Domestika

Hi! Our goal is to make every step of the Domestika Plus free-trial clear and easy to manage. How the purchase works: - You can choose between the reduced price or the regular price. With the reduced price, the banner itself explains that a 30-day free trial will start, showing the exact price that will be charged if the trial isn’t cancelled. - Once you move to the checkout page, the subscription details appear again, clearly visible above the course being purchased, to ensure transparency. If you choose not to have the subscription, which is possible at that moment, you can remove it, and the course price will be updated to the regular rate. - Notifications are sent to the email associated with your Domestika account during your trial period and you can cancel before the trial period ends from Profile › Subscriptions. About the charge you received, it seems like the trial wasn’t cancelled before the estimated period, so the annual membership was billed automatically. Please note that you can find more information in our Help Center: https://domestika.co/CS-PlusRefund Regards, Domestika Team.

Hi! Our goal is to make every step of the Domestika Plus free-trial clear and easy to manage. How the purchase works: - You can choose between the reduced price or the regular price. With the reduced price, the banner itself explains that a 30-day free trial will start, showing the exact price that will be charged if the trial isn’t cancelled. - Once you move to the checkout page, the subscription details appear again, clearly visible above the course being purchased, to ensure transparency. If you choose not to have the subscription, which is possible at that moment, you can remove it, and the course price will be updated to the regular rate. - Notifications are sent to the email associated with your Domestika account during your trial period and you can cancel before the trial period ends from Profile › Subscriptions. About the charge you received, it seems like the trial wasn’t cancelled before the estimated period, so the annual membership was billed automatically. Please note that you can find more information in our Help Center: https://domestika.co/CS-PlusRefund Regards, Domestika Team.

Hi, Our team has reached out to you privately requesting more information about your case. We'd appreciate it if you could reply to us so we can assist you further Domestika Team.

Hi, We sent an email to the email address linked to your Domestika profile regarding the price changes for the Domestika Plus subscription, in accordance with our Terms of Use (https://www.domestika.org/en/terms). The subscription renewal price is also available at any time in your Domestika profile, where you can review it. Please note that the Plus subscription renews automatically unless it is canceled before the renewal date. The charge you are seeing is related to the renewal of the annual subscription you had previously activated. As stated in our Terms of Use, subscription charges are non-refundable. You can turn off the automatic renewal at any time by following these steps: https://domestika.co/CS-CancelPlusRenewal Once you do so, you will continue to enjoy all Plus benefits until the end of your current subscription period. Regards, Domestika Team

Hi! Our goal is to make every step of the Domestika Plus free-trial clear and easy to manage. How the purchase works: - You can choose between the reduced price or the regular price. With the reduced price, the banner itself explains that a 30-day free trial will start, showing the exact price that will be charged if the trial isn’t cancelled. - Once you move to the checkout page, the subscription details appear again, clearly visible above the course being purchased, to ensure transparency. If you choose not to have the subscription, which is possible at that moment, you can remove it, and the course price will be updated to the regular rate. - Notifications are sent to the email associated with your Domestika account during your trial period and you can cancel before the trial period ends from Profile › Subscriptions. About the charge you received, it seems like the trial wasn’t cancelled before the estimated period, so the annual membership was billed automatically. Please note that you can find more information in our Help Center: https://domestika.co/CS-PlusRefund Regards, Domestika Team.