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Food, Beverages & Tobacco

Dr. Dabber

ClaimedCollecting reviews

202 reviews

4.6202 reviews
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About Dr. Dabber

Data updated
Website
drdabber.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
83% (15/18)
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[email protected]drdabber.com

About this business

Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.-4 time winner of IBA Customer Service Department of The Year awards-Customer Satisfaction Score (CSAT) 91% positive-BBB accredited with A+ rating and 4.9/5 customer review rating-4.9/5 Google review rating-4.5/5 TrustPilot review rating-4.7/5 live chat rating-95% service level & an average 20 minute email response times during business hours.Here at Dr. Dabber, we do not settle for anything but perfection!Shop Now

Written by the business, not verified by us.

Is Dr. Dabber legit?

Dr. Dabber (drdabber.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that support teams are very responsive and replacement items are shipped out remarkably quickly. Consumers also truly love the high-quality devices, highlighting their compact design, rich flavor delivery, multiple heating profiles, and overall reliable performance. Some reviewers were not happy with the short battery life, noting that the units require frequent charging during daily use sessions. A few other people also felt that customer support was difficult to work with when trying to resolve technical issues or replace defective parts.

Auto-generated from all reviews of this business. For reference only.

What people say

Calvin rimesUnited States · 2 reviews · Verified · Experienced 2026-05-23 ·

The best there was, the best there is and the best there ever will be.

They have an easy to navigate website. Check out is easy plus they offer a military discount for dudes like me which is a win. Whenever I’ve had an issue with anything I’ve ordered they were quick to respond and take care of it. That’s not even mentioning the high quality products that they make that work.

R
Robert WellsUnited States · 2 reviews · Experienced 2026-06-14 ·

Banned for asking cleaning questions

After asking about cleaning tips for the Switch 2 titanium chamber on Reddit, and emailing the company regarding the titanium chamber smelling of burnt metal and creating vapor WITHOUT an insert in.. they told me it’s impossible, and warranty doesn’t cover “vapor flavor”. They insist the seal is impossible to break and therefore it’s user error. They refuse to acknowledge that the device itself is smoking. After asking for help online they banned me from all their social media platforms, effectively cutting me off from all online help, promos and discounts. They are replacing the device, but claiming it’s not a warranty replacement, just a one time replacement. They are deleting what they perceive to be negative user experience. 3000+ dabs in, product worked great until it started tasting like burnt metal and I discovered the chamber was smoking without oil or insert. Days of cleaning and no solution. They said: “ Our warranty covers issues with the unit not functioning as intended. As long as the unit is heating up and producing vapor, it is working as intended. Flavor is not something that is covered under warranty.” Even though the titanium is smoking by itself. That apparently is “intended” this sounds extremely dangerous and potentially a health hazard FANTASTIC product for the first 6 months. Spent over $800 on aftermarket accessories for it. You can tell I love the Switch2, just not the reactions to honest user feedback / inquiries

Reply from Dr. Dabber 2026-06-22

Customer has been banned from socials for breaking our server rules and platform rules. Customer has threatened legal action multiple times and we are unable to respond moving forward.

m
matthew duvalUnited States · 1 review · Verified · Experienced 2026-05-18 ·

Syacmore hill ahesh

First off, I want to thank the entire Dr. Dabber team for the support you’ve shown over the years. I truly appreciate every device you’ve sent and the fact that you’ve supported what we’re building. That said, I’d be lying if I said I wasn’t a little disappointed. Over time I’ve received multiple Ghost devices, and while I’m grateful for every one of them, I recently reached out about the new device and was told no. At the same time, I see newer creators and influencers receiving the latest releases, which honestly leaves me feeling a bit overlooked. What makes it difficult is that the events I organize aren’t just personal projects. Most recently, our event raised nearly $5,000 for veterans. We’re actively bringing people together, supporting good causes, and introducing brands to passionate consumers in a genuine way. Because of that, I hoped there might be an opportunity to showcase some of Dr. Dabber’s newest innovations at our events. This isn’t coming from a place of anger or entitlement. I’m genuinely thankful for everything you’ve done. I just wanted to be honest about how it felt from my perspective. I believe we’re creating real impact in our community, and I hope that can be recognized alongside the reach that traditional influencers bring. Regardless, thank you again for your continued support, and I look forward to working together in the future.