Love the product
Love the product just remember it's not the smell that make more desirable to women it's you but this will help lol great product enjoy y'all
About Cupids
Data updated- Website
- cupids.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 40% (4/10)
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Is Cupids legit?
Cupids (cupids.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the unique and long-lasting fragrances, noting that the aromas smell fresh, clean, and wonderful throughout the entire day. Consumers also mention that purchases arrive quickly, while the overall ordering process and website navigation are consistently described as smooth, easy, and very efficient. Some people were dissatisfied with order processing and shipping times, frequently reporting unexpected delivery delays or a complete lack of tracking information. A few reviewers additionally mentioned frustrating experiences involving unexpected subscription charges, billing issues, and difficulties trying to obtain prompt refunds.
Auto-generated from all reviews of this business. For reference only.What people say
Works great smells great my wife loves…
Works great smells great my wife loves it it took a few days for it to work but then she loved it to and is in the mood everytime i use it!!
Ordered over 14 days ago..
Ordered over 14 days ago... still hasn't been shipped and after 4 emails to customer support...no response. Filing a complaint w BBB as well as having my bank reverse charges. THIS COMPANY IS A SCAM. STAY AWAY. !!!!!!
So far so good everybody has commented…
So far so good everybody has commented I smell really nice
Love the scent....
I love the scent of Hypnosis 3.0. I have actually had compliments on it, and feel that my partner and people I encounter are way more receptive then usual. Great design on the bottle as well. Shipping was fast and prompt. Only thing that made it a 4 instead of the 5 was during the purchasing, I had to sit through another 4 or 5 videos just to get to the final confirmation which weren't short either (more annoying then anything else). Otherwise, fantastic product. Recommend
Amazing product
Amazing product! Recommend it to everyone!
my first order months ago was good
my first order months ago was good, i order some more last week or so but it still hasn't arrived, can you find out how much longer before my order arrives??
Fast delivery
Fast delivery, fairly priced and great aromatic scents, have only wore it once so far and results have been very surprising, definitely be wearing it more often!
Order FRFR
Product smells great! Every girl that i've had smell, loves it. However, service getting the product to me sucked. Fix that. Before, I will be wondering again! I hope Thanks
Amazing smell busted bottle
Well, it smells awesome, and it did have that effect. But I received a busted bottle when it came in. So I don't think that the busted bottle was cupid's fault, but yeah, no, it was probably what it was being shipped, and to be honest
Their products are a scam.
Their products are a scam. Hypnosis, charm, lust and ignite are all dont work. I get absolutely zero reaction from women. They don't even comment on the scent. I tried to return the product but they stall and don't respond until the return window passes. STAY AWAY from this company. Don't waste your money
Worst experince ever
Worst experince ever. Ordered on 7/24/26. No tracking info. No carrier info. It is now 8/7. Still no information or delivery. Their refund policy says if package was not delivered, they wont issue a refund. You have to contact the carrier. But they never send you shipping information. They don't answer emails. But they do send marketung emails. And it seems in response to sent emails to them about your order. Luckily i used PayPal for payment. So i am able to dispute this nightmare. Be very, very careful ordering from this company. Not to mention i got tricked into a double order. I am not sure if i ended up putting myself into a monthly subscription.
Subscription continued after cancellation requests—still no refund
I intended my original April purchase to be a one-time order. The order totaled $54.83, but on June 21, I was charged another $42.85 for a “Scent Discovery Club” subscription that I did not knowingly intend to enroll in. That same day, I canceled the automatic payment agreement through PayPal and emailed Cupids requesting immediate cancellation and a refund. I also explained that the shipping address on file was no longer current. Instead of resolving the problem, customer service directed me to an online portal and then required me to complete an additional cancellation survey form. I completed the requested steps and followed up multiple times. Despite this, I received another upcoming-order notification on July 18, followed by repeated payment-attempt emails from July 21 through July 31. On August 7, Cupids admitted that the subscription was still active and again directed me back to the same portal. They also continued processing an order using the outdated address. The communication has been repetitive, unhelpful, and lacking accountability. The product did not live up to how it was advertised, and I still have not received my refund. Customers should carefully review the checkout process for recurring subscription terms and closely monitor their payment accounts. Based on my experience, I cannot recommend this company.
I am loving this cologne so far
I am loving this cologne so far, I bought all the scents but have only been using Hypnosis so far and love the fragrance, my wife loves the smell of it, says it’s intoxicating. Can’t wait to try the others!
upids 3.0.great product shipped on time
great product shipped on time. pleasant scent, and had a great experience overall..the pheromone claims I believe is a stretch, but very nice fragrance nonetheless.. had compliments on my 2nd time using it.
It's smell awesome
It's smell awesome. And the smell stay even if you sweat.
Loved the scent
Loved the scent. Gave my son a bottle!!
First Impressions
I love the scent (Hypnosis) that I tested on my initial order, and I wish it had been an actual bottle instead of a tester size…. but $39 per month for a subscription charge seems really high… and I’m ASSUMING it comes with a different scent every month. Otherwise, that’s outrageous! My experience thus far, however, has been a good one.
Shipping sucks product so far is ok
Waiting for the product to arrive. Because the package was marked hazardous and came in a bubble package. I had to take time off to go to the post office to pick it up. I’m still waiting for someone from their office to contact me. Maybe one day I’ll get someone reach out and call me.
Two orders. Two complete failures.
My first order arrived damaged: all three bottles were affected, and one was completely cracked. I tried contacting customer service and got nothing but crickets. Against my better judgement, I gave the company another chance. I placed a second order on July 22. As of August 3, it has not even been packed. Every attempt to use the customer-service chat ends the same way: it claims it is “connecting me to a human,” but no human ever responds. To make matters worse, the product itself smelled cheap and unpleasant. I was willing to overlook the disappointing first impression and try again, but this company managed to disappoint me before the second order even left its warehouse. Damaged products, painfully slow fulfilment, nonexistent customer service, and underwhelming quality. I will not be ordering again.
Reply from Cupids2026-08-06
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the condition of your first order, the delay with your second order, and the difficulty you experienced when trying to reach our Customer Support Team. We understand your concerns regarding the damaged items, the fulfillment timeline, and the product itself. Your feedback is important to us, and we take reviews like yours seriously as they help us identify areas where we can improve. We would appreciate the opportunity to investigate your experience and work toward an appropriate resolution. Could you please send us your email address, full name, phone number, or order number? With this information, we'll be able to locate your orders, review what happened, and assist you further. Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to make things right. Kind regards, Cupids' Customer Support Team
UltimaPeak
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