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Crystal Car Shipping

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102 reviews

4.6102 reviews
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About Crystal Car Shipping

Data updated
Website
crystalcarshipping.com
Category
Business Services
Location
United States
Status
Unclaimed
Replies to negative
67% (6/9)
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About this business

Here at crystal we treat your vehicle with care and precision. Affordable delivery options and quick turnaround times is what makes us #1 in car shipping.

Written by the business, not verified by us.

Is Crystal Car Shipping legit?

Crystal Car Shipping (crystalcarshipping.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-11.

What people say

Crystal Car Shipping is very reliable

Ethan Davis did an amazing job finding a transport for my car delivering it from Iowa to Virginia. He called/texted at every step of the way to make sure all was well and there was no problems. Very reliable. He did what he said he would do. Transport driver was also very responsible and car made it without incident.

Overall the shipping process went well

Overall the shipping process went well. I shipped a van 322 miles. I was originally quoted $400. It was raised to $690 and we finally agreed on $600 after some back and forth. The “bidding” process really should be improved to be more realistic/accurate as I really wonder if shipping a van 300+ miles can be done for $400 anymore with gas prices being what they are. Tina and her team were very helpful and responsive and I appreciate that. The shipping was done well with no damage to the car.

Connor Santana was amazing

Connor Santana was amazing. He stayed on top my request to transport my vehicle and was very transparent about the cost. He worked his best to get me the best price. The driver Mike was excellent too in picking my vehicle and deliver even before expected time. Mike has always kept me up to date on where my car was. I highly recommend them.

Very Bad Experience

I picked this company because of the 5 star reviews . I called on Febuary 7,2023 to have my van transported from orlando to indiana the original quote was for $585.00 they could only find a shipper for $625 . Signed a contract for that amount Roger told me Zain transport would pickup my vehicle on 2/8/2023 . Roger called me at 12 pm 2/9/2023 and ask how the pickup went my vehicle was still at the shop in orlando but i was charged the $140 pickup fee. Zain transport had never picked it up . Called roger and was told he would find another shipper to pickup on 2/10 then was told it would be better to wait unit monday 2/13 Emailed roger monday to be told he was wating to check insurance then told the carrier was unable to pickup that day. Finally Tuesday 2/14 was sent confirmation that my vehicle would be picked up that day . Finally at 1 pm 7 days after the original pickup date. Apis Logistics picked up my vehicle and it was delivered on 2/15 at 5:30 pm . When i spoke to Roger it was more about the amount they had to pay after signing a contract then following thru. This Company is only a broker THEY DO NOT SHIP YOUR VEHICLE. only hire another

Reply from Crystal Car Shipping2023-02-17

Dear Jeff, thank you for sharing your experience working wit our company. We are so sorry to let you down. As you know, we did have a carrier assigned to your order, unfortunately, he had to postpone the pick up dates due to some particular issues. In the end, we had to search for another option in order to get your vehicle picked up in a timely manner. We do not reject our responsibility. Please, accept our sincerest apologies.

Forced to sign second contract doubling cost

I contacted Crystal Car Shipping about 2 months ahead of schedule to make sure my stock Tacoma was to be shipped across the country as close to my picked date since its more of a window. Tina had me sign a contract promising a $1500 shipping fee. Turns out Tina grossly under bid me and told me no truckers want that low of a bid. With my new job threatening to move on because I couldn't start on time, I was forced to sign a second contract of about $3000 now to get my truck. DO NOT TRUST!

Reply from Crystal Car Shipping2023-02-05

Dear Nick, we are extremely sorry to hear about your experience using our service. Unfortunately, we are only the middleman between you and the driver and have no power to determine the final cost, only to make an impact on the driver in order to make the price as reasonable as possible. Considering the ever-changing market, which suffered since the end of October, when you initially reached out to book a spot and carrier availability, we are not denying our responsibility and apologize for the inconvenience you've faced with your transportation!

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