For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Food, Beverages & Tobacco

DIRECT VAPOR

Claimed

200 reviews

4.0200 reviews
Write a review

About DIRECT VAPOR

Data updated
Website
directvapor.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
19% (7/36)
Do you own DIRECT VAPOR? Claim this profile for free and start replying to reviews.

About this business

Shop DirectVapor, the best online vape store with huge supplies of vape mods, e-liquids and accessories. Enjoy free shipping and our low price guarantee!

Is DIRECT VAPOR legit?

DIRECT VAPOR (directvapor.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 19% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-29.

What people say

I was charged a adult signature fee even after age was verified

I was charged a adult signature fee even after my age was confirmed by third party. Will advise friend and family to avoid this website.

Reply from DIRECT VAPOR2023-06-05

Hello Angel, Thank you for your review. As per the PACT Act, the adult signature fee cannot be waived. You can view additional information for the shipping updates here: https://www.directvapor.com/shipping-updates/ Should you need any further assistance, feel free to contact us at 844-908-2767

By accident

By accident, I purchased the wrong flavor and tried to contact support for help, but the system couldn't assist me. Yes, it said I could return the items later, but this seems like such a waste of resources when all that was needed was to change the items, as they were the same price. Now I have to wait for delivery, contact you for a return, ship it back to you and then wait some more... This could all be simplified if I was able to talk with a human, not a bot. Your company's process to correct a simple mistake seems counterproductive, and wastes time, money, and resources.

Watch for undisclosed fees and charges

The website and prices * are great, except they are not honest when assessing fees and surcharges. I ordered last night, and made a screenshot of the checkout page showing $87 TOTAL including a 20% discount and free shipping over $75 and INCLUDING adult signature fee. When I checked my credit card charge, it was $100.99. When I called customer support, the lady was very RUDE and I was left an option to email customer service. No resolution yet but I wont be doing business with them again!

People also looked at