Dansk Tandforsikring forsikrer dine tænder gennem hele livet mod alle slags skader: lige fra fyldninger, paradontose, rodbehandlinger, kroner, broer, implantater - og uanset om skaden opstår som følge af almindelig slid- og ælde eller som følge af en ulykke.
Written by the business, not verified by us.dansktandforsikring.dk (dansktandforsikring.dk) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-12.
Reliable, quick, transparent and efficient.
Dear Pradyumna, Thank you so much for your positive review. We're happy to hear that you found us reliable, quick, transparent, and efficient – that's exactly what we strive for every day. We truly appreciate your feedback. Best regards, Dansk Tandforsikring
Kære Morten, Mange tak for din positive anmeldelse. Vi er glade for, at du oplevede hurtig ekspedition og en fair refusion. Det er præcis sådan, vi ønsker, det skal være. Med venlig hilsen Dansk Tandforsikring
Hi Letizia, Thank you so much for your review! We're happy to hear that you found the process easy and straightforward – that's exactly how we want it to be. If you ever need our assistance again, we're of course ready to help. Best regards, Dansk Tandforsikring
They are really good and quick compensating for regular checks. They could be better explaining what gets covered and not. I have an insurance called 20-40-60 and I should be on 60 right now, but I get covered less and it is not so clear why.
Dear Maarten, Thank you for your feedback. We understand that it can be a bit confusing, and we would like to clarify that we always cover based on our current benefits list, which is described in your policy. This list specifies exactly which treatments and amounts are covered. If you would like a review of your insurance coverage or have any questions about the benefits list, please feel free to contact us so we can assist you further. Best regards, Dansk Tandforsikring
Dear Adriana, Thank you so much for your review! We truly appreciate you highlighting our quick response and how easy it was to work with us. It means a lot. Best regard, Dansk Tandforsikring
It was my first time and everything went really smooth. I got an immediate check, clean-up, and filling with no pain.
Dear Pieke, Thank you so much for your review! We're happy to hear that your first visit with us was a positive experience. It means a lot to us that you felt safe and well taken care of. Best regards Dansk Tandforsikring
It is so easy to get reimbursed after going to the dentist. It had been a few years now I use them, I recommend.
Dear Ely, Thank you for your review! We’re happy to hear that you’ve had a good experience with our reimbursement process and that you’ve used us for several years. Thank you for the recommendation. Best regards, Dansk Tandforsikring
Kære Bella, Tak for din anmeldelse. Vi er glade for, at du har haft en god oplevelse med vores service. Det betyder meget for os. Med venlig hilsen Dansk Tandforsikring
Beware! Dansktandforsikring only covers if you are fixing tooth first time. If it is second time, ie. your crown or filling (plast) get damaged, Dansktandforsikring will not cover. I had a crown made 18 years ago that got damaged, and I got refused the insurance. And it is not the first time that I got refused the insurance on that ridiculous basis.
Dear Joanna, Thank you for your review, and we are sorry to hear about your experience. We understand your frustration, and we would like to clarify that our insurance covers dental treatments according to the specific terms outlined in our policies. Our coverage depends on how the treatment relates to existing dental work, and unfortunately, we cannot cover treatments that involve previously performed dental work that has been damaged. We apologize if this has not been communicated clearly, and we are always open to reviewing your case if you have any questions. We want to ensure that our customers fully understand our terms, and we are here to assist if you need further clarification. Best regards, Dansk Tandforsikring
Dear Malena, Thank you so much for your review. We're thrilled to hear that you're happy with our service. It means a lot to us to know you consider us the best. Best regards, Dansk Tandforsikring
Very efficient! I uploaded the invoice on Sunday and already got approval on Monday.
Dear Zenjie, Thank you very much for your review. We are happy to hear that you experienced a fast and efficient process. We always strive to handle cases as quickly as possible, so it’s great to receive your positive feedback. Best regards, Dansk Tandforsikring
Not at all satisfied. In March 2024, my employer signed up all employees to this insurance without asking if we wanted or not. Just few days before, during a regular dentist check, in my journal it was noted down that a crown was recommended. Because of this, the insurance is today refusing to pay the cost I had to sustain for the crown.
Dear Luisa, Thank you for your review. We understand that it can be frustrating if the insurance was arranged through your employer without prior discussion. Since it is your employer who made the decision to sign up employees for the insurance, we recommend that you address this matter with your employer for further clarification. If a dentist recommends a treatment, such as a crown, before the insurance was in place, unfortunately, the insurance will not cover this treatment. We cannot cover treatments that were anticipated or recommended before the start date of the insurance. If you have any questions about the plan, please feel free to contact us, and we can help clarify what the plan covers. Best regards Dansk Tandforsikring
The doctor (Sepideh) and her assistant were incredible kind and friendly. It was a pleasure.
