For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Legal Services & Government

Divorce.com

ClaimedCollecting reviews

101 reviews

4.0101 reviews
Write a review

About Divorce.com

Data updated
Website
divorce.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
91% (20/22)
Do you own Divorce.com? Claim this profile for free and start replying to reviews.

About this business

Divorce can be brutal, but it doesn’t have to be that way. Divorce.com—run by the same expert team who pioneered online divorce more than two decades ago—offers expansive online services that lessen the burdens and costs of divorce. While other services are limited in their approach, our powerful online solution offers three pillars of support to cover virtually any divorce scenario: - Use Our Online Tool for a Fast-and-Affordable Divorce - Access On-Demand Mediation - Find a Family Law Attorney from Our Trusted NetworkDivorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.

Written by the business, not verified by us.

Is Divorce.com legit?

Divorce.com (divorce.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the platform's online questionnaire for being simple, straightforward, and extremely easy to complete. People frequently mention that support agents and case managers are compassionate, highly knowledgeable, and wonderfully helpful throughout the entire procedure. However, some customers also noted that reaching out to case managers can be difficult and responses are sometimes slow. Others felt that certain forms or wording were confusing and lacked clear instructions for finalization or state requirements. A few reviewers expressed frustration regarding unexpected complications when trying to navigate contested cases or fix mistakes.

Auto-generated from all reviews of this business. For reference only.

What people say

This is a GODSEND!

This is a GODSEND! The pro se process has been so smooth and easy thanks to divorce.com. This is the first time I've not used a lawyer for something, and you saved me many hours of studying the process, making a bunch of mistakes, and it generally being a terrifying experience! Divorce.com is the Google Maps of the process - just sign up, follow where they lead you, and BOOM - it's done! Truly a fabulous service and I'm so glad I found it! And special thanks to Alisha (sp?)!!! What a wonderful case manager! Todd Des Moines, Iowa

Reply from Divorce.com2026-02-20

Thank you for such an incredible review! We’re truly honored by your words. It means so much to hear that Divorce.com helped make your process smooth, clear, and far less intimidating. Divorce can feel overwhelming, knowing we helped you avoid confusion, mistakes, and unnecessary stress is exactly why we do what we do. And we couldn’t agree more about Alysia — she truly is wonderful. We’ll be sure to share your kind words with her and the rest of the team. Thank you again for your trust and for taking the time to share your experience. We wish you all the very best in your next chapter!

I highly don't recommend this company

I highly don't recommend this company , unless you are a lawyer or plan on paying for one. They offer zero help with the information needed to complete the forms. You are on your own. They advertise this as an easy process , answer some questions. not true. In my opinion, save the money , print the forms yourself, fill them out and file together and save the time

Reply from Divorce.com2026-02-04

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to clarify that our records show a lengthy communication history on your account, including multiple interactions with our support team via chat, email, and phone calls. Our team made consistent efforts to assist with navigating the platform and answering procedural questions within the scope of the service. Our service is designed to help users prepare forms based on their responses, but it does not replace legal advice or representation, which can be necessary for some situations. We understand that this process may feel overwhelming, and we regret that it felt more difficult than anticipated for you. We appreciate you taking the time to share your perspective, as it helps us continue to improve how we set expectations and support our customers.

Easy enough but missed required legal forms

If filing for an uncontested divorce, the process was generally easy to understand. Some of the user experience steps are missing, and I had to reach out to support agents a couple of times to request help because of system issues. The process was fairly straightforward, but they missed some required forms for the state of Pennsylvania, and were unhelpful in resolving the issue because they considered my case already closed. I was able to figure out the missing legal requirements myself, but I would not expect it to be easy for anyone to navigate on their own.

Reply from Divorce.com2026-01-23

Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear about the challenges you encountered. We’ve reached out directly to better understand your situation and truly appreciate the opportunity to connect and help clarify any remaining concerns. Your feedback is important to us and has been shared with our team as we continue working to improve the process for future customers.

The case managers were quick to respond…

The case managers were quick to respond with good information an helpful solutions. The entire experience made getting this done much less difficult than I expected it to be. Thank you!

Reply from Divorce.com2026-01-16

Thank you so much for your kind feedback! We’re glad to hear that our case managers were responsive and able to provide helpful information and solutions. Making the process as smooth and stress-free as possible is always our goal, and we truly appreciate you taking the time to share your experience. We can't wait to share this with our team. Wishing you all the best moving forward!

Avoid

Couldn't book an appointment for mediation until after the return window. Can't return after learning I'm now needing an attorney for a contested divorce. They cannot suggest what to put in the agreement. You have to pay extra for an attorney and legal advice. The case managers do not work with you. The case manager cannot work with the mediator. Overall terrible experience and they do not seem willing to help. Do not use this service, get yourself an attorney.

Reply from Divorce.com2026-01-16

We’re sorry to hear you’re dissatisfied and appreciate you sharing your experience. Our service is designed for uncontested matters, and mediation availability is dependent on scheduling and client readiness within the return window. When a case becomes contested, we are not attorneys, which is why legal advice and drafting guidance are not included in the base service and may require additional resources. Case managers and mediators have separate roles and are unable to provide legal advice or collaborate on strategy, which helps maintain neutrality. We regret that this wasn’t the right fit for your situation and encourage you to reach out to us with any further questions.

