Cutebuddi (cutebuddi.com) has a 3.2 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-24.
i lost my baby boy july 5th I ordered a figurine the next day. explained little details and things about him. I just received it October 15th Even though it took some time to get it, I am very happy with the result. it looks just like my baby and it gives me something to hold The details are great and i appreciate you guys giving me a little piece of my baby boy back thank you it was a nice surprise to get it in the mail and me and my wife are very very happy. thank you ❤️
I know the wait is long. My cat of 16 years died in June and I received it in August, it is honestly worth the wait! Would definitely order again. I wish I could put a photo up but it won't let me! Quality is really good and it just goes really well with the memorial we have of her.
After a 2 month wait,I finally received my figures.It would seem they come from Hong Kong.
Don't expect updates about your order and it was difficult finding relevant tracking,but it did arrive,finally and turned out fairly cute,though expensive as they seem plastic laser cut.
I ordered a likeness of my little terror and sent many pictures of her from different angles as requested.
It did take some time, but after about 7 weeks, I received an email with proof photos of the piece.
They made me cry, in a good way, they’d captured her perfectly. I had a couple of questions, which were answered promptly. Once I was happy, they despatched my order.
It took a few days to arrive, but the end result is stunning.
A true likeness from colours to markings.
Yes, it's a little of a wait but is worth it. I'm impresses with the details. Also I did send multiple photo of my dog from multiple angles and that help a lot with the details.
It took about 6 weeks to get it. When it arrived, not that great of quality for the price I paid and the tail had broken off in transit. I would not recommend this company.
What a scam as other people said what they send you is a generic dog! They contact you right when they send it out saying that I didn’t send a picture! This was so they can blame it on the consumer that they couldn’t send out a replica of my dog. How terrible to take advantage of a person who lost a pet. That they cared about so much to pay 69.00 to get a pet in remembrance.
I had a very good experience with this company, although wait times should be mentioned in the website (I knew about it from past reviews) I still went ahead with the order and they said after I asked them that it could take up to 2 months or a bit more and it did so that’s fine. I provided the photos and I’m extremely happy with the model they sent. I did pay extra to have the larger design and the one with more detail. I believe many here simply didn’t read what they were buying.
SCAM. Once you supply all the necessary photos, information and payment that will the last time you hear from them. Company is based in Hong Kong with no way to get in touch with them unless you speak Chinese.
I lost my dog in January and on the day I lost him on my instagram cute buddi came up. I loved my dog so much that I decided to pay the £50 to have a detailed figure of him. I waited over a month and when it arrived o was so excited. When I opened it, to my disappointment it looked just like any normal generic bichon, the quality was not what you would expect at all. It had none of his distinctive features and failed to encapsulate him in any way. I was actually really upset as it was to go next to his urn.
The figurine of my dog is fantastic!! Looks just like her. I couldn’t be more pleased. Also, they sent me a picture for my approval before the shipped it. Great experience!
I ordered three custom pet figurines from Cutebuddi. Two of them turned out good with detail and personality, but unfortunately the third one did not match the same standard. The proportions and sculpt didn’t resemble my dog very well, the colors looked pale, and several key markings were missing or blurry. Because of this, it stands out negatively next to the other two.
I wrote cutebuddi asking for a refund for that one or a remake but they never got back to me, it's been 6 months...
CuteBuddi was awesome. After they sent me a model of my pet, I requested some modifications. They made the modifications, but I discovered other things that needed to be modified for that spot on look. They nailed it. I am tryly amazed at the likeness of my pet this figurine has. Great detail. I would definitely order another figurine from CuteBuddi.
Absolutely love my figurine.
They sent me the original 3D model to approve and it wasn’t right, there were many emails back and forth to get it perfect and their patience with my constant minor requests for alterations and their commitment to getting it right was admirable.
If you are prepared to work with them and not expect perfection on the first attempt then you will not be disappointed. They don’t know your pet, you do, so be sure to tell them exactly what you want and they will deliver.
I would recommend them in a heartbeat to anyone.
Absolutely awful. Had great photos of my pet and the figurer looked nothing like him not even the colour! Tried to contact Cutebuddi and heard nothing back. Bought this as a keepsake for my late dog and ended up really disappointed and upset. DO NOT BUY!!!
I’m happy because, at first what I have received wasn’t very similar to my pet. But I contacted them and explained my concern, I ask them what could we do to fix it and they made me another piece but this time consulted me first if the 3D model was ok.
I think what they do is beautiful, they just need more indications to make it more accurate.
Very very great customer service in my case and my opinion. So thank you so much.
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