Directvdeals (directvdeals.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Shane was the rep that helped me with changing over from Comcast / Infinity to Direct/Hughes . We were moving and I had a lot going on Shan was so helpful. He answered any and all questions I had ,very efficient and knowledgable about the services his company sold. Shane made the process go very smooth and fast..This was quit nice since a week before I spoke with a rep from Direct Tv and she actually screamed at me over the phone.
We did choose Direct Tv a lot due to the rep Shane. Thank you for taking the time to be a true Customer Service Rep.
Lynn S
She was very pleasant and helpful. She answered my questions and made me feel like a person not a dollar sign just to get me to buy. I'm giving this opportunity a 2nd chance with derictv.
Joe was awesome he made the experience fun he was just as excited as I was the best customer service I've ever had with any service provider he did a great job.
I Wanted direct TV and internet the rep from direct TV told me DTV did not have internet in my zip code but VERIZON was a partner with DTV to service the internet the price would be 25$ monthly for the internet he transferred me to VERIZON on the phone and I was told the price was 55$ i feel as if i was lied to so the dtv rep could make a sale i am a dtv customer in my other home in FLORIDA i want dtv also in my home in chicopee MA
Shawn & Clint were awesome, they arrived at 651 13th St Parkersburg wv, great experience. Very well in formed & provided answers to all my questions and concerns. They were friendly and social. Overall I'm thankful for their service, as they were very respectful & social. I appreciate that. Great Job Guys. Rate you 10 out of 10 for Everything. Nice job. Would definitely absolutely recommend these guys to anyone.
I'm extremely pleased the service ive been provided,my representative was extremely helpful,kind,was eager to help me find what I was looking for.I was having a stressful time before I called,deaing with my move from out of state and getting things set up,and he had actually experienced the same major move,and speaking to him made me feel so much better.By the end of the call I was laughing and happy.I'm extremely glad I made the right call for my service.
I had an horrible experience today. I called up an agent on 877 524 1814
she set up the services for me and offered me 73$ for bundling the internet phone and TV services. Later she connected me to customer service to check for additional discounts and gift cards. When they connected, he put me on hold for 20 mins and then hung up on me. Then i called up, when i was discussing this with an agent I mentioned that i feel like cancelling. She mentioned will go ahead and cancel so i asked her to connect me to manager. Manager was also rude he told me that he can offer the services for 89$. This is disgusting not providing the promised price. Hence i am cancelling the service. I will suggest all my friends and family not to go with ATT.
When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.
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