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Dolphinunion

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69 reviews

5.069 reviews
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About Dolphinunion

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Website
dolphinunion.com
Category
Travel & Vacation
Location
China
Status
Unclaimed
Last 12 months
46 reviews
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About this business

DolphinUnion | Practical China Travel Guides for international visitors to China. DolphinUnion was founded by Hansong, an experienced local China travel expert. We specialise in ready-to-go travel itineraries optimised for China's 144-hour and 240-hour visa-free transit policies. Our downloadable travel guides include integrated Amap navigation links, bilingual addresses, authentic local food recommendations and lesser-known hidden gems across Chinese cities. Every guide comes with practical budget travel tips and transport hacks for independent travellers. Save yourself countless hours of online research. Travel China confidently with our structured city guides. Try our free guides to experience what DolphinUnion has to offer.

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Is Dolphinunion legit?

Dolphinunion (dolphinunion.com) has a 5.0 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 46 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Patience, Trustworthy and Knowledgeable Travel Agent

Hansong is such a great guy with knowledge and patience, especially one that you can trust, exactly what you need from a travel agent who actually looks after the client rather than just focusing on income. I came across Dolphin Union by chance via social media (when I was doing my research for our 2nd trip to China). I was provided with valuable advice and travel guidance at no charge even before I decided to engage them to book tickets and transport for us. Unlike other agents, Hansong was always upfront about actual ticket price and his commission on top of it. I really appreciated this transparency. He was able to book Lijiang Jade Dragon Mountain glacier car tickets for us (which is extremely hard to get) as well as Tiger leaping Gorge tickets. Transport service was also top notch with a new and comfortable EV and very kind driver who did everything possible to make our trip a safe and efficient one. Hansong and the team were very patient even when I suggested some itineraries that are difficult to achieve. Dolphin Union guide books are amazing, with a lot of information about how to navigate the communication issue in China (which apps to install, and how, etc.), very detailed explanations provided). I wish I knew about them earlier during my first visit to China. Highly recommended.

Reply from Dolphinunion2026-02-06

Thank you so much for taking the time to share such a detailed and heartfelt review! We are truly grateful for your trust and the opportunity to assist with your second trip to China. It was our pleasure to help you secure those hard-to-get tickets and arrange comfortable transport—knowing that everything contributed to a smooth and memorable experience means a lot to us. Your kind words about our transparency, patience, and guide materials are deeply appreciated. We’ll continue striving to provide reliable and thoughtful service for all travelers. Should you plan another adventure in the future, we’d be honored to assist again! Warm regards!

We purchased Hansongs Harbin guidebook…

We purchased Hansongs Harbin guidebook before we went. One of the most helpful guide for first time Harbin travelers. Every little detail has been thought through and explained thoroughly. As a couple who likes to travel at our own pace and not book through a tour agency, we found Hansong’s book super helpful. We felt like a local as we had learnt all the info beforehand and were able to easily visit each area with ease. We didn’t come across any issues we couldn't solve as they were all detailed in the guidebook. Highly recommend and will definitely be looking into other guides from Hansong in the future.

Reply from Dolphinunion2026-01-31

Thank you so much for taking the time to share your wonderful experience with Hansong’s Harbin Guidebook! We are thrilled to hear that it helped make your first trip to Harbin smooth, enjoyable, and truly immersive. It’s especially rewarding to know that the guidebook allowed you to travel at your own pace and feel like a local—exactly what we aim for when creating our resources. We’re glad every detail was clear and practical enough to prevent any travel hassles. Your high recommendation means a lot to us, and we’d be delighted to assist you again with guides for your future adventures in China. If there’s a particular destination you’re curious about, feel free to reach out! Warm regards

Great experience with Dolphinunion

Great experience with this travel agency. Everything was well organized and communication was smooth. I’d especially like to highlight the driver, who was outstanding: punctual, professional, very kind, and attentive. He made the trip comfortable and stress free. Highly recommended.

Reply from Dolphinunion2026-02-01

Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with Dolphinunion and that everything was well-organized and smooth from start to finish. Your special mention of our driver truly means a lot to us. We are proud to have team members who embody professionalism, punctuality, and genuine care for our guests. It’s heartwarming to know that his attentiveness contributed to making your trip comfortable and stress-free. Your recommendation is the highest compliment we could receive, and we look forward to welcoming you back on another memorable journey soon! Warm regards

Hassle free and good service

Our group of 13 pax booked via Hansong for transport for our Harbin trip. The transport came on time and everything was hassle free. Hansong was very helpful and replies fast. He has good English so communication was not hard.