Dear Juan, Thank you for your review. It sounds like a really great experience with your dentist, and we’re glad to hear that you received such good treatment. Best regard, Dansk Tandforsikring
I am very disappointed in the service I received from Dansktandforsikring ! I started my policy 18 months ago and on January 5 2025 I bit on a sweet and my bridge broke and my tooth broke off ! My dentist sent all the information including X-rays , but YOU denied my claiming , stating my tooth is not insured because it broke before it was insured. How is that even possible…. I am going to make a complaint and will return to my dentist on Monday and rest assured they will contact you … because this is not acceptable! Trying to cheat me and saying that I am making a false claim that’s what you are accusing me of … very poor service!
Dear Margaret, We are sorry to hear that you are disappointed with our service, and we understand that this situation is frustrating for you. We would like to emphasize that our assessment of your case is based solely on the terms and conditions of your insurance, and at no point was it our intention to question your credibility. We take all cases seriously and handle them in accordance with the applicable rules. The rejection of your case is not due to your tooth being broken before the insurance was taken out, but because unfortunately, the damage falls outside the coverage according to your insurance terms, which we also explained to you in our response. We understand that this may be disappointing news, and we would be happy to engage in a discussion with you or your dentist if there is any additional information we should consider. You are always welcome to contact us so we can review your case again and ensure that everything has been assessed correctly. Best regards, Dansk Tandforsikring
Awesome. Very fast response and good service.
Dear Pura, Thank you so much for your awesome review. We’re thrilled to hear that you had a great experience with our fast response and good service. Providing a smooth and efficient process is our top priority, and your kind words mean a lot to us. Best regards, Dansk Tandforsikring
Kære Elsa, Tusind tak for din flotte anmeldelse. Vi er så glade for at høre, at du har haft en positiv oplevelse med vores service. Det betyder meget for os at sikre, at alle vores kunder føler sig godt behandlet og værdsat. Med venlig hilsen Dansk Tandforsikring
Teeth was broken, and Ibudent Dental Clinic taken me in emergency case late evening, and just after visit all data been immeditaley sent to dansktandforsikring by Doctor. Reply was already in few minutes - I was really impressed. It very very fast service by Insurance.
Dear Konstantin, Thank you for your review and for sharing your experience. We are happy to hear that both the dental clinic and our insurance service met your expectations—especially in an emergency situation. Our goal is always to provide fast and efficient assistance, and we truly appreciate your positive feedback. Best regards, Dansk Tandforsikring
Hi Kristina, Thank you for your review! We’re glad to hear that you had a good experience with our quick response and refund. We really appreciate your feedback. Best regards, Dansk Tandforsikring
The worst ‘insurance’ company that exists …. Should be ashamed of themselves
Dear Giles, Thank you for your review. We apologize that you have had an unsatisfactory experience with your insurance and the coverage of your claim. The denial in your case is based on our insurance terms, which do not cover damages or conditions that can be documented as having arisen before the insurance was taken out. The insurance plan that your employer has chosen does not cover treatment-requiring conditions that already existed at the time of enrollment. This is stated in the insurance terms, which you receive annually upon renewal. According to Section 6.2 of the insurance terms, the insurance does not cover the following: If there is no satisfactory medical or radiological documentation for the past three years regarding prosthetic damages (crowns, bridges, implants, etc.), our dental consultant will assess, based on a dental professional perspective, whether a damage was already existing at the time of insurance enrollment. This means that the treatment need, had there been satisfactory documentation, is assumed to have been diagnosed, ongoing, planned, or recommended. We have processed your claim in accordance with these terms, which are sent to you at each renewal. If you have any further questions or would like more clarification, please feel free to contact us. We are here to help. Best regards, Dansk Tandforsikring
Update: To respond to the reply: You mentioned a name, I am unsure if this is not violating Trust pilot rules, Moreover, you read the documents, and you made a decision. Why shouldn't I think you have enough knowledge to interpret it? Your reply indicates a lack of ethics and dodging the customer when he needed support. It is disappointing and unprofessional. Your puzzlement is a direct consequence of your service and business ethics. I just want to share my experience here to ensure that no one is in such an unfair and poor situation. ——— I am deeply disappointed with the service provided by **Dansk Tandforsikring**. My claim was evaluated in a manner that I find both baffling and unsatisfactory. Out of an invoice amounting to 24000 DKK, only 6700 DKK was approved, despite weeks of follow-ups and document submissions. Insurance is purchased for the peace of mind it provides in times of accidents and emergencies. However, when I needed assistance, I felt abandoned by the team. I received a letter rejecting my claim based on various conditions in the contract. This experience was not only disappointing but also felt unethical. For those considering this insurance, I would advise caution. It appears that unless you have perfect dental health, there's a risk of your claims being denied based on minor conditions, leaving you in a difficult situation when you most need help. To Dansk Tandforsikring, before you respond with an apology, I urge you to reconsider your approach. Empty apologies do not rectify the situation or absolve the company of its responsibilities. It's disheartening to think that customers are being ignored and the company continues to operate in this manner. I question the ethics of earning money at the expense of customer trust and satisfaction.
