, helped me to get there. Thank you Daniel.
Reply from CreditSecrets.com2026-04-21
Hi Terry, thank you for sharing this with us. We’re very sorry for your loss, and we appreciate you taking the time to explain your experience.
It’s great to hear that Daniel took the time to truly listen and meet you where you were, making the process easier and guiding you step by step without adding any frustration. That level of care and patience is exactly what we strive for.
We’re glad he was able to help you get where you needed to go, and we’ll be here to support you every step of the way as you continue forward.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to [email protected] or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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