Doctolib è un servizio che ti permette di prenderti cura della salute tua e dei tuoi familiari in modo facile e veloce.Noi di Doctolib ci impegniamo ogni giorno per creare soluzioni utili ai cittadini e al personale sanitario, in modo da offrire servizi accessibili a tutti e rendere l’accesso alle cure rapido e senza ostacoli.
Written by the business, not verified by us.
Is Doctolib Italia legit?
Doctolib Italia (doctolib.it) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-09-06.
After my experience your service is really helpful and simple to follow. Moreover it allows very quick a usage of the request. Nice!
Reply from Doctolib Italia2023-08-28
Dear Magda,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
P
Pietro F · 1 review · Experienced 2023-08-22 ·
★★★★★
I hope we still use it in future
Reply from Doctolib Italia2023-08-28
Dear Pietro,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
A
Antonio · 2 reviews · Experienced 2023-08-21 ·
★★★★★
Very simple process
The simple way to understand all the information I need to issue the request
Reply from Doctolib Italia2023-08-28
Dear Antonio,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
Dear Silvia,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
M
Marco · 1 review · Experienced 2023-08-18 ·
★★★★★
Easyness and effectiveness are the…
Easyness and effectiveness are the system's features that I appreciate at the utmost
Reply from Doctolib Italia2023-08-28
Dear Marco,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
Dear Eugenia,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
Dear Cristina,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good day,
Doctolib's team
N
Najdat Al Najjari · 4 reviews · Experienced 2023-07-26 ·
★★★★★
Easy and simple
Reply from Doctolib Italia2023-07-26
Dear Najdat,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
M
Marco Sbrighi · 1 review · Experienced 2023-07-22 ·
★★★★★
good overall experience
Reply from Doctolib Italia2023-07-24
Dear Marco,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
f
front office · 4 reviews · Experienced 2023-07-21 ·
★★★★★
very nice app
Reply from Doctolib Italia2023-07-24
Dear user,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
Dear Zvonimir,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
Gentile Massimo,
Siamo felici di sapere che sta apprezzando il servizio Doctolib e la ringraziamo per il tempo dedicato a dare la sua opinione.
Grazie,
il team di Doctolib
V
Vladimir Pajevic · 1 review · Experienced 2023-07-15 ·
★★★★★
Well structured
Well structured, concise and clear, quite intuitive and easy to use, even for those who are not familiar with the use of computers. However, I think that steps are excessive.
Reply from Doctolib Italia2023-07-17
Dear Vladimir,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
This is made because of semplicity and perfection of the system.
Reply from Doctolib Italia2023-07-03
Dear Giovanna,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
I'm 75 but I'm rather technological and have no problems with your services. However I think that elderly people could be in a great difficulty relating to their G.P. and this is absolutely negative!
Reply from Doctolib Italia2023-06-29
Dear Laura, Doctolib constantly tries to make the product accessible to everyone. In fact, we also have a support centre, through which we provide further clarity with FAQs and a contact form. In addition, we provide medical practices with informative materials to support all our users.
However, if you have more suggestions on how to make more our product even more accessible, we'll be happy to hear from you. Feel free to contact us at https://www.doctolib.it/tickets/new.
Thank you,
Doctolib's team
Very Quick responsive and Easy in use app. I like It very much
Reply from Doctolib Italia2023-06-23
Dear Margherita,
thanks for your appreciation and for the time you dedicated to give your opinion on our service.
Thanks and have a good evening,
Doctolib's team
Doctolib: a very useful tool both for doctors and patients.
Doctolib is a very powerful interface with the doctor. First of all, it allows you to request prescriptions remotely, renew medications, and continue therapy without moving from home and avoiding queues at the doctor's office.
In addition, it is possible to send/share documents to/with one's therapist to inform him/her about one's current health status after performing - just to give an example - any kind of examination that produces a report. Finally, the family physician will be able to achieve better internal organization through a digital approach that can store data without storing and wasting paper.
Reply from Doctolib Italia2023-06-13
Dear Franco,
thanks for your appreciation of Doctolib and for taking the time to review our product.
Thank you,
Doctolib's Team