CVF Racing (cvfracing.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
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Dan美国 · 1 review · Experienced 2026-07-21 ·
★★★★★
Sending in support tickets...
Sending in support tickets, emailing support, and calling support. NO ANSWER and no replies. I just need a couple of parts to fix my kit I purchased this year in April 2026 for my small block chevy. Installed the full kit but had an issue with the AC bracket. The idler pully threads only had about two threads to catch so it stripped out with minimal tightening. I cannot understand why you don't have parts available online. I don't mind paying for them, I just want to finish my project. Where is your customer service?
Reply from CVF Racing2026-07-28
Hi Dan, we're sorry you've had such a difficult time getting ahold of us. That's not the experience we want anyone to have.
We'd like to get this taken care of for you. If you can send us your order number to [email protected], we'll track down your case and make sure you get the replacement parts you need.
We appreciate your patience and the opportunity to make this right.
R
Rex美国 · 1 review · Experienced 2026-07-15 ·
★★★★★
I recieved my Ford 351 w serpetine…
I recieved my Ford 351 w serpetine alternator only kit. All pulleys and alternator was well packaged. the only reason I didn't give five stars, one of the alternator bracket bolts was bent. A little tap with a hammer and is fine. Will how well the boxes were shipped it must have been that way when it was put in the box. I installed pulleys and alternator and it looks great. Checked alignment of pulleys and everything was spot on.
Reply from CVF Racing2026-07-20
Thanks for the review, Rex! We're glad to hear everything fit correctly and that the pulley alignment was spot on. We do apologize for the bent bolt. That's certainly not how we intended it to arrive. We appreciate you pointing it out, and we'll share your feedback with our team. Thanks again for choosing CVF Racing, and enjoy the new setup!
It was very easy to order, the product was well packed and I love the lifetime warranty. That really shows they stand by the products. Will be ordering the hood hinges for my 55 Chevy soon, as soon as my wife will allow.
Parts did not actual fit as they were designed to do. They had to completely redesign the part to work correctly. I let you know the issue on 4-28-26 as of 7-9-26 still no new part in my hand. The fact that your team will also never update me is ridiculous. I asked for a update on June 22, 2026 as of July 9, 2026 still have not received a email back with a response. I cant see how I could even promote your product as this time considering the way I am being treated at this point. Communication is key in a situation like this and you are failing badly. I should not be the one contacting you asking for updates on a $5,500 order that is not manufactured correctly.
Reply from CVF Racing2026-07-15
Hi Charlie,
We're sorry to hear about your experience and understand your frustration. We know how disappointing it is when a project is delayed, especially after making a significant investment.
In your case, we identified an issue that required us to redesign the component to ensure it met our standards rather than sending you a part we weren't confident in. While we believe taking the time to correct the issue was the right decision, we clearly fell short on keeping you informed throughout the process. You should not have been left wondering where things stood or needing to repeatedly reach out for updates.
We appreciate you bringing this to our attention and are reviewing what happened internally so we can improve our communication moving forward. Our team is committed to getting your revised parts to you as quickly as possible, and we'll be following up with you directly regarding the current status of your order.
Thank you for your patience, and we appreciate the opportunity to make this right.
R
Ronald Kahn美国 · 1 review · Experienced 2026-07-04 ·
★★★★★
Bad Quality and Customer Service
First of all, I ADMIT that I am NOT the original purchaser, but expected some customer support for a new alternator that failed one week after installation. The unit was purchased a few years ago, but was never installed and was kept in the same box, wrapped in a plastic bag, in a temerature controlled garage. After a very long time to build the car, it was finally officially installed, but is not charging correctly. I made a call to the tech department asking for some advice, and was not attempting to hide anything, and provided full transparency on the situation, that the unit was still "new", and that I was not the original purchaser, but I still had the original receipt. I could have just said I was the original pruchaser, but I am not going to do that. I asked for help on the warranty (knowing that I really didn't mee the guidelines), expecting that after hearing the explanation, that CVF would be willing to help in any way for a valuable customer. That wasn't the case at all. I was then accused of "taking advantage of the system", and that I most likely dropped it, or damaged it, thereby voiding the warranty. I was so set back with the way I was treated on the phone and accused of being an unethical person, that I hung up more upset than I have in a long time. There was not effort whatsoever to help a customer in need, not even offering some sort of a compromise, that I would have been more than willing to entertain, knowing full well that it would have been CVF's offer and not requirement. I already confirmed at two local parts stores that the alternator is BAD, and I am throwing it in the garbage, along with the other CVF items in the engine compartment. I am replacing with antother system that has a customer focused business model. Keep this in mind, you gain and keep customers from showing empathy and understanding in different situations and never make a customer feel that they are the cause or the criminal in a transaction. All in all, I will never support or purchase CVF products going forward, and will of course advise my group of car enthusiasts to do the same. I am will to discuss this issue with an executive leader of CVF so they can hear it from me personally.