Did not finalize from start to finish

I only gave them a one star because they did all the paperwork right until my spouse didn't sighn the divorce summons. I spent a little over a thousand dollars & they gave me no advice how to finalize my divorce in the event that it wasn't signed. If I would have known that I would have rather payed extra for a lawyer knowing that it would have been done from start to finish.

Reply from Divorce.com2026-01-16

We’re sorry to hear about your frustration. Our service is designed for uncontested divorces, which means we can prepare and complete the paperwork when both parties are willing to sign. If a spouse does not sign, the case becomes contested, and we are legally unable to provide advice on how to proceed or finalize the divorce without an attorney. We appreciate your feedback and encourage anyone with concerns about eligibility or next steps to reach out so we can help explain available options based on their circumstances.

Bunch of scammers

Bunch of scammers. They will not refund the money of an 80 year old man going through a divorce of 48 years. He was confused and signed up on this loser site. We got a lawyer and my dad got confused and got roped into this scam site. He signed up for $999. Never did anything after that. His lawyers saw the charges going through his financials and questioned it immediately. Contacted site...nope no refund sorry. Have a nice day. Thanks for the free 1k as we did absolutely nothing for you. I am not done obviously. Merry Christmas to my dad struggling to pay his assisted living bill, as a 30 year military VET, because of companies like this that pray on old people! Do not do business with them. Charles Schewe! Look ot up!

Reply from Divorce.com2025-12-24

Hi Matt, we strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.

Horrendous customer service, delayed filing made the process more stressful,

Customer service is practically non-existent. If you want to get a response, they will pass it along to a caseworker and may get back to you in 24-48 BUSINESS HOURS. If you use their service to file there are months added to the process because it takes them at least a week to process any step (they receive your forms and have 7-10 business days--2 full weeks---before they do anything). Then they took a week to between generating a label and getting the papers to the post office. The divorce was delayed months by this process. Do NOT waste your money or pay for the added stress of using Divorce.com

Reply from Divorce.com2025-12-24

We are sorry to hear that you had a poor experience with our support team, Marissa. We take customer service seriously and are continually looking for feedback to improve our service. We have reached out to you directly to address your concerns.

Currently not satisfied with the company foundation and lack of clarity in documents.

Currently not satisfied with. The process so far seems easy however, the clarity in them are lacking. Information was missing from my final divorce decree when it was clearly acknowledged on other forms. They way they have the wording is confusing. I understand the people we communicate are not the lawyers but the customer service agents and they have been great but also have their hands tied by the rules. As of write now, I can not work and recommend this company. The divorce process is stressful enough and this has compounded and made delays in other aspects needed. I will update my review depending on how they handle my request of getting my issues resolved. Current date- 12-2-25

Reply from Divorce.com2025-12-10

We are truly sorry to hear that your experience so far has added stress during an already difficult process. While we’re glad to learn our support team has been helpful, we completely understand your frustration. The divorce process can feel overwhelming, we see that you have been contacted and assisted with answering questions and addressing expectations. If there’s anything additional you’d like us to look into, please don’t hesitate to reach out. Your feedback is important, and we’re here to help.

Karina is the best!

Karina has been extremely helpful & personable during all our interactions. Her patience and insights as she guided me through this process has been invaluable. I couldn't have asked for a better experience.

Reply from Divorce.com2025-12-03

We can’t wait to share your 5-star review with our team. Thank you for sharing!

The support I needed

Getting a divorce is already daunting and overwhelming. Divorce.com made it easy to understand and navigate the process. Being able to connect with a human person for help was the most valuable part for me. I emailed questions that I felt embarrassed not knowing and they were always answered, making me feel supported.

Reply from Divorce.com2025-11-24

Thank you so much for sharing your experience. We’re truly glad to hear that we could help make the process easier to understand and navigate. Knowing that connecting with a real person made a difference for you means a lot to our team. There are no embarrassing questions during a divorce—just moments where support matters most. We’re grateful we could be there for you and provide the answers and reassurance you needed along the way. Thank you for trusting us during such an important time.

Made the divorce process simple.

Helped successfully navigate a difficult life event. The portal was easy to use and having a case manager to work through the process helped save time and energy.

Reply from Divorce.com2025-11-20

Thank you for sharing your experience, Ben. We’re happy to hear the portal was easy to use and that having a Case Manager by your side made the process smoother during such a difficult life event. We know how challenging these moments can be, and we’re grateful you trusted us to help guide you through it.

Karina was AWESOME

Karina was AWESOME. She helped me SO MUCH through my entire divorce process. I really appreciate having a go to when I had any questions or concerns.

Reply from Divorce.com2025-11-18

Thank you so much for your review, Brett. We’re glad to hear that Karina was able to support you throughout the process. Divorce is hard, and having someone you can rely on during this process makes a difference. We truly appreciate you taking the time to share your experience.

People also looked at