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Shopping & Fashion

CustomMan

102 reviews

2.3102 reviews
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About CustomMan

Data updated
Website
customman.store
Category
Shopping & Fashion
Location
United States · San Jose
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
85% (60/71)
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Is CustomMan legit?

CustomMan (customman.store) has a 2.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 60% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews. Last updated 2026-08-10.

What people say

J
John Cecconi · 1 review · Experienced 2026-04-24 ·

Over and above expectations

This company corrected a mistake that I made and replaced the product for me at “no charge”. It doesn’t get any better than that. Highly recommended. John C

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Mrs Carole Robinson · 11 reviews · Experienced 2026-08-06 ·

My husband absolutely loves his Anchor…

My husband absolutely loves his Anchor Decantor. I got the name of his last navy ship emgraved and he couldn't be happier

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Elaine Lansdell · 9 reviews · Experienced 2026-08-02 ·

This is a SCAM sight

This is a SCAM sight, as people have previously stated. I ordered a 3D dragon cushion that showed horns, fert and a tail with scales and was provided with a 2D image printed on material. This was a birthday present for my autistic daughter. Extremely upset. Not sure why the picture on the site could not be of the actual 2D cushion rather than providing a false image. - oh yes you wouldn't get any sales that way.

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Jörgen · 3 reviews · Experienced 2026-07-17 ·

I’m very disappointed on the Anchor…

I’m very disappointed on the Anchor bottle I bought. The rope is not in golden color as in advertised. The bottle cap is made of transparent plastic, not brass looking as advertised. There was no box included as in the pictures. All in all it looks nothing but cheap, crap.

C
Chris Ahrns · 2 reviews · Experienced 2026-06-20 ·

Sold with great pictures as 3D...actually a plastic 2D print

Sold with great pictures as 3D. What I got was a completely 2D picture printed on plastic, cut out, and stuck into a 2D slot on a stand. Ridiculously cheap looking. Absolutely nothing like what is advertized.

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Ruth · 1 review · Experienced 2026-07-11 ·

Terrible

Terrible, cheap product! Got the bullet clock and it was like cardboard! Threw it in the trash. Biggest waste of 73.99 I ever spent. Also, paid for 2-5 days shipping and got it 10 days later. Would not recommend!! If i could give zero stars I would.

c
customerRoxanne · 7 reviews · Verified · Experienced 2025-07-24 ·

Took months to get our order

Took months to get our order. Ans wasn't good quality when we did receive. Save your money.

R
RGG · 2 reviews · Experienced 2026-06-20 ·

Another fool taken for a ride

Like everyone here, I received a caricature picture in a base vs. an actual figurine like the picture indicated. I even paid 24.99 for a rush delivery that never even came close. When asked to fix their product they said it was exactly what I ordered. No it was not. DO NOT ORDER FROM THEM! You will get duped - 75.00 (50.00 + 24.99) for a caricature picture that I could have done myself.

K
Kendetric Bradley · 1 review · Experienced 2026-07-08 ·

Not even close to what I ordered

Not even close to what I ordered. Scam. Do not buy from this company

J
James Robinson · 2 reviews · Experienced 2026-06-18 ·

STAY AWAY DO NOT PURCHASE ANYTHING FROM…

STAY AWAY DO NOT PURCHASE ANYTHING FROM THIS SITE. I purchased 2 orders of the metal statues for my wife for our wedding aniversary and what turned up was far from anything I ordered. My children cant even recognised any of the people This company advertises 1 thing and send something completely different. I am completely disgusted at what has turned up and its our anniversary on the 10th

d
david clarson · 1 review · Experienced 2026-06-27 ·

dragon cushion2006

what is received was not what the item looked like on your site. i was well put together but it did not have two wings , horns or a long tail. maybe i will try again sometime and get the real deal.

R
Rosalina Rohella · 4 reviews · Experienced 2026-06-26 ·

Total scam item selected is not the item that arrives

Total scam, exactly what someone else had written I ordered a 3d model image and a 2d flat very poorly printed image on a stand arrives nothing like the picture thats in the website, absolutely terrible!

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Maria · 4 reviews · Experienced 2026-06-18 ·

Fast postage and the item was even…

Fast postage and the item was even better than expected. Grand-daughter was so very excited

C
Carol · 18 reviews · Verified · Experienced 2025-07-25 ·

Great product!

H
Harper harper · 1 review · Experienced 2026-05-29 ·

Don't do it

Don't do it. Pure fraud website from China.

K
Kamilah Hamilton · 5 reviews · Experienced 2026-05-23 ·

FRAUD

FRAUD! DECEPTIVE PRACTICE/ BAIT AND SWITCH. This should be wire fraud as well. They show a 3D wax figure and send you a poor quality flat 2D stand. The 2D stand bottom was shortened so it doesn't even fit the length of the base it sits in. There are spaces that should've been cut out for better quality. But overall I thought I was getting an actual statue but you don't. Also I paid for urgent shipping, the product showed that it was ready to be shipped in the 5th but didn't go out until a week later. I needed it for an event and it came the day of the event. WARNING DO NOT BUY!

P
PETER THIESSEN · 2 reviews · Experienced 2026-05-18 ·

The name on the backpack was correct…

The name on the backpack was correct but the picture on it isn’t the picture I sent along with the order to be put on the backpack, so I’m quite disappointed.

Reply from CustomMan2026-05-20

Dear customer, we are sorry to hear that the quality did not meet your expectations. Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us! please contact our customer service team and provide your order number. We will handle this matter appropriately: [email protected] Looking forward to hearing from you

M
Matthew Tringali · 5 reviews · Experienced 2026-05-01 ·

Would have gotten 5 stars if they would…

Would have gotten 5 stars if they would have put double back tape on the back of the name plate.

Reply from CustomMan2026-05-20

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future.

S
Steve Pengelly · 17 reviews · Experienced 2026-04-20 ·

Excellent service and price

Excellent service and price, many many thanks 👍 Highly recommended 👍👍

Reply from CustomMan2026-04-28

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future.

J
Julia Morrell · 1 review · Experienced 2026-04-04 ·

I did not receive my item I have been…

I did not receive my item I have been back and forth with 22 emails to be offered 60% -80% refund whilst I don’t have the product I should receive 100% refund. I have contacted trading standards who advised a full refund should be issued for goods not received. Yet Lisa does not acknowledge this. I am truly disappointed and feel the site is a scam and does not care about customers rights. So I will now be contacting trading standards along with my bank to get the full funds back for a shoddy site.

Reply from CustomMan2026-04-28

Dear customer, we are sorry to hear that the quality did not meet your expectations. Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us! please contact our customer service team and provide your order number. We will handle this matter appropriately: [email protected] Looking forward to hearing from you