Beautiful dresses, worth it!
Very fast service, amazing that it’s no more expensive for the custom sizes, which were perfect. Very pleased with the beautiful dresses, which were great quality and an amazing price.
About duntery.uk
Data updated- Website
- duntery.uk
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 85% (87/102)
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About this business
Duntery uk is an online retailer based on our own design team and exclusive factory. We mainly sell bridesmaid dresses & wedding gowns. Our design and production team for introducing new trendy patterns every season.On each product page, we feature customizable sizing options. We also offer unlimited customization. All you have to do is provide us with your bust, waist, and hip measurements so that we can tailor it to your specifications.Supported shipping countries: United Kingdom, United States, Mexico, Canada, Australia, New Zealand, France, Spain, Italy, Germany, Poland, Netherlands, Belgium, Greece, Sweden, Portugal, Austria, Denmark, Finland, Norway, Ireland, Iceland, Switzerland.Expedited Delivery Service Partner: TNT, DHL, FedEx, UPS, USPS.Delivery Time: Package delivered in 3-7 business days after shipped out if expedited shipping services are applied.
Written by the business, not verified by us.Is duntery.uk legit?
duntery.uk (duntery.uk) has a 3.3 out of 5 rating on OK.one, based on 253 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 39% give 1 star; The business has replied to 85% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Great dress! Going back to buy more!
Gorgeous dress! Arrived quickly. The material is good quality, well made, great colour (we went with rust), good fit and very flattering. I will be going back to order more dresses! I wish I hadn’t debated it so much before ordering! Would definitely use the company again
Fast service and really lovely dresses
Fast service and really lovely dresses, ordered both my wedding dress and bridesmaids dress from here and super happy with both!
Great place to find a good quality bridesmaids dresses
I got support from the team when I needed it. I got 3 dresses from the website and 5 ties to match for the groomsmen. It was very good and the bridesmaids were very comfortable. The colour options were great and I also loved my second dress to switch to. The price is reasonable, I recommend doing the costume fit
Never got my refund...
Ordered a bridesmaid dress according to the measurements on their site. This dress arrived but was too big so I emailed to ask re returning and had to jump through hoops explaining why it didn't fit and send pictures of evidence of this. Finally was given a return address but this was in china so had to pay £25 to ship it. It has never arrived so I have not received my refund. Very poor system for an online shopping experience and poor customer service - do not use!!
Reply from duntery.uk2023-08-24
Thank you very much for your support of our website. We're sorry that brought a bad shopping experience. Under normal circumstances, our customer service will contact you once they get the returns. If they do not contact you but you have returned the dress for many days, maybe there is anything wrong in transit. You could contact our customer service by sending emails to [email protected]. Please send the tracking number of the returns. They will help you check it. Please do not worry.
Great quality
These dresses are beautiful quality and true to size My girls love them
Amazing service and superior quality dresses.
I had researched which sites to use for bridesmaid dresses and I chose Duntery based on the reviews for the company. I was still a little wary but went ahead and ordered three bridesmaid dresses, 2 custom size and one standard size. I really am so over the moon with the service from this company but also the quality of the dresses. I requested a really quick delivery time, understanding that I needed the quick delivery time due to ordering late in the day, I dealt with Maya via e-mail and I could not have asked for better service, the dresses even arrived earlier than requested!!! We are all so amazed with the fit and the quality of the material of the dresses, they really are beautiful. I will post photographs of the dresses once the wedding has taken place. I would, without a shadow of a doubt, recommend Duntery to anyone looking for dresses for a special occasion. Thank you to Maya for the service and thank you to Duntery for the dresses.
Ordered 2 standard fit bridesmaid…
Ordered 2 standard fit bridesmaid dresses in different sizes to try. Quality was good but length too long. Colour slightly off from picture. After paying £13.99 for delivery, had to then pay £30 for return. Bearing in mind you only get 80%refund. Constantly tracking my order. It sat in Chinese customs for 10 weeks. During this time emailing back and forth with Duntery asking what they can do to help. Eventually the outcome was that "it may be because of a custom fee of £36 had to be paid for release of dresses" though there was no proof of this. I was asked to accept a refund minus this customs fee which I ended up doing because it had gone on so long. I posted dresses on 5 Apr 23 and just had my refund (basically half of what I paid) 4 July 23. Absolute disgrace of a company. In their emails before returning they try to put you off doing it. Most international companies I have offer free post service. Not Duntery!! Avoid this company!!!!
Reply from duntery.uk2023-08-24
Thank you very much for your support of our website. We're sorry that brought a bad shopping experience. Our dresses are made to order even if the standard size and our dresses come at quite reasonable prices, with the global financial environment becoming worse every day, all production costs and shipping costs are increasing significantly, so that is why we only offer an 80% refund for no quality issue dress and it is the best we can do for this moment. And about the customs fee, we are so sorry again, the fee is charged by the national customs department, not us. Hope you can understand.
Abysmal Customer Service
Bought a dress, the size was incorrect, they all but told me to do one and buy another. No help, no assistance, just told to go away. What a TERRIBLE customer experience for online shopping. I expect that from a store where you can try on something in advance, but for an item as fickle as women's clothing this is ABYSMAL. AVOID.
Reply from duntery.uk2023-08-24
Thank you very much for your support of our website. We're sorry that brought a bad shopping experience. We checked our emails and order system by your name but did not find your order. Would you like to tell me your order number? Or you could send an email to [email protected]. Our after-sale customer service will help you solve this problem as soon as get your email.
Got a dress earlier than expected
Got a dress earlier than expected, custom made and fits like a glove. Beautiful material and made well.
The dress was high quality and was very…
The dress was high quality and was very well made. The order came on time and I got a lot of compliments
Ordered dresses for my bridesmaids and…
Ordered dresses for my bridesmaids and they are beautiful. Better than what I expected
Great Value for money
Quality of dresses are fabulous value for money. Only downside is no full refund on return so make sure you are positive on colour, size and design
Wonderful dress
The dress is made when bought. The dress is identical to the photo and it's well made
Amazing
Nice beautiful dress , definitely 5 out of 5 stars
Nice dress and nice colore
Nice dress and nice colore! Perfect size! Adorabile ❣️
Fantastic service!!!!
Really good service! I live in UK and I'm going to be a bridesmaid to a wedding in Italy and Duntery made possible have matchy dresses with the bridesmaids living in Italy without having to meet. The service was fast and accurate. I had my dress tailored and arrived perfect! Great fabric!
perfect products
Products are very good. Perfect and robust fabrics. They answer very quickly to emails and are very kind. In addition, in my dress the corset is sewn perfectly and is stiff.
Way exceeded my expectations
I ordered a dress for my daughter prom night. We requested for the dress to be a bespoke length. This was a simple message exchange after placing the order. When the dress came it was perfect. I was overwhelmed on the quality and I had paid under £100 for the dress. It was absolutely beautiful. Perfect fit, well made. If I ever need a dress for a future event I would certainly use Duntery. There is a huge range of styles and colours to choose from. I can’t recommend enough. My daughter was so pleased her friend then ordered her dress from the same site and was very pleased with it. Highly recommended. Thank you Jane
Amazing quality dress
Amazing quality dress. Size is accurate. Very helpful, friendly staff, assisted me with a query. Fast turnaround also. Delighted with the results.
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