Kære Heydar, Vi beklager dybt din utilfredshed med vores dækningspolitik. Vores mål er altid at levere en forsikringsløsning, der lever op til vores kunders forventninger. Din tandforsikring via din arbejdsgiver har nogle specifikke vilkår. Forsikringen dækker typisk de fleste tandbehandlinger uanset tændernes tilstand på tegningstidspunktet. Dette inkluderer blandt andet plastbehandlinger, rodbehandlinger, paradentosebehandlinger, kirurgi, diverse røntgenbilleder og bidskinner, som alle er dækket fra tegningsdatoen og frem uden forbehold. Dog er der visse krav, der skal opfyldes for at få dækning for protetiske behandlinger såsom kroner, broer og implantater, hvilket er klart defineret i vores forsikringsbetingelser. Disse betingelser blev sendt til dig sammen med din police ved forsikringens start og ved seneste fornyelse. I den ordning din arbejdsgiver har valgt, dækker forsikringen ikke tænder med revner eller fyldninger i tre flader eller mere. Ifølge punkt 6.2 i forsikringsbetingelserne dækker forsikringen heller ikke følgende behandlinger: • Allerede diagnosticerede, igangværende, planlagte eller anbefalede protetiske behandlinger (krone, bro, implantat eller lign.) • Rodbehandlede tænder uden krone samt tænder med revner eller fyldninger i tre flader eller mere. Vores afgørelse er baseret på journalnotater og tilhørende røntgenbilleder for at vurdere tandens historik. Vi forstår, at dette kan være skuffende nyheder, og vi har sympati for din situation. Vores primære ansvar er at overholde de vilkår og betingelser, der er skitseret i vores forsikringspolicer, for at sikre retfærdighed for alle policeholdere. Afslutningsvis undrer vi os over, at du fraråder denne forsikring. Det er ikke et særlig godt råd at give andre. Vi hjælper rigtig mange danskere hver eneste dag og assisterer i øjeblikket mellem 5.000 og 6.000 danskere hver måned. Med venlig hilsen Dansk Tandforsikring Dear Heydar, We sincerely regret your dissatisfaction with our coverage policy. Our goal is always to provide an insurance solution that meets our customers' expectations. Your dental insurance through your employer has specific terms. The insurance typically covers most dental treatments regardless of the condition of the teeth at the time of enrollment. This includes, among other things, fillings, root canals, periodontal treatments, surgeries, various X-rays, and bite guards, all of which are covered from the date of enrollment onwards without reservation. However, there are certain requirements that must be met to obtain coverage for prosthetic treatments such as crowns, bridges, and implants, which are clearly defined in our insurance terms. These terms were sent to you along with your policy at the start of the insurance and upon the most recent renewal. Your employer has chosen an insurance that does not cover teeth with cracks or fillings on three surfaces or more. According to section 6.2 of the insurance terms, the insurance also does not cover the following treatments: • Already diagnosed, ongoing, planned, or recommended prosthetic treatments (crown, bridge, implant, etc.) • Root-filled teeth without a crown, as well as teeth with cracks or fillings on three surfaces or more. Our decision is based on journal notes and accompanying X-rays to assess the history of the tooth. We understand that this may be disappointing news, and we sympathize with your situation. Our primary responsibility is to comply with the terms and conditions outlined in our insurance policies to ensure fairness for all policyholders. In conclusion, we are puzzled by your recommendation against this insurance. It is not particularly good advice to give to others. We help many customers every single day and currently assist between 5,000 and 6,000 customers each month. Best regards, Dansk Tandforsikring
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