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Beauty & Well-being

Cupids

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102 reviews

4.3102 reviews
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About Cupids

Data updated
Website
cupids.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
40% (4/10)
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Is Cupids legit?

Cupids (cupids.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the unique and long-lasting fragrances, noting that the aromas smell fresh, clean, and wonderful throughout the entire day. Consumers also mention that purchases arrive quickly, while the overall ordering process and website navigation are consistently described as smooth, easy, and very efficient. Some people were dissatisfied with order processing and shipping times, frequently reporting unexpected delivery delays or a complete lack of tracking information. A few reviewers additionally mentioned frustrating experiences involving unexpected subscription charges, billing issues, and difficulties trying to obtain prompt refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

3 brothers cant be wrong.

Fast shipping, got the deal on 3 bottles, gave both of my brothers one. The ladies all enjoy the scent, 2 shots is enough to last all day. Its the first time trying these out for all of us and we are very happy with the results. With the 3 bottle deal its way less than anything I've ever bought, and with much better results, so long old spice, putting the ax on axe, and Armani can step aside. Cupid for life for this guy.

Use extreme caution

Use extreme caution. It is deceptively easy to accidentally sign up for the subscription service and suddenly you’re hundreds of dollars out of pocket and have more deodorant than you could possibly use in 6 months. You’d have to apply the stuff hourly to use it all up. Worse than that, the process to unsubscribe and access their 30 day guarantee is extremely cumbersome and requires multiple links to your email. The AI chat system is outside the site so it asks you to login even when you already are. And the product doesn’t live up to the marketing.

Reply from Cupids2026-08-06

Thank you for taking the time to share your feedback. We're sorry to hear that your checkout experience did not meet your expectations. We understand your concerns regarding the subscription process, and we appreciate you bringing them to our attention. Our goal is to provide a transparent and convenient shopping experience for every customer. We recognize that your experience fell short of that goal, and we'll be sure to share your feedback with the appropriate team as we continually work to improve our checkout process and overall customer experience. To help us investigate your case, could you kindly send us the following information, if available: Email address Phone number Order number Full name With these details, we'll be able to locate your order, review what occurred, and work toward an appropriate resolution as quickly as possible. Again, thank you for your feedback. It is valuable to us and helps us continue improving our products, services, and customer experience. Kind regards, Cupids' Customer Support Team

Super agressive subscription sales

The might have great products, I just ordered, so no idea. But the sales is super agressive: Super hard/impossible to cancel the hidden subscription, they make you click on 12 links and fill out surveys to finally cancel that hidden subscription they stuffed into their sales process. Not a reliable shop, feels very pushy and dodgy.. Will never order again.

Reply from Cupids2026-08-06

Thank you for taking the time to share your feedback. We're sorry to hear that your checkout experience did not meet your expectations. We understand your concerns regarding the subscription process, and we appreciate you bringing them to our attention. Our goal is to provide a transparent and convenient shopping experience for every customer. We recognize that your experience fell short of that goal, and we'll be sure to share your feedback with the appropriate team as we continually work to improve our checkout process and overall customer experience. To help us investigate your case, could you kindly send us the following information, if available: Email address Phone number Order number Full name With these details, we'll be able to locate your order, review what occurred, and work toward an appropriate resolution as quickly as possible. Again, thank you for your feedback. It is valuable to us and helps us continue improving our products, services, and customer experience. Kind regards, Cupids' Customer Support Team

Unique bottles and scent

Bottles look sweet. Scents are pretty unique and each have own their role. Not 100% sure about the claims. I haven't gotten a single complement or questioned about my scent, but I still enjoy them. Buying process and marketing is where the star is lost. With all the scams and knockoff out there I had a hard time through the whole experience especially the videos after/during checkout and even after order was placed convincing myself I wasnt being scammed. Happy product showed up.

Honestly I've been just about ready to…

Honestly I've been just about ready to check out and make the purchase not once or twice or even the third time, it wasn't until the fourth time I finally confirmed the order and i received a surprise it was delivered 3 days early! I haven't even told my girlfriend about it yet because I'm running the experiment to see if it's actually working / changing the normal day to day. So far I've got no complaints!

Interesting results

It’s a lovely fragrance, I’ve only tried one of the three so far. Whilst doesn’t seem to have much effect on my wife, I’m certainly getting a lot of interest from others which the wife is not happy about understandably. She’s asked me to stop using the fragrance because I think she might be getting a little jealous of all the attention. It took awhile for the product to arrive. Which I think had a lot to do with dispatch rise and delivery. But it appears to be having the design effect just not where it was supposed to be LOL

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