DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
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Is DianhuaChina.com legit?
DianhuaChina.com (dianhuachina.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 94% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-11.
Why the China long distance call monthly plan not exist anymore? We used this feature to call grandma/ senior people who do not use smart phone? Or we chat is free.
I am looking forward your company get the monthly plan back. Thanks
Reply from DianhuaChina.com2024-01-10
Hi Shine,
Thank you for taking the time to share your feedback. Indeed, the Monthly Plan is not available for purchase anymore, for now at least. This happened due to the recent cost increase for China imposed by our partners.
If you are subscribed to our emails, you'll be notified if the Monthly Plan will be available for purchase again.
Thank you for your understanding!
DianhuaChina Team
I've been using DianhuaChina to call China for years. The quality is good. I used their eSIM cards when I traveled to China. It's convenient and quality was good too.
Only got 3G connection in Sweden for the eSIM I purchased and the connection was not stable. Very disappointing experience.
Correction: not even 3G! Basically it is useless in Stockholm, Sweden.
Reply from DianhuaChina.com2023-12-23
Hi Tony,
Hello and thank you for taking the time to review our services! We are sorry to see that you experienced issues while travelling to Sweden.
Connection can be influenced by numerous factors, such as network selection, device capabilities or coverage. Therefore, when experiencing issues, we recommend contacting our Support Team directly, so that we can offer the necessary assistance. For any questions, they are available 24/7!
DianhuaChina.com
I just bought voice credit on in-app purchase. It is 6.16 but was charged 9.16 from Apple Pay. I was not reminded of extra charge when $6 was pop up. it is weird!!!!
Reply from DianhuaChina.com2023-11-08
Hi Yi Ding Yuan,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
I paid $6.52 just to get $5 credit? Why am I, as an iPhone user, has to eat the Apple tax? It doesn't make any sense.
Reply from DianhuaChina.com2023-11-08
Hi Rico,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
The rate keeps increasing and it is already 250% of the rate in 2022.
Reply from DianhuaChina.com2023-11-03
Hi Jane,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
The person I talked to for assistance was out right rude.
Reply from DianhuaChina.com2023-10-18
Hi Robert,
We are sorry that the interaction with our Customer Support agent has left you with that impression, he was only trying to help by explaining facts and has sent the information to the Technical Support team, so they can further investigate the issue.
Another acces number was provided to you, and we hope your calls are now going smoothly.
Thank you for being with us!
DianhuaChina.com
The rate has become too pricy. I won't use it as much, if at all, in the future.
Reply from DianhuaChina.com2023-10-18
Hello,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
