Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.-4 time winner of IBA Customer Service Department of The Year awards-Customer Satisfaction Score (CSAT) 91% positive-BBB accredited with A+ rating and 4.9/5 customer review rating-4.9/5 Google review rating-4.5/5 TrustPilot review rating-4.7/5 live chat rating-95% service level & an average 20 minute email response times during business hours.Here at Dr. Dabber, we do not settle for anything but perfection!Shop Now
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Is Dr. Dabber legit?
Dr. Dabber (drdabber.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that support teams are very responsive and replacement items are shipped out remarkably quickly. Consumers also truly love the high-quality devices, highlighting their compact design, rich flavor delivery, multiple heating profiles, and overall reliable performance.
Some reviewers were not happy with the short battery life, noting that the units require frequent charging during daily use sessions. A few other people also felt that customer support was difficult to work with when trying to resolve technical issues or replace defective parts.
Auto-generated from all reviews of this business. For reference only.
I clean the banger after every use deep clean after every two or three pulling the glass out cleaning the bother heating chamber, which is now all kicked with crap I bought 2 quarts banger was gonna buy the sapphire but know that it will be ruined so very unhappy with this product I’m gonna go back to an email
I absolutely love the Dr. Dabber Ghost 2, I've had it for about a month now, and I can say it's an amazing product it honestly compete a lot with the puffco in my opinion. say it's an amazing product it honestly competes a lot with the puff go in my opinion. My boyfriend has a Puffco and I will say we both agree that the "Dr" is saving lives, even when it says its low on battery it hits so many timessss
Where to start. Not only my favorite head shop has every dr dabber product that I would need. But the customer service is amazing. They are the exact reason why I come back. I also work at a dispensary and tell my customers dr dabber has become the only company for a vaporizer for now on. I own the evo, ghost, and a switch 2. The switch go is next on the list. 10 out 10
I made the switch from puffco and I was blown away with the flavor profile on my rosin and how much it hits like a real rig. I love it and wouldn’t go back.
I am really a fan of these products. I first bought a boost evo. Then a second one because I like it so much. Then I purchased the ghost2. I absolutely love it for on the move or just hanging out around the house. And then, I ordered the switch2. Absolutely fantastic device. I will eventually buy the GO as well. I am a loyal Dr.Dabber customer. They have the best products and better prices than all of the other companies. Dr. Dabber is an amazing company. Thank you!
I honestly love the device itself, it dabs great and gives very smooth hits. I like that the temperature is configurable and is simple to use. The device feels heavy, but in a good way. It feels study and durable. The only issue I have with it is that the top area where the chamber is, gets uncomfortably hot after 1-2 dabs. It then needs time to cool down, which isn’t a problem with me. It’s the fact the thing gets hot. If I go dabbing with a few buddies of mine, the thing with be like blazingly hot and would need 30-45 minutes to cool off. And that’s usually after like 3-4 dabs. Other than that, it’s a nice device and it feels durable and sturdy. Honestly, I would’ve given it 3 and a half stars if it would’ve let me do so.
The customer service is amazing. Quick easy to work with and professional. The product is even better and delivers. I ordered the switch 2 and its replaced every device I use.
Outstanding customer service from start to finish. I switched from Puffco and Focus V when the Dr Dabber Switch Go came out and I won’t use any other brand now. Dr Dabber technology and customer service surpasses any other brand I’ve tried. Big thanks Team Dr Dabber, you now have another loyal customer for life.
I greatly appreciate this company Dr…had an issue and Dr Debra went above and beyond to replace my broken bubbler amazing service thank you again
I greatly appreciate this company Dr gabber is right on point had a little incident with my last breaking even though it's not covered under warranty you guys took care of it very satisfied Dr Cadbury user let's go