Came arms uneven
Came arms uneven, tried adjusting and lense popped out, quality control issues leaving lab that way. And they were not damaged shipping, box in perfect condition..let’s see how long I have to wait Again
Eyewear from all the top brands like Prada, Michael Kors, Versace, Dolce & Gabbana, Coach, Tom Ford and more at outlet prices.
Designer Frames (designerframesoutlet.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers genuinely love the affordable pricing on designer frames, finding them significantly cheaper than local optical stores without ever compromising on overall style or comfort. People frequently mention that the ordered products arrive in pristine condition and that prescription lenses are crafted accurately for everyday wear. However, some customers also noted that online orders occasionally took longer than initially expected to arrive or faced unexpected tracking communication delays. A few other people also felt that receiving incorrect items or experiencing unfortunate durability issues with their frames was quite frustrating.
Auto-generated from all reviews of this business. For reference only.Came arms uneven, tried adjusting and lense popped out, quality control issues leaving lab that way. And they were not damaged shipping, box in perfect condition..let’s see how long I have to wait Again
Great products and even better customer service!
I ordered a frame because they had a particular color. I was excited when the order arrived earlier than expected, only to be disappointed that they shipped the wrong color. I could never reach anyone by phone - and could only leave messages.
I ordered glasses 3 weeks ago. I never received them and had to escalate the problem in Paypal. You cannot communicate with this place. Their toll-free number is fake. Nobody answers and you cannot leave a message. Their chat is constantly down. They do not communicate by email with the exception of with a computer generated response that they received the email. I am probably going to have to sue them in Washington to get my money back.
I love my new glasses. They got it right, and they're beautiful. For the price, you can't beat it! I will buy from this company again!
I ordered frames only. They are beautiful and fit well. The virtual try on was a big help. They were packaged well and were delivered promptly. I can't wait to get them back from my my optometrist.
I broke my frames and didn't want to buy new frames PLUS new lenses. My opthamologist no longer carried my old frames, which I purchased through him a few years ago. I got the specs from my old frames and put them into the search bar and just like magic, Designer Frames responded that they had what I needed. The new frames arrived within a week and I had my old lenses put in, Yeah!!! All this for under $200.
I love my Swarovski glasses very chic. These are my second pair. It’s always better to have more than one. Thank you for your team effort. I appreciate it very much.
I received my order and I love it very genuine brand not fake at all
I was able to find designer frames very similar to what my eye doctor had on display for almost half the price. The entire ordering process was easy. The time from order to receipt is a little long (I live in Midwest America, so it was about 4 weeks), but that's to be expected.
The communication was nonexistent until I had to file a complaint. Once the glasses were received, the glass in the glasses was not what I paid for (it was thick and not the thin that I paid for). I will not use this company in the future or recommend it to others.
Glasses were delayed in stock, but expedited my shipment once in stock and great communication. Highly recommend.
Fast shipping got my shades 2 weeks before est. delivery time ! Discount price and Authentic 💪🏼
Very beautiful frames. Great quality and great packaging.
There are a few things. They should have a phone number to speak with someone. So I had emailed them and asked about if the products are authentic and the response backs was yes we buy from the manufacturer. So I proceeded with my order for the costa saltbreak with blue mirror tint with my prescription. I recently received them the script seems good but the overall the frames seem a bit larger than my current costa saltbreak I bought direct and the lenses are totally different they are much lighter to the point in direct sunlight I’m squinting whereas my original I can just about look at the sun and not squint. I don’t think I would but from here again. I went with some of the reviews prior to my purchase as well. Here they were about 340 if they are bought on the costa site they come close to $900 dollars. I even sent them an email stating I was led to believe they were both authentic and than all communication seemed to have stopped. I would definitely be wary of this place. I would have went with my original gut feeling and should not have bought them here. Buyer be warned.
Soooo in love with my new glasses that I ordered another pair. Will be buying again. Have another pair of glasses in my cart as we speak. The shipping was fast and received my glasses early
I love my Gucci frames! Very lite and stylish!
At first they kind of lost my order. I contacted them and they apologized and said the frames I had picked were no longer available and could pick some others. They then emailed back and said they were able to obtain frames and my order would be completed as originally scheduled. Received the frames and lenses then. Great prices and quality at fraction of local glass places. Although communication could be a little better.
Slow delivery. Did respond to inquiries about the delivery and told product was on back order. Wasn’t told this without asking. Did get the product eventually and was as described.
102 reviews matching