DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
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Is DianhuaChina.com legit?
DianhuaChina.com (dianhuachina.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 94% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-11.
I would give this service a zero if that were an option. I added more money to my account because I was unable to call Shanghai, China, but the service still did not work.
When I placed the call, I first heard a ringing tone. After a few seconds, it changed to a “bi bi bi” sound, making it seem as if the line were busy. However, the line was not busy. I confirmed this by calling the same number from my landline, and that call went through successfully.
I thought the problem might be my low account balance, so I added another $5.00, but the issue continued. This happened not only with one phone number, but with multiple numbers.
There is also no accessible customer service support, which makes the situation even more frustrating.
Reply from DianhuaChina.com2026-07-15
Hello,
We are sorry to hear that you experienced issues with our service; we would have loved the chance to fix this for you in the moment!
Please know that our Support Team is available 24/7 to help with any concerns. One of our representatives will reach out to you shortly to help resolve this.
Your DianhuaChina team
well, at first it didn't connect but on my second attempt it worked ok. it seems the price has increased substantially because I used up most of my credit a lot faster than in the past.
Reply from DianhuaChina.com2026-03-05
Hello,
If you need more minutes to call China, you can choose a monthly plan, that will give you a certain number of minutes for a lower rate. The plans renew automatically every 30 days.
You can choose China 500, offering you 500 minutes to landlines and mobiles in China for $7/month (1.4¢/min) or China 1000, offering you 1000 minutes to any number in China for only $9.49/month (0.9¢/min).
Your DianhuaChina team
The company raised the price of calls to China from 1 cent per minute to 4.9 cents per minute. Its advantage has disappeared.
Reply from DianhuaChina.com2024-06-17
Hello,
Thank you for reaching out! That is correct. Due to market conditions and new pricing from local operators, we had to act quickly and increase the calling rates for China to maintain high service quality. We informed our subscribed customers via email.
Since you're subscribed to our spam-free newsletter, you'll be notified when rates decrease. We appreciate your understanding.
Additionally, there are ways to earn free credit:
- Offers sent by email, including bonuses and discounts.
- Thank You points earned with every purchase, which can be converted into Voice Credit when they reach 1000 points.
- Referral codes for your friends. Each time a friend makes their first purchase using your referral code, you receive $5 worth of Thank You points in your account.
Keep in touch!
DianhuaChina.com
They increased calling rate to China from 2.5c to 4.9c, and sent an email on the day of change.
Reply from DianhuaChina.com2024-02-01
Hello,
Thank you for reaching out! That is true, due to market conditions and new prices of the local operators, we had to move quick and were forced to increase the calling rates for China in order to keep the service quality high. And we informed our subscribed customers via email.
As we understand, you're subscribed to our spam-free newsletter, so you'll be notified when rates go down.
We appreciate your understanding in this matter.
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