UPDATE: the first response was at least showing signs that CVF would like to know what happened and at least show some customer sopport or options. What CVF is still not taking responsibility for, or even apologizing for, is that their alternator DOES NOT WORK. Why erase the original response and then post one that completely places all BLAME on the customer? COrrect, the original customer did NOT register it. Agreed. Yes, I called as the 2nd owner, agreed. All I wanted was something positive from CVF that they care about the customer. Even a "we can ship for free" , or a "how about half price", or at least something to show you care. I got nothing, other than being told directly on the phone that, and I QUOTE "you are trying to take advantage of the system". Still again, the second response is redundant and I don't disagree with, but still no help, other than "you can purchase a new one". WOW, never again.
Second Update: I have yet to hear from CVF as they stated.
Reply from CVF Racing2026-07-07
We take all reviews seriously and want to share the full context. As the reviewer states himself, he is not the original purchaser of this product. Our Limited Lifetime Warranty is extended only to the original retail purchaser, is non-transferable, and requires registration within 90 days of purchase. None of which occurred here, by either owner, at any point in the years between purchase and installation. The customer was told that they could purchase an alternator that could be properly registered and warrantied going forward.
We apply these terms consistently to every customer. Waiving them for one person because the story is compelling would be unfair to everyone else who follows the rules.
R
Ryan Cormier美国 · 2 reviews · Experienced 2026-05-27 ·
★★★★★
Their customer service has went to the…
Their customer service has went to the dumps. Absolutely garbage.. I have been emailing their "customer support" team since May 27th, about an issue. If/when I actually DO get a response (I guess whenever its convenient to them) its some BS "did you install the bracket that it came with durrrrr.." its literally the ONLY way the kit could/would install. Its not like I had an install issue. Ive had an ongoing issue for almost a year and I've finally had enough.. I've spent nearly $400 on replacement serpentine belts, trying to give them the benefit of the doubt and figure out the issue my self. After extensive testing, I've come to conclusion, the weak little brackets are the problem. They refuse to give me a feasible solution in a timely manner, so I've come here, which I absolutely cant stand review folks.. if anyone has questions or concerns, I have receipts of every single email &/or message sent/received from their useless "customer support" team.
Reply from CVF Racing2026-07-07
Ryan, we're sorry to hear you've had such a frustrating experience. We understand how disappointing it is to deal with a recurring issue, especially after spending additional time and money trying to troubleshoot it yourself.
Our goal is always to work through problems with our customers, but it's clear we missed the mark here. Initial troubleshooting questions are meant to rule out common installation variables, not dismiss your concerns, and we're sorry if that's how they came across.
We'd like the opportunity to take another look at your setup and get this resolved. Please give us a call so we can review everything you've already sent and work toward a solution without starting from square one.
Have had to call these guys for several things. Not their doing, but for help with a CVF system I bought. I have rarely come across a company who answers the phone/calls you back and takes to time to help. CVF customer support is awesome.
Also I did have an issue with one part, but they walked me through the warranty process and got another part sent right out.
I would highly recommend this company for their products, service, and standing by their products.
Reply from CVF Racing2026-07-07
Thanks for the 5 star review Todd! Glad our team was able to help out.
