With over 30 years in the industry, Direct Line Cruises has grown to become one of the largest and most trusted cruise-only travel agencies in the United States. By offering highly competitive fares, unbeatable promotions and 5-star customer support, Direct Line Cruises is the #1 choice for planning and reserving your dream cruise vacation. Popular cruise lines available through Direct Line Cruises include Carnival Cruise Line, Celebrity Cruises, Holland America, MSC Cruises, Norwegian Cruise Line, Princess Cruises, Royal Caribbean, Viking River and more.Read the Direct Line Cruises' reviews today. Once ready, book online at www.DirectLineCruises.com or call to speak with a cruise specialist at 1-877-731-1915. LEARN MORE
Written by the business, not verified by us.Direct Line Cruises (directlinecruises.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently highlight the exceptional customer service, noting that agents are incredibly patient, courteous, and always willing to go above and beyond to help. People consistently praise the staff for providing detailed guidance and seamless booking assistance for their family vacations. Consumers also appreciate the platform's user-friendly interface and highly competitive pricing options compared to direct bookings. Some people were dissatisfied with occasional communication delays, mentioning frustratingly long hold times when attempting to reach support over the phone. Reviewers also noted minor technical difficulties with computer systems or experiencing limitations regarding specific specialty dining and excursion bookings.
Auto-generated from all reviews of this business. For reference only.The Oasis of the seas is a very clean ship. Had a great time at the new Royal Beach Club at Nassau . Coco Cay was great as usual
Hi John, So glad you enjoyed your Oasis of the Seas cruise. Have fun on your upcoming cruise and thank you for booking it with us.
Patrice was knowledgeable, polite and very helpful. We have used DLC for years now, and will continue to, as well as recommend to all of our friends and fellow cruisers. Best prices anywhere.
Hi Vivian, Thank you so much for your continued loyalty to Direct Line Cruises! We are thrilled to hear that you have had such positive experiences with us over the years and that Patrice provided you with knowledgeable and polite service. We truly appreciate your recommendations to friends and fellow cruisers; there is no greater compliment.
The representatives st Direct Line Cruises are extremely helpful and knowledgeable . We have been on 4 Celebrity ships. The meals and entertainment is wonderful and everyone working on the ship is outstanding and truly good out of their way to make you feel welcome.
Hi Rose Ann, Thanks for sharing your experience and of course, for booking your cruise with us!
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