About DianhuaChina.com
Data updated- Website
- dianhuachina.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 94% (15/16)
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About this business
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
Written by the business, not verified by us.Is DianhuaChina.com legit?
DianhuaChina.com (dianhuachina.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 94% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Easy and cheap
Easy and cheap, what more could you want!
Quality of tele-communication.
Huge rate increase recently
I used to like the service and gave it a five star. But recently there was a rate hike from 1 cent a minute to 2.5 cent a minute and this was a huge increase. The quality of the call also seems not as good as before.
Reply from DianhuaChina.com2023-09-06
Hi Jin, Thank you for your feedback. For connection problems, please contact our Customer Support agents right when it happens, so they can investigate and help you out. Also, the rates go up and down according to the costs on the local market. They reflect a certain market dynamics. If you've subscribed to our spam-free newsletter you'll be notified when rates go down. You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan Also, there are ways to get free credit: - Offers by email (bonuses and discounts) - Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000 - Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account. Keep in touch! DianhuaChina.com
Easy to use
Easy to use, well designed work flow. Thank you.
I cannot login my account.
I cannot login my account. Always show offline
Reply from DianhuaChina.com2023-09-06
Hi Robert, Thank you for reaching out. As you were already informed, due to security, you will not be able to use the account with us. If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact Have a nice day, DianhuaChina.com
Bad service
Bad, no reason, the rate goes up
Reply from DianhuaChina.com2023-09-06
Hi Chunhui, Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics. If you've subscribed to our spam-free newsletter you'll be notified when rates go down. You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan Also, there are ways to get free credit: - Offers by email (bonuses and discounts) - Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000 - Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account. Keep in touch! DianhuaChina.com
Great phone service
Great phone service! Thanks!!
Great Service
Great experience
Good
thanks a lot, very helpful
Rate increased
There is a great jumping up of the rate, from 1 cent/min to 2.5 cent/min. This is not reasonable!
Reply from DianhuaChina.com2023-08-02
Hi Mike, Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics. If you've subscribed to our spam-free newsletter you'll be notified when rates go down. You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan Also, there are ways to get free credit: - Offers by email (bonuses and discounts) - Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000 - Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account. Keep in touch! DianhuaChina.com
Good phone company
Easy transaction
The phone was often disconnected during…
The phone was often disconnected during the conversation. The app interface is great
Reply from DianhuaChina.com2023-08-02
Hi Yijun, Thanks for reaching out. Please take into consideration that, when using the app, the quality of the calls relies on your internet connection, device settings, and sometimes the network of the person whom you are calling. To improve your connection, please check if: - You have the latest app version installed on your device. - Your Internet connection is fast enough to connect to our servers. - You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call. You can also use the Offline Calling feature or try an access number available for your location. Try the above and let us know if you still encounter difficulties. For any other questions, our Support Team is available 24/7. Keep in touch! DianhuaChina.com
Always Perfect When My Wife Calls Her…
Always Perfect When My Wife Calls Her Family And Friends In China. 👍
I have been using it for many years
I have been using it for many years. Easy to use! The call quality is good most of the times.
Good experience
Good experience, good quality, except that the price goes up now.
The price will be increased to 2.5…
The price will be increased to 2.5 cents/min from 6/27/2023. I may consider to move to google call which is 2 cents per minutes. I make a lot of calls to China. Currently I use both of them with no problem. Thanks!
Reply from DianhuaChina.com2023-06-30
Hi Jay Lu, Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics. If you've subscribed to our spam-free newsletter you'll be notified when rates go down. You can get a better price with a Monthly Plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan Also, there are ways to get free credit: - Offers by email (bonuses and discounts) - Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000 - Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account. Keep in touch! DianhuaChina.com
Always easy to use
Using DianhuaChina is easy, quick and reliable.
High Quality Call
easy to use, excellent quality of calls, and very dependable.
Easy and reliable but the line cut off every hour in a long call
The system is easy to use and always works. The reason I gives it a four star is that in a long phone call, the line is cut off very hour. One has to dial the number again. it's inconvenient and very annoying.