VERY Satisfied Customer!
Their follow-up and attention to detail are outstanding not to mention the band for my watch looks amazing. Thank you!
About Drwatchstrap
Data updated- Website
- drwatchstrap.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 138 reviews
- Replies to negative
- 86% (12/14)
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About this business
Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.
Written by the business, not verified by us.Is Drwatchstrap legit?
Drwatchstrap (drwatchstrap.com) has a 4.7 out of 5 rating on OK.one, based on 227 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom watch straps, noting that the highly dedicated staff ensures every single measurement matches individual customer preferences perfectly. Consumers consistently emphasize that the customer support team remains exceptionally attentive throughout the entire ordering process, providing thorough communication, helpful design options, and practical installation tools with every single delivery. Some reviewers were not happy with specific aspects, mentioning unexpected sizing discrepancies, leather materials starting to degrade prematurely, or being completely unable to physically view the item prior to completing the purchase.
Auto-generated from all reviews of this business. For reference only.What people say
Once again they surpassed my…
Once again they surpassed my expectations with a beautiful blue alligator strap for my Cartier watch. -Mike F.
One of the best client services I have…
One of the best client services I have ever encountered. They were very attentive, asking the right questions, helping me to make sure I choose the right watch band, especially since it was a gift, and not my watch. They sent pictures of the materials that were best suited to my description and request, making it really easy for me to go through the process. 100% recommend working with them. As for the final product, great quality work and materials. My friend was really happy when she received the leather band as a present for her vintage watch.
Excellent service
Excellent service. The team was very attentive to make sure that I had the correct measurements for the strap. It was of high quality and fit my watch perfectly. It also came with the tools to replace the watch strap. I'm pleased with the result and the process.
I am delighted that I found Drwatchstrap!
I am delighted that I found Drwatchstrap. Their professionalism and attention to detail is excellent. Having chosen the strap I wanted for my Cartier Santos Galbee, the team at Drwatchstrap communicated with me to ensure that every detail and measurement was correct before producing the strap. I highly recommend Drwatchstrap!
Hermes Cape Cod Band Great service and quality
Great service and quality ! This is my second watch band order
Ordered a custom strap for a vintage Cartier
Ordered a custom strap for a vintage Cartier watch and the overall experience was great, from the Team's responsiveness, communication and attention to detail, to the finished product. I will definitely order again and highly recommend Drwatchstrap!!!
F1 IWC Ingenieur Green Dial custom strap does not fit
I purchased a F1 IWC Ingenieur and needed a custom strap . I reached out to Dr Watchstrap and Teresa assured me they can make me a perfect custom strap . They charged me close to $280 dollars and 2 months later I received a strap that doesn't even fit my watch . I have tried to give them an opportunity to fix the issue and they're ignoring my situation and won't respond. It's been a week without any resolution .
Reply from Drwatchstrap2026-02-12
I apologize that the notch width of this watch band does not match the one we made for you. The IWC Ingenieur has many different models, which may explain the discrepancy. To resolve this, you can either send us your old watch band so we can create an exact duplicate, or we can issue a full refund. We sincerely apologize for the inconvenience. Alternatively, if you'd like us to remake the watch band based on the size you provided in the photos, we are happy to try again for you.
Outstanding quality and Customer service
I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and look. The customer service team was very detailed-oriented making sure that my strap would fit perfectly into my watch and expectations. Packaging is also great. I will be ordering more straps for sure!
They're good
Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little concerned about the quality of the leather and stitching but it turned out well, high quality and above expectations. Oh and they got the sizing right too, was custom to my specific watch model. Good communication. Very fast considering their location. Highly recommend. Would cost me a fortune to have a custom alligator leather strap made here in the US or the UK and it wouldn't look any different. Will definitely purchase again in the future. Many thanks
Hard to find straps.
My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were in constant communication showing me different colors and materials that I could choose from. I couldn't be happier with the final product. They even shipped a cleaning cloth, screwdriver, and extra spring bars. Top notch service.
Teresa was easy to work with
Teresa was easy to work with. Very detailed oriented to make sure the strap fit my Hermes watch.
For my wife’s Cartier
For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring every aspect. Very pleasant experience and fantastic product I’ll be a repeat customer
Impeccable quality with personalized…
Impeccable quality with personalized and hand holding care. I will be a customer for life.
Very good interaction and good service
Great quality
Great quality. Even way better than expected. Those guys deserve even more than 5 stars. Highly recommend
Customized strap
Customized strap fit excellent and quality felt comparable to the original.
GREAT SERVICE
GREAT SERVICE. THE STRAP FIT PERFECTLY TO MY CARTIER VENDOME WATCH
Second time to order from Drwatchstrap…
Second time to order from Drwatchstrap and I am very happy with my croc leather strap. They gave me leather options and even sent me photos of the materials. Highly recommemded.
I am very satisfied with everything.
I am very satisfied with everything. The strap looks exactly as I imagined, the workmanship is fine and it fits perfectly. If I ever need another custom-made strap, I look forward to contacting Drwatchstrap again.
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