DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
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Is DianhuaChina.com legit?
DianhuaChina.com (dianhuachina.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 94% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-11.
I am not able to call any number in China on May 29th and 30th with numerous attempts
I am not able to call any number in China since May 29th Monday. I attempted numerous times on May 29th and 30th. I called a few numbers in China, including fixed line and mobile. It always rang once then disconnected. I also tried different access number including Sydney, Melbourne, and Brisbane, all having same issue.
I had this issue a few weeks ago and reported to customer support. I was told it's one-off but it seems recurring.
I have been with DianhuaChina.com for many years. If this problem persists and I am not able to make overseas calls when needed, I have to ask for refund of remaining credit and find another service provider.
Reply from DianhuaChina.com2023-06-12
Hi Dicky,
Thank you for getting in touch with us. It seems there was a problem on China's side, but they managed to fix it, and we can see that you can now make calls.
For any other issues, our Customer Support service is available 24/7.
We appreciate your patience,
DianhuaChina.com
make several calls each month have always been able to complete with very good sound quality we have tried several companies over the years but this is by far the best
I had bought time to call China and Europe. 4 years later the credit is still here. The connection is very clear and it is very easy to refill the balance. Call China for a penny per minute. Really a very good deal.
Recently, when I made a call to China, I could not hear the voice of the other party after it was connected. I need to hang up and call again. At least 5 and 6 times before I can hear the voice of the other party, and the fee of $0.01 will be deducted for each recall.
I used this service few months now since my own phone services charged a lot of more for international calls ,this one I can use both my line lines and cell to make calls , really easy and good quality!
