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Sports

DeerRun US

62 reviews

3.562 reviews
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About DeerRun US

Data updated
Website
deerruntreadmill.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (19/19)
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Is DeerRun US legit?

DeerRun US (deerruntreadmill.com) has a 3.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
Terry · 2 reviews · Experienced 2026-04-04 ·

short walking space

I've had my Z10 walking paid for a few days and am considering returning it. The instructions to increase the incline don't seem to work, I end up just pushing buttons and eventually it starts to move. I am a shorter person 5'1" and I find the walking pad length to be short. The unit is very heavy to move around. The brand I had before, I would just lift it up and set it against the wall when I wasn't using it. This one is a struggle for me to lift it up

Reply from DeerRun US2026-04-06

We sincerely apologize for the trouble and inconvenience you have experienced. We fully understand the disappointment this has caused you. Please rest assured that we will do our utmost to assist you in resolving this issue. To expedite the processing of your request and verify your order details, could you please provide the following information: 1. Order Number 2. The email address used when placing the order I will immediately escalate your issue to our After-Sales Service Team. They will carefully review the relevant records and contact you as soon as possible to work together toward a satisfactory resolution. Thank you for your patience and cooperation—we are committed to handling this matter properly and making things right for you.

K
Kenzie · 1 review · Experienced 2026-01-17 ·

Walking pad seems good, processing time took longer than expected.

So far so good with my new walking pad! However, it took FOREVER to ship. Their website says 1-2 business days processing time, and while I understand that I ordered it in January, after waiting 10 days for it to ship (and they already charged my card), I called. Shortly after my call, I got an update that it was getting ready to ship out. It would have been nice to at least get an update that shipping is delayed instead of needing to call for an update and to get things going.