Sales person was extremely helpful. Was able to purchase only needed items to allow adding ac to an existing serpentine kit. Also purchased vintage air from CVF. All parts were recoeved undamaged and in a timely manner
Reply from CVF Racing2026-06-29
Thank you so much for the kind words! We are thrilled our team could help you find exactly what you needed for your AC setup. Enjoy the new Vintage Air system and we look forward to helping you again
Had small issue with kit guy help me thru it and took care of everything without any shortcuts solid guys and company nothing but great service coming from them camp.👌🏾
Reply from CVF Racing2026-06-08
Thank you for the great feedback! We are happy our team was able to help you through the issue and get everything sorted out. We appreciate your support!
M
Mike Barrett美国 · 1 review · Experienced 2026-05-13 ·
★★★★★
I bought a pair of stainless steel gas…
I bought a pair of stainless steel gas struts but I ordered the wrong size
But cvf not only helped me get the right size their service and response time was great. Thanks CVF for your excellent service.
Reply from CVF Racing2026-06-08
Thank you Mike! We are glad we could help get you the right size and that our service met your expectations. We truly appreciate your kind words and your business!
Upgraded to a new serpentine pully system from CVF for my 1976 Pontiac Firebird TA with a 455 Motor
I received all parts for my new serpentine pulley system. They accidentally shipped me the wrong part, so I contacted them, and they immediately shipped out the correct part. Customer Service is awesome!!
Reply from CVF Racing2026-05-18
Thanks for the 5 stars, Kevin! Glad we could get you the right parts. Thanks for your patience and understanding.
Whoever the engineers are need to get out of the classroom and experience every product in reality. Poor tolerances. Bad fitment. No water pump bolts included. Crank pulley needs one of the four holes elongated .050 inward and 2 extra holes drilled on a 3.2” circle. Simple minded design. A lot of areas where the pencil needs sharpened.
Reply from CVF Racing2026-05-06
Hi John, we appreciate the feedback. With classic engines, not every setup is exactly the same due to variations in blocks, brackets, pulleys, and aftermarket components over the years.
We’re sorry to hear you ran into fitment issues with your installation. If you’re still having problems, please reach out to our support team directly so we can help get everything sorted out. We’re always looking for ways to improve our products and customer experience, and we do take feedback like yours seriously. [email protected]
The companyy advertise. I've using there products more than once, pulley sets. Single pulleys. Just installed the cs130 140A alternator. really like the 8 grove belts amd pulleys. order was fast and well packed.
I love the design of both the compressor and alternator brackets. The polished aluminum adds bling. The adjusting turn buckles are impressive and give lots of adjustment, especially when using both bracket assemblies together. They were reasonably easy to figure out the assembly and placement on the engine. However, I had to modify the front compressor bracket to achieve proper belt alignment by cutting off the top-mount hole and drilling a new mount hole on the back of the bracket. The compressor chives rested on the top of the front mount bracket when aligned with all other pullies
Reply from CVF Racing2026-05-06
Thanks for the review, Bob! We’re glad to hear you liked the design, finish, and adjustability of the brackets. A lot of thought goes into making the systems both functional and visually appealing, so we appreciate the feedback.
We also appreciate you pointing out the alignment issue you ran into with the compressor bracket. While most setups install without modification, variations between engines and accessory components can sometimes require minor adjustments. Feedback like yours helps us continue improving the product line. Thanks again for choosing CVF Racing!
Every time I call you guys or ask for some tech support it's fast knowledgeable and very friendly. I couldn't ask for better service I even let the guys know when I talk to them on the phone how much I appreciate them. I don't get that kind of support or service from anybody else I deal with anywhere! A few days ago I called about ordering a water pump and have an invoice sent to me through my email account and our whole conversation was done in about 45 seconds and my order was handled. You can't ask for more than that
Reply from CVF Racing2026-05-06
Thank you so much, Margaret! We truly appreciate you taking the time to leave such a thoughtful review. Our team works hard to provide fast, knowledgeable, and friendly support, so hearing feedback like this means a lot to all of us.
We’re glad we could make the ordering process quick and easy for you, and we really appreciate your continued support and kind words toward the team. Customers like you are the reason we love what we do!
