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Dropshipman

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221 reviews

4.8221 reviews
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About Dropshipman

Data updated
Website
dropshipman.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
51 reviews
Replies to negative
100% (6/6)
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About this business

Dropshipman stands out as a comprehensive dropshipping platform tailored mainly for dropshippers at every level, from online startups to small and medium-sized enterprises. The platform streamlines various aspects of e-commerce operations, offering a plethora of features for product sourcing, order fulfillment, and branding.A unique selling point of Dropshipman is its commitment to expediting shipping times, positioning it as a superior alternative to conventional dropshipping methods. The platform’s seamless integration with popular e-commerce platforms such as Shopify, WooCommerce, and AliExpress enhances its usability, ensuring a smooth and efficient process for users.Dropshipman’s primary objective is to simplify the e-commerce journey, from product discovery and store integration to order fulfillment, all while ensuring the store owner remains hands-off with the physical product. Additionally, Dropshipman takes pride in offering bespoke packaging solutions, catering to the needs of direct-to-consumer brands and those aiming to build a strong brand identity.By choosing Dropshipman, users are opting for a reliable partner that facilitates a simplified, efficient, and trustworthy dropshipping experience, empowering them to scale their business and build a successful online presence.

Written by the business, not verified by us.

Is Dropshipman legit?

Dropshipman (dropshipman.com) has a 4.8 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

i love the solution giving me by cassie…

i love the solution giving me by cassie , thank you so much

Reply from Dropshipman2025-08-26

Hello N.J Chakma, Thank you so much for your review! We’re so glad to hear Cassie was able to provide you with the solution you needed. We’ll be sure to share your kind words with her. Feedback like yours motivates our whole team to keep doing our best! Best regards, Dropshipman Support Team

The agent name Ava

The agent name Ava, she is very supportive and helpful. She really help me out and clear all my quires without wasting the time. And provide all the information I need with transparency.

Reply from Dropshipman2025-08-22

Hello there, Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Ava was able to assist you efficiently and provide clear, transparent information. Your appreciation means a lot, and we’ll be sure to share your kind words with her. We’re always here whenever you need support! Best regards, Dropshipman Support Team

Amazing Chat experience.

The lady Cassie who helped me in the chat answered all my questions and took time to explain it to me. Incredible, amazing customer support. Thank you, Cassie!!!

Reply from Dropshipman2025-08-22

Hello there, Thank you so much for your kind words! 💙 We’re thrilled to hear that Cassie was able to provide you with clear and helpful support. We’ll be sure to share your feedback with her—it will make her day! If you ever need further assistance, we’re always here for you. Best regards, Dropshipman Support Team

The more easiest dropshipping…

The more easiest dropshipping application. Love that really.

Reply from Dropshipman2025-08-12

Hi Ibrahim C.DAN-INNA, Thank you so much for your kind words! We’re thrilled to hear that you find Dropshipman easy to use. Your support means the world to us, and we’re here to help you succeed every step of the way! 😊 Best regards, Joe | Dropshipman Support Team

Amazing Customer Service!!

Super helpful person on the chat today! She helped me immediately, was thorough, gave visual screenshots in real time of what I was working on, and then checked back in at the end. Fantastic!

Reply from Dropshipman2025-08-10

Hello there, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our support team. Providing thorough assistance, real-time guidance, and follow-up is exactly the level of service we aim to deliver. We truly appreciate your kind words and look forward to helping you again whenever you need us. Best regards, Dropshipman Support Team

Warning on AliExpress Import: Support Creates Confusion!!!

I'm writing this review after a confusing and frustrating experience with Dropshipman's customer support. I was considering subscribing to a paid plan, but a simple live chat left me with more questions than answers. First, I noticed a discrepancy in the app settings where an "Advanced Pricing" feature required a "Pro Plan," but the plan description only mentioned "Basic Pricing." The support agent, Joe, simply told me to "kindly disregard that feature for now" and that it would unlock anyway. This was the first red flag. The biggest issue, however, was their "sourcing" model. I asked a very simple question: "What happens after a customer orders a product I imported from AliExpress?" I was expecting a simple one-click fulfillment process, similar to other apps. Instead, the support agent gave me contradictory and confusing answers. He claimed that the AliExpress order wouldn't be fulfilled by AliExpress. Instead, it would "automatically undergo a sourcing process" to find a new supplier, which could take 1-5 days. This is a fundamental and critical difference from standard AliExpress dropshipping. It seems the app is designed to push you away from a simple AliExpress automation model and towards a more complex agent-based service. I also asked about the "Full Order Tracking" feature, which is only listed in the most expensive plan. His answer confirmed my suspicion: basic tracking is likely limited or manual in the cheaper plans. I almost subscribed without knowing these crucial details. My advice to anyone considering Dropshipman is to ask very specific questions about their fulfillment process and pricing before committing to a plan. It's very easy to book a plan, perhaps even for a whole year, and only later realize that the app doesn't work the way it is advertised on the website. The communication from support was unclear and the business model seems to be more complex than what is advertised.

