It was an excellent fit spot on,and…
It was an excellent fit spot on,and just AWESOME leather jacket.
About Decrum
Data updated- Website
- decrum.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 100% (4/4)
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About this business
Decrum.com focuses on bringing the high-quality leather products without being heavy on your pockets. We can handle all your desires no matters how massive or small. We’re strongly recommended concerning the natural leather apparels that provide an elegant appearance and visual appeal.
Written by the business, not verified by us.Is Decrum legit?
Decrum (decrum.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional leather quality, soft feel, and perfect fit of the garments, noting that the items look stunning and even better in person. People also highlight the smooth ordering process, noting that staff proactively reach out to verify measurements and guarantee the right size. Buyers are equally impressed by the fast international shipping and the professional support team that handles delivery queries efficiently without any hassle. Some reviewers were not happy with occasional material flaws, reporting unexpected coloring issues, inconsistent suede thickness, or shipping delays on secondary orders.
Auto-generated from all reviews of this business. For reference only.What people say
FAKE leather SHADY practice
FAKE leather. TERRIBLE fit. Requested a return and it was approved. However, the return label that was provided had insufficient postage on it. This resulted in the item not being returned to the merchant, which resulted in me not being refunded. They refuse to contact the carrier and complete the postage. They refuse to provide me with a refund. So now I have neither and I’m out $200. Company is now replying to my review pretending that they never heard from me, and making the false claim that they have no record of my order and asking me to contact support. I have documented ongoing correspondence regarding this matter and will use it as evidence in small claims court. NEVER TRUST THIS SHADY COMPANY
Reply from Decrum2026-07-23
Hello Guy, Thank you for taking the time to share your feedback. We truly take customer concerns seriously, and we are sorry to hear about the trouble you have described. We have carefully checked our records for the past three months, but unfortunately, we could not find any information related to your order. We would really like to look into this for you. Please share your full name, order number, and the email address used at checkout with us at [email protected]. Our team will connect with you right away and do everything we can to get this resolved as soon as possible. Regards, Team Decrum
Very good quality
Very good quality Size is perfect Fast delivery
Avoid - dodgy Pakistan dropship
FJackets, Angel Jackets and Decrum are all the same company. Drop ship from Pakistan. Attempted to order two sizes and they asked for photos and measurements of my body! Have since returned and they’re refusing a refund, refusing to communicate entirely. Avoid all 3 websites.
Reply from Decrum2026-07-14
Hello Katson, Thank you for bringing your concerns to our attention. We are sorry to hear that your experience has not met your expectations, as providing clear communication and dependable customer care is extremely important to us at Decrum. We have reviewed the information currently available but have been unable to identify an order, customer record, or previous conversation associated with the details shared. To allow us to investigate the matter accurately, please provide your order number, the email address used for the purchase, or any relevant correspondence. Decrum works with fulfillment partners across multiple regions to serve customers efficiently. When additional sizing support is requested, our team may occasionally ask for optional body measurements or a reference image to help provide a more suitable recommendation. Any information shared for this purpose is handled responsibly and used only to assist with sizing. We also review all return and refund concerns carefully and aim to reach a fair resolution based on the circumstances of each case and the applicable policy. We would genuinely value the opportunity to look into your experience directly. Please contact us at [[email protected]] with the relevant details, and our customer care team will review the matter thoroughly and assist you further. Kind regards, Customer Care Team Decrum
Excellent communication
Excellent communication. Perfect size after the company double checked with me. Fast delivery and all round great experience. It really is genuine leather!!
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Reply from Decrum2026-07-13
Hi George, We're disappointed to hear about your experience, which isn’t the level of service Decrum is known to provide. After thoroughly reviewing our records from the past six months, we weren’t able to locate any communication or order under your name. We take great pride in offering high-quality products, timely shipping, and responsive, solution-driven customer support. If you’ve placed an order or attempted to contact us, we’d genuinely appreciate the opportunity to assist you directly. Please reach out to us at [email protected] with your order details. Your feedback helps us improve, and we remain committed to delivering the service our customers expect and deserve. Regards, Team Decrum.
I purchased a GENUINE LEATHER jacket
I purchased a GENUINE LEATHER jacket. The quality of the material is truly excellent. Soft and comfortable, the jacket was perfect for my figure. Decrum proved to be a reliable company, ready to satisfy customers like me. Decrum's strong point is its quality/price ratio, and when combined with the extra discount they offer, this significantly influences their favor, convincing customers to purchase. Shipping times are fast, and the ordered goods arrive within a few days. I will definitely buy from Decrum again.
Easy to deal with and great jackets :)
Easy to deal with great jackets, quality made. V happy 😃
Excellent customer service
Yes, my experience from start to finish was excellent. I ordered the wrong size but customer service was efficient and great. I got my correct size shipped to me super fast. I think this company was great overall and would purchase from them again.
I was a bit sceptical of ordering…
I was a bit sceptical of ordering online but I did. Received jacket and was beautiful. It was so soft and light but the quality was exceptional. I ordered the wrong size and communication was exceptional and fast so received new jacket quickly and very happy with service. Very happy I ordered from this company 😊
Decrum made it all so easy
Decrum made it all so easy. They contacted me to double check on my sizing, before shipping the jacket. It arrived in a timely manner. The jacket is soft and the perfect fit! I will be ordering from this company again!
Superb leather coat
Superb leather coat, the size is perfect, the color too, thank you Decrum!😊
Great product
Product as advertised - good quality, colour matches the picture. Good communication prior to shipping - asking for clarity on sizing etc. Measure yourself or have someone else measure yourself for sizing - the products are true to their size.
Awesome customer service, reasonable prices, referring to my friends. Thank you
This is a beautifully tailored leather…
This is a beautifully tailored leather jacket, a credit to the tailor who made it. I just love the jacket! Delivery from Pakistan to Australia was smooth and prompt.
Awesome seller
Awesome seller! Great Jackets! Great service!
Decorum is highly advanced in customer…
Decorum is highly advanced in customer experience from initial contact to purchase exactness to delivery and follow up an example for healthcare industry standards surgical in one word I’m not returning my exact fit great price leather jacket John Mullaly Glace bay nova scotia
Best leather jackey
The jacket is as advertised! The size is true to form the lamb skin leather is soft and luxurious! I would recommend anyone wanting the best leather jacket at an affordable price Decrum is the company to bring it to you!
Excellent
The shipping was fast, no delays whatsoever. Jacket fits good, in 5'5 154 lbs for reference. Wish it was a bit more tapered going down the waist, other than that I have no complaints.
Product Quality genuine LEATHER and…
Product Quality genuine LEATHER and recieved item in 10days really great and awesome product . . .
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