Dansk Tandforsikring forsikrer dine tænder gennem hele livet mod alle slags skader: lige fra fyldninger, paradontose, rodbehandlinger, kroner, broer, implantater - og uanset om skaden opstår som følge af almindelig slid- og ælde eller som følge af en ulykke.
Written by the business, not verified by us.dansktandforsikring.dk (dansktandforsikring.dk) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-12.
Kære Andy, Tusind tak for din flotte anmeldelse. Det glæder os meget at høre, at du er tilfreds med dækningen. Vi sætter stor pris på, at du har taget dig tid til at dele din oplevelse. Med venlig hilsen Dansk Tandforsikring
Kære Niels, Tusind tak for din anmeldelse. Det glæder os at høre, at du er tilfreds med dækningen. Vi sætter stor pris på, at du har taget dig tid til at dele din oplevelse, og vi håber også fremover at kunne leve op til dine forventninger. Med venlig hilsen Dansk Tandforsikring
My experience with Dansk Tandforsikring has been deeply disappointing and has seriously damaged my trust in the company. My employer provides this insurance, and the policy states that there is one free annual examination and cleaning covered per insurance year. I booked exactly that: a routine dental check-up and cleaning. During the appointment, my dentist performed diagnostic X-rays because they were necessary as part of the examination to check for cavities. The invoice clearly states that the bitewing X-rays were taken "ifm. diagnostisk grundundersøgelse" (in connection with the diagnostic examination). When I submitted the claim, Dansk Tandforsikring refused to reimburse the full invoice, claiming that only specific treatment codes (1112 and 1301) count towards the free examination and cleaning, while the X-rays were treated separately and applied against my deductible. The problem is that this limitation is not clearly communicated in the policy wording. The policy promises one annual examination and cleaning covered at 100%, but does not explain that diagnostic procedures required by the dentist as part of that examination may still result in the customer paying a deductible. What was even more disappointing was the way my complaint was handled. I repeatedly asked for my claim to be reconsidered and for the matter to be escalated through the proper complaints process. Instead of addressing my concerns, the replies ignored my requests and repeated the same interpretation of the policy. The response also included the fact that the person replying was the CEO of the company, as if that somehow settled the matter. A person's title does not replace a proper review of a contractual dispute. The CEO then stated that they would reconsider the wording of their policy documents in the future to avoid misunderstandings. This was effectively an acknowledgement that the current wording can create confusion, but it did nothing to resolve my existing claim under the policy I actually signed. The entire experience felt far more like dealing with an inexperienced company trying to defend a position than with a professional and trustworthy insurance provider. The communication was dismissive, the complaint process was not properly addressed, and the focus seemed to be on changing future wording rather than taking responsibility for the ambiguity in the current policy. An insurance company should provide clarity, transparency and confidence to its customers.
Dear Lorenza, Thank you for taking the time to share your experience. We are sorry to hear that you have had an unsatisfactory experience with both the handling of your claim and our communication. We can see from the previous correspondence you have had with us that we have continuously answered your questions and explained how we have assessed your claim based on the applicable insurance terms and coverage overview. We would like to clarify that a dental examination and dental cleaning do not automatically include X-rays. X-rays are a separate treatment service that the dentist may determine is necessary as part of the diagnostic examination, but they are registered and invoiced separately. Therefore, X-rays are not included in the annual 100% coverage for dental examinations and cleanings but are instead assessed according to the general coverage rules of the insurance policy. We are also sorry that you felt your complaint was not handled in a way that met your expectations. It has never been our intention to dismiss your concerns, but rather to explain how the insurance terms and conditions are applied in your specific case. We will continue to focus on ensuring that our assessments and decisions are explained as clearly and transparently as possible, so that our customers have a good understanding of the basis for our decisions. Best regards, Dansk Tandforsikring
Kære Kunde, Tusind tak for din flotte anmeldelse. Det glæder os meget at høre, at du er tilfreds med den hurtige ekspedition. Vi arbejder hver dag på at give vores kunder en hurtig og god service, så din tilbagemelding betyder meget for os. Tak fordi du tog dig tid til at dele din oplevelse. Med venlig hilsen Dansk Tandforsikring
Super fast refunding, zero issues.
Kære Stefano, Tak for din flotte anmeldelse. Det glæder os at høre, at du oplevede en hurtig refusion, og at hele processen forløb uden problemer. Tak fordi du tog dig tid til at dele din oplevelse, det sætter vi stor pris på. Med venlig hilsen Dansk Tandforsikring
Kære Becca, Tusind tak for din positive anmeldelse. Det glæder os at høre, at du oplevede en hurtig og enkel sagsbehandling. Vi bestræber os hver dag på at gøre det så nemt og effektivt som muligt for vores kunder. Tak fordi du tog dig tid til at dele din oplevelse. Med venlig hilsen Dansk Tandforsikring
Easy to work with. Gives appropriate refund amount.