Reply from Dolphinunion2026-01-27

Thank you so much for your wonderful review! We're delighted to hear that your group of 13 had a hassle-free experience with the transport for your Harbin trip. Punctuality and smooth service are our top priorities, so your feedback is truly appreciated. We've shared your kind words with Hansong – he'll be thrilled to know his prompt communication and helpful service made your journey easier. It's great that his English proficiency helped ensure clear communication for your group. We truly appreciate you choosing our service and hope to have the pleasure of assisting you and your friends on another adventure in the future!

I recently used the books during my…

I recently used the books during my trip to China Dec 25. I arrived in Beijing and went down to Guangzhou stopping at xian chengdu . The ebook was a real treasure of information. Now I am buying or should I say invest in other ebooks as I intend to go back.

Reply from Dolphinunion2026-01-26

Thank you so much for sharing your travel experience with us! We're delighted to hear that our ebook served as a valuable "treasure of information" on your journey from Beijing to Guangzhou, with stops in Xi'an and Chengdu. It's wonderful to know you're already planning a return trip and considering our other guides as an investment for your next adventure. We're honored to be a part of your explorations and wish you many more incredible journeys ahead!

Most useful Beijing guide

I bought the Beijing guide, as I wanted to be prepared for my travels to Beijing. Wven though i had been there several times already, the guide is suprv useful and gives you ideas of places and things to do which you might have missed with a normal travel book. The guide is well structured, gives variozs options fif the days and is essy zo follow due to print screens. Highly recommend. And Mr Hansong was super helpful with all of my questions/requests. Thanks so much.

Reply from Dolphinunion2026-01-26

Thank you so much for this wonderful and detailed review! We are thrilled to hear that our Beijing guide provided fresh ideas and valuable structure, even for a seasoned traveler like yourself. It's fantastic to know you found the daily itineraries and screenshots helpful for planning. We've also passed your kind words along to Hansong – he'll be delighted to know he made your experience even better. Your strong recommendation means the world to us. We look forward to assisting you on your future adventures!

My travel Adventures in China.

I love reading travel books and guide books and these are some of the best. All the information I needed to plan my trip. I think I may have them all by now. They opened up places to me beautifully. Last year I enjoyed getting lost amongst the streets of the Moslem quarter in Xi'an I would never have found the beautiful caligraphy street without the aid of the Xi'an guide. I head off this May clutching my encyclopedic guide to Chengdu, also from dolphinunion.com.

Reply from Dolphinunion2026-01-20

Thank you so much for your wonderful review! We're thrilled to hear that our guides have been such a trusted companion on your adventures in China. It's stories like yours—getting lost in Xi'an's Muslim Quarter and discovering hidden gems—that make our work so rewarding. We wish you an incredible and insightful journey to Chengdu this May! Happy travels from the entire Dolphin Union team.

English speaking Tour guide and a driver

I had an amazing experience with Dolphinunion as my tour guide in Harbin. They provided an English-speaking guide who was knowledgeable, friendly, and made the entire trip enjoyable and stress-free. We visited incredible attractions including Volga Manor, Polar Land, Snow and Ice City, and the Snow Expo, and the guide shared fascinating insights about each location. The itinerary was well-organized, and the guide ensured we had plenty of time to explore and take photos. Communication was smooth, and they went above and beyond to accommodate our needs. If you’re looking for a reliable and professional tour company in Harbin, I highly recommend Dolphinunion for an unforgettable experience!

Reply from Dolphinunion2026-01-12

Thank you so much for your wonderful and detailed feedback! We are thrilled to hear that you had an amazing and stress-free experience with our English-speaking guide in Harbin. It's fantastic to know that you enjoyed the attractions and the insights shared. We truly appreciate your high recommendation and look forward to welcoming you back for another unforgettable adventure in the future!

Travel with Dolphin Union without the stress :-)

I stumbled upon DolphinUnion and Mr Hansong from Facebook Travel in China just before my trip to Guongzhou with my family last Dec. I was desperate to find a reliable source of information and got such good advise & tips a day before my trip (phew!) and didn't hesitate book since we were travelling on our own to save cost. During an out of city trip, he provided detailed advise when we missed a connecting speed train. The co-ordination, timely pick up / drop off and accomodating our itinerary with detailed and always quick responses , made my family trip a memorable one. So grateful for the generous sharing and well put together "tips for travel booklet". Highly recommend DolphinUnion ! Keep up the great work, its people like you who take the stress out of travel.