Reply from Dropshipman2025-08-10

Hello Tayfun, Thank you for taking the time to share your detailed feedback. We truly regret that your recent experience with our support team left you feeling confused and frustrated, as this is never the standard we aim to provide. We apologize for the lack of clarity regarding the Advanced Pricing feature and the fulfillment process for products imported from AliExpress. Your comments highlight the need for us to communicate these details more clearly so that merchants can make fully informed decisions before subscribing to any plan. We are reviewing our app descriptions, feature explanations, and internal training to ensure our responses are consistent and accurate. One of our support team members has already reached out to you via email to help resolve the matter and make things right. Your feedback is invaluable in helping us improve both our service and our communication. If you’re open to it, we would appreciate the opportunity to connect directly to clarify any remaining questions and discuss how we might best support your business needs. Once again, we sincerely apologize for the confusion and thank you for giving us the chance to improve. Best regards, Dropshipman Support Team

replies are fast and easy and the…

replies are fast and easy and the extension is amazing

Reply from Dropshipman2025-08-01

Hello Km, Thank you so much for your kind words! We're glad to hear you’re enjoying the extension and found our replies fast and helpful. If you ever need anything else, we’re just a message away! Best regards, Dropshipman Support Team

I’m really impressed with the chat…

I’m really impressed with the chat support team! They responded quickly, were super friendly, and gave me exactly the help I needed. It’s rare to get such fast and helpful service – thank you!

Reply from Dropshipman2025-07-31

Hello Allfinity, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our chat support team. Providing quick, friendly, and helpful service is exactly what we aim for. Your feedback truly means a lot – thank you again! 😊 Best regards, Dropshipman Support Team

Very helpful and pleasant …

A lot of information given and links and also very clear. Polite and pleasant

Reply from Dropshipman2025-07-31

Hello Helen, Thank you for the wonderful feedback! We're happy to know you found the information helpful and clearly presented. It’s our pleasure to assist you in a polite and pleasant manner. Feel free to reach out anytime you need support! 😊 Best regards, Dropshipman Support Team

It is fantastic

Reply from Dropshipman2025-07-25

Hi Jihad, Thank you for taking the time to share your feedback. It seems that we may have fallen short of your expectations, and we sincerely apologize for any inconvenience caused. One of our team members has already reached out to you to discuss your concern further. If there’s anything else you’d like to share or clarify, please don’t hesitate to let us know — we’re here to help and improve. Best regards, Dropshipman Support Team

Prompt and useful responses

Prompt and useful responses. Able to solve my queries and concerns correctly and timely.

Reply from Dropshipman2025-07-15

Hi Neha Gujar, Thank you so much for your kind words! We're glad to know our support team was able to address your concerns promptly and effectively. Your satisfaction is our top priority, and we're always here whenever you need assistance. 😊 Best regards, Joe | Dropshipman Support Team

Thanks Robby for very valuable inputs…

Thanks Robby for very valuable inputs regarding shipping method, really have some struggles editing items one by one, now i will go back to smart pricing one click pricing list. Thank you and hope to chat with you again.

Reply from Dropshipman2025-07-15

Hi Arj Muñoz, Thank you so much for your kind feedback! We're really glad to hear that Robby was able to provide helpful insights and make things easier for you. We understand how time-consuming editing can be, and it's great to know that Smart Pricing is helping streamline your process. Don’t hesitate to reach out anytime — we’re always here to support you. Looking forward to chatting with you again soon! 😊 Best regards, Joe | Dropshipman Support Team

Cassie!

The lady helping me, Cassie, was so nice and genuinely helpful! I really liked her and it actually fixed my problem!

Reply from Dropshipman2025-07-06

Hi Danielle Flores, That’s so wonderful to hear! 😊 I'm really glad Cassie was able to help and that your issue is now resolved. I’ll be sure to pass along your kind words to her — she’ll be so happy to know she made a difference! If you need anything else, we’re always here for you. 💖✨ Best regards, Joe | Dropshipman Support Team

Quick & Professional

Quick, thorough, and professional. Handled my situation perfectly! I’m grateful!

Reply from Dropshipman2025-07-06

Hi Tamara's Life In General, Thank you so much for your kind words! 😊 We’re truly glad to hear that your situation was handled smoothly and to your satisfaction. Your appreciation means a lot to us, and we’re always here if you need anything else. 💬🙌 Best regards, Joe | Dropshipman Support Team

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