Dear Ruel, Thank you very much for your kind review. We're delighted to hear that you found our service easy to use and that you were satisfied with the reimbursement you received. Providing a simple, transparent, and fair claims process is very important to us. Thank you for taking the time to share your experience. Kind regards, Dansk Tandforsikring
Hurtig og god ekspedition. Tak
Kære Ernst, Tak for din flotte anmeldelse. Det glæder os at høre, at du oplevede en hurtig og god ekspedition. Tak fordi du tog dig tid til at dele din oplevelse, det sætter vi stor pris på. Med venlig hilsen Dansk Tandforsikring
Kære Jan, Tusind tak for din anmeldelse og de flotte ord. Vi er meget glade for, at du har haft en god oplevelse med vores service. Med venlig hilsen Dansk Tandforsikring
Super hurtig og god service
kære Line, Tusind tak for din flotte anmeldelse. Det glæder os meget at høre, at du har oplevet en super hurtig og god service. Vi sætter stor pris på din feedback og ser frem til at hjælpe dig igen, hvis du får brug for os. Med venlig hilsen Dansk Tandforsikring
I've been truly happy with my dental insurance. they handle reimbursements very quickly, and everything has always gone smoothly. it's a relief to have such dependable and efficient service. Definitely makes dental care much easier and stress-free. I highly recommend them!
Dear customer, Thank you very much for your positive review and recommendation. We are delighted to hear that you have been happy with your dental insurance and that you have experienced fast reimbursements and smooth service throughout. Best regards, Dansk Tandforsikring
Bare super tilfreds med en god behandling
Kære Linda, Tusind tak for din flotte anmeldelse. Det glæder os meget at høre, at du er super tilfreds med både behandlingen og din oplevelse hos os. Din tilfredshed er vigtig for os, og vi sætter stor pris på, at du har taget dig tid til at dele din feedback. Med venlig hilsen Dansk Tandforsikring
Kære Vognmand Tak for din anmeldelse. Vi er kede af at se, at du ikke har haft en tilfredsstillende oplevelse. Da anmeldelsen ikke indeholder yderligere kommentarer, har vi desværre ikke mulighed for at forstå baggrunden for din vurdering. Vi hører meget gerne fra dig, så vi kan få en bedre forståelse af din oplevelse og se, om der er noget, vi kan hjælpe med. Med venlig hilsen Dansk Tandforsikring
I had my teeth treated and a dental implant placed in Poland because Dansktandforsikring provides this opportunity. I submitted an invoice and all the necessary documents to Dansktandforsikring. I was given the compensation I expected. I am very pleased to have this insurance from Dansktandforsikring. It is really great that you can submit the documents within a year. Since I had my dental treatment 3 months ago, I only sent the documents to Dansktandforsikring on 24.05.26 and received the reimbursement letter on 27.05.26. Everything was processed very quickly 😊
Dear Andrii, Thank you very much for your kind review and for sharing your experience with dental treatment abroad. We are pleased to hear that you had a good experience with both submitting your documents and the fast claims processing, and that you received the reimbursement you expected. We also greatly appreciate your comment about the possibility to submit documentation within one year — this is exactly the kind of flexibility we aim to offer our members. Thank you for being insured with Dansk Tandforsikring. Kind regards Dansk Tandforsikring
Kære kunde Mange tak for din anmeldelse. Det glæder os at høre, at du har haft en god oplevelse med en hurtig refusion, det er noget vi prioriterer højt. Med venlig hilsen Dansk Tandforsikring
Kære Abdullah, Tusind tak for din anmeldelse. Det glæder os meget at høre, at du har haft en rigtig god oplevelse med vores service. Tak fordi du tog dig tid til at dele din feedback – det sætter vi stor pris på. Med venlig hilsen Dansk Tandforsikring
Hurtig ekspedition, super god service
Kære Dorthe, Tusind tak for din anmeldelse. Det glæder os at høre, at du har oplevet både hurtig ekspedition og super god service. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse. Med venlig hilsen Dansk Tandforsikring
Kære Anne, Tusind tak for din anmeldelse! Vi er rigtig glade for at høre, at alting klappede, og at du havde en god oplevelse. Det betyder meget for os. Med venlig hilsen Dansk Tandforsikring
The company has very good customer service, they reply fast to emails and look into your requests in time.
Dear Senikoglou, Thank you for your kind words. We’re thrilled to hear that you’ve had a positive experience with our customer service. Fast responses and timely handling of requests are very important to us, and it’s great to know it made a difference for you. Best regards, Dansk Tandforsikring
Kære Kunde, Tusind tak 🌟 Vi er glade for, at du synes, det er fantastisk. Med venlig hilsen Dansk Tandforsikring
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