Reply from Dolphinunion2026-01-13

Thank you so much for sharing your wonderful experience in such detail! We are truly delighted to hear that Mr. Hansong and our team could provide timely support and turn potential stress into a smooth, memorable family trip for you in Guangzhou. Your kind words about our coordination and the travel booklet mean a lot to us. We greatly appreciate your high recommendation and will continue striving to make every journey stress-free. We look forward to welcoming you and your family back for another adventure in the future!

Highly recommended

Highly recommended. We had a smooth trip in snow town. Everything was flawless, the driver helped us with everything, answers all our queries, gave us recommendations. We never missed any spot in Yabuli-Snow Town

Reply from Dolphinunion2026-01-12

Thank you so much for your kind recommendation! We're thrilled to hear you had a smooth and flawless trip to Snow Town and that our driver was so helpful. We look forward to welcoming you back for another perfect adventure soon!

Booked it really last minute and…

Booked it really last minute and everything turned out great. Driver was exceptional patient and knowledgeable.

Reply from Dolphinunion2026-01-10

Thank you for your kind feedback! We're thrilled to hear that even with a last-minute booking, you had a great experience and that our driver provided exceptional service. We look forward to welcoming you back on your next trip!

I'm glad I came across Dolphin Union

I'm glad I came across Dolphin Union's Hansong a few days before our trip. Made some last minute transportation arrangements and it was a breeze. He is very helpful and responsive , always quick to reply. We also used their travel guides for Beijing and Harbin to quickly get a overiew and maximize our short trip. Very reliable and gave us the much needed peace of mind as a first time traveller to China with the family. Keep it up and till next time!

Reply from Dolphinunion2026-01-04

Thank you so much for your kind words! We're thrilled to hear that Hansong and our guides helped make your family's first trip to China smooth and enjoyable. Providing reliable service and peace of mind is exactly what we aim for. We truly appreciate you choosing Dolphin Union and look forward to assisting you on your next adventure!

First time travellers in China

We have just ended our 3-4 weeks travels in China. We travelled as a family of 6, including children and elderly. It felt a little more difficult planning for China as compared to other countries we have been, so after reading some recommendations on FB about engaging drivers, we dropped Hansong a message. Hansong was very unassuming and he turned out to be friendly and professional. He was definitely the right guy to speak to, which was as mentioned by another FB reviewer. Hansong was exceptional from start to finish. He started finding out how far along we had gone with our plans and if we needed help and guides. He took our itinerary, had a read and gave us detailed feedback and suggestions on how it should be tweaked to ensure optimum use of our time and how we can accommodate the young and the old in our group. He was consistently on top of every detail and gave us various ideas on how we can improve our planned schedule. Hansong was always in touch and maintained great communication with us, ensuring the trip ran smoothly at all times. His main role was to arrange drivers for our transportation at different points in the 6 different city-towns we did (CQ, CD, ZJJ, XA, LY, BJ). He made sure every transfer was seamless and drivers were reliable and punctual. Throughout the trip, he regularly checked in with us to confirm we were happy with what we had planned and we comfortable with our next point of call. He was always responsive to any feedback or requests we shared, his communication was clear, timely, and reassuring which made the entire experience stress-free. Overall, we were very happy with all the drivers he has arranged. In addition to that, he took a proactive approach, attention to detail, and his genuine care for our experience made a meaningful difference. We felt well-supported at every stage of the journey and would highly recommend him to anyone seeking a dependable, attentive, and professional travel coordinator.

Reply from Dolphinunion2026-01-04

Thank you so much for taking the time to share your detailed and wonderful experience! We are truly delighted to hear that Hansong and our team could provide such thoughtful support for your family's first trip to China, ensuring a smooth and enjoyable journey across multiple cities for all six of you—from the children to the elderly. It means a lot to us that you felt well-supported at every stage, from itinerary planning to seamless transfers. We always strive to pay close attention to every detail and make sure every traveler feels comfortable and cared for. Your heartfelt recommendation is the greatest encouragement to us. We look forward to the opportunity to assist you and your family again in the future, and to creating more wonderful travel memories together. Wishing you and your family all the best!

THANK YOU SO MUCH DOLPHIN UNION FOR…

THANK YOU SO MUCH DOLPHIN UNION FOR THEIR ULTIMATE GUIDE SERVICE. DRIVER ASSIGNED FOR US TREATED US LIKE A FAMILY MEMBER. HE DROVE THE CAR VERY SAFELY AND ALWAYS MAKE SURE WE NEVER GOT SCAMMED BY ANY SELLERS. HIGHLY RECOMMENDED

Reply from Dolphinunion2026-01-05

Thank you so much for your kind words and recommendation! We are thrilled to hear that your driver made you feel like family and ensured a safe, scam-free experience. It’s our goal to provide every traveler with trustworthy and caring service. We truly appreciate your support and hope to welcome you back again soon!

Harbin guide from Dolphin

Hanson has rushed this version as i found the one he did for Beijing quite useful and i am an experienced traveller to Beijing for work in the past. The layout is done in a way which are useful for a first timer or an experienced china traveller who wants to explore more areas beside the common tourist points - useful information on payment system, transports, itinerary for certain period (useful for those on short visa trips) and local pointers for hotels, location, tourist attractions plus the best time and where to get tickets and lastly - places to eat and what food particular to that location is a pleasant touch to the guide. This will beat all those lonely planet, travel books and such which always fall short and written by people who don't really have depth of first hand experience. I guess their experience as tour guide play a role what they feel others will need and this hit a sweet spot.

Reply from Dolphinunion2026-01-03

Thank you for leaving such a wonderful review, Stephen! We are delighted that this Harbin guide, crafted with practical firsthand experience, has met the needs of an experienced traveler like you. We sincerely appreciate your recommendation of our guide over other travel guidebooks! We will be rolling out travel guides for more Chinese cities in the future and hope to assist even more travelers.

Great info that is very useable!

Great info that is very useable for any visitor. I bought the guides even though I ‘ve been to some Chinese cities in the past. True value for money! The author is also very responsive to assist. Comes highly recommended.

Reply from Dolphinunion2025-12-27

Thank you so much for your wonderful review and kind words! We're thrilled to hear that our travel guides have been such a useful resource for you, even as someone who has explored Chinese cities before. Your feedback about our responsive support team means a great deal to us—we strive to ensure every traveler feels supported throughout their journey. It's incredibly rewarding to know you found our guides to be true value for money, and we truly appreciate your high recommendation. We hope your future adventures in China are even more amazing, and we look forward to assisting you again soon!

I got my guides for a very good price

I got my guides for good price.I plan to travel to China in 2028,so it's just a preparation foelr now,but it's essential to have these guides. Thanks a lot for your hard work!☺️

Reply from Dolphinunion2025-12-15

Thanks so much for your kind feedback—thrilled you got the guides at a great price! It’s awesome that you’re prepping early for your 2028 China trip—good planning always makes travels smoother. Feel free to reach out anytime if you need help refining your itinerary, booking services, or have questions about your trip down the line. Looking forward to helping you create an amazing China adventure!

These guides are packed with helpful…

These guides are packed with helpful information. Great for independent travellers.

Reply from Dolphinunion2025-12-03

Thanks so much for your awesome feedback! We’re really glad the guides are packed with helpful info and work well for independent travellers—that’s exactly what we aim for! Wishing you a fantastic time on your travels!

Xi'an and Datong

I came across Mr.Hansong in a Facebook group and reached out to him to help arrange two guides; one in Xi’an and another in Datong. As we were travelling in a group of six, I felt that the most convenient option was to hire a driver to bring us to all the attractions, along with an English-speaking tour guide during our stay in Xi’an. We truly appreciate his attentive service and his quick responses to all our questions. Every arrangement, from the hotel to the attractions and back, was smooth and well organised. We could not find any flaws in his service. His rates were the most affordable among all the quotes I received for a 7-seater car, which we are very grateful for.

Reply from Dolphinunion2025-11-29

Hey! Thank you so much for your kind review—it means the world to me that I could help arrange your Xi’an and Datong guides, plus the 7-seater car and English-speaking guide for your group of six. I’m thrilled every arrangement (from hotels to attractions) went smoothly, and that you found our service attentive, responsive, and affordable. Your support truly makes all the effort worthwhile. Wishing you amazing memories from your China trip, and feel free to reach out anytime you need help with future travels!

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