I love the dress
The dress was fantastic, thank you. It was an amazing fit and I got so many compliments on it. I will definitely recommend this company🖤
About duntery.uk
Data updated- Website
- duntery.uk
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 85% (87/102)
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About this business
Duntery uk is an online retailer based on our own design team and exclusive factory. We mainly sell bridesmaid dresses & wedding gowns. Our design and production team for introducing new trendy patterns every season.On each product page, we feature customizable sizing options. We also offer unlimited customization. All you have to do is provide us with your bust, waist, and hip measurements so that we can tailor it to your specifications.Supported shipping countries: United Kingdom, United States, Mexico, Canada, Australia, New Zealand, France, Spain, Italy, Germany, Poland, Netherlands, Belgium, Greece, Sweden, Portugal, Austria, Denmark, Finland, Norway, Ireland, Iceland, Switzerland.Expedited Delivery Service Partner: TNT, DHL, FedEx, UPS, USPS.Delivery Time: Package delivered in 3-7 business days after shipped out if expedited shipping services are applied.
Written by the business, not verified by us.Is duntery.uk legit?
duntery.uk (duntery.uk) has a 3.3 out of 5 rating on OK.one, based on 253 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 39% give 1 star; The business has replied to 85% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
My daughter looks really beautiful in…
My daughter looks really beautiful in the dress I purchased. Fabulous company and would highly recommend
Stay away from this website!
I think people should know prior purchasing from this website. I have ordered a prom dress for my daughter, the dress doesn't match the photo on their website, when tried to return them, this is their response to my email: Hi Zuzana, Thank you for your email, we are so sorry you want to return it. According to our return policy, if you want to return the dress, the returned shipping fee is paid by you, which will depend on your local courier company. Furthermore, the shipping fee of this order needs to be deducted because it was paid to the courier company when the order was sent to you. Then we will give you an 80% refund of the rest, which is £60.04 Please notice we still charge the shipping fee and rush fee(if there is one) under this circumstance even if your order is free shipping order. According to the feedback of our customers, the shipping back fee is so high. Usually, more than £25-£30 for one dress. In case to ensure the interest of the customers, and reduce the loss, if you want to keep it, we also come up with a 20% compensation policy, which is£15.01.You could take this fee to get altered or buy a new dress. if you want to buy a new dress, we could apply for a discount for you. Could you accept it? Do you want to return or keep it?
Reply from duntery.uk2024-06-22
Thank you very much for your support of our website. We're sorry that brought a bad shopping experience. Our dresses are made to order even if the standard size and our dresses come at quite reasonable prices, with the global financial environment becoming worse every day, all production costs and shipping costs are increasing significantly, so that is why we only offer an 80% refund for no quality issue dress and it is the best we can do for this moment. Of course, to reduce your loss, we also came up with a compensation policy. If you want to return or other help, please contact our customer service for assistance.
Misleading information
Terrible company, total scam artists. Website leads you to believe they are UK based, delivery took over 4 weeks and if you need to return they provide every reason under the sun not to, including providing an address in China. Getting my credit card company involved now as it’s just a nightmare trying to deal with them. DO NOT BUY!
Reply from duntery.uk2024-06-22
Thank you very much for your support of our website. We are very sorry for the bad shopping experience. We checked our email records and order records but did not find your order. Would you like to tell me your order number? If you need any help, please contact our after-sales customer service [email protected] to ask for help.
The bridesmaids dresses were stunning…
The bridesmaids dresses were stunning and they arrived in good time! Maya was very helpful and answered all my enquiries within 24 hours. I will be recommending Duntery to all my friends.
Above and beyond
Above and beyond. Excellent communication and so very helpful..my dress is stunning and has had sooo many compliments. Ty so so much.
Beautiful bridesmaid dresses
The dresses came really quickly and were even nicer in person than I expected. Beautiful colour and beautiful quality. I would definitely recommend Duntery to anyone looking for bridesmaid dresses.
Thank you
I would definitely recommend Duntery for Mother of the Bride outfits. The quality goes way above what you pay for the outfit. I had mine made to measure and it fits beautifully. I’m absolutely over the moon with it. Thank you so much
The dress is amazing
The dress is amazing! First time I could wear a dress with No bra needed 😍 which is awesome. Quality is 10/10. Only I could tell it's very long I need to cut it. But anyway it's Worth the money.
Great quality dress
Great quality dress, perfect fit, and arrived so fast
Great quality item
Great quality item, I did the custom size option and came perfectly fitted as I wanted. Looking at other sites and also physical shops the quality and price of these dresses are far superior! Thank you
I was really dubious having read some…
I was really dubious having read some reviews. I ordered a swatch for the colour and love it, I then ordered 2 dresses which are perfect! Thank you so much ⭐️ ⭐️⭐️⭐️⭐️
Debs dress
Great communication and response time to my emails .Rush order and Fast delivery. Great quality dress looked exactly like online. Would definitely recommend and would order again in the future
These bridesmaid dresses were a perfect…
These bridesmaid dresses were a perfect choice. They looked stunning, fitting beautifully on every body shape. Not only were they aesthetically pleasing, but also incredibly comfortable, ensuring a relaxed celebration for all. The fast shipping added to the overall satisfaction.
So excited to wear it for my brother's…
So excited to wear it for my brother's big day! This is the first time I've ordered a gown like this online and it fits PERFECTLY! GORGEOUS! The dress quality was also great! I will 100% recommend it!
This dress looks nice
This dress looks nice, and is pretty good quality, especially for the price. The customer service team was extremely accommodating, and they helped me find the best size.
I wore this dress for my best friend’s…
I wore this dress for my best friend’s wedding. It was so beautiful and so comfortable. I truly did not want to take it off! I would 100% wear this style again!
Absolutely terrible
Absolutely terrible. 2 of us bridesmaids had to buy another dress because there sizing was so wrong - emailed the company and was told we’d measured wrong. My dress broke in 3 places before walking down the aisle , I emailed the company again, and was offered a £18 refund? £200 on 2 dresses and they offered £18. They also gave a list of excuses as to why the dresses would have been ‘broken’. Asked for the managers email was completely ignored. Got offered £28 refund - again for 2 dresses which they made wrong but passed the blame onto myself - it’s an absolute shambles of a company.
Reply from duntery.uk2024-06-22
Thank you very much for your support of our website. We're sorry that brought a bad shopping experience. We notice that you bought a custom size, because the size is just made for you, so cannot accept to be returned. We found that we have given you a refund as compensation after getting your permission. If you do have any problem, please contact our customer service. Have a wonderful time!
Perfect pink dresses!
I was dubious about ordering, due to some low reviews. I didn't need to worry as the dresses are beautiful! The colour is perfect to the swatch (which they sent immediately) and the dress is very well made. Thank you!
Sizing very wrong
Despite very careful and repeated measurements according to the diagram on your website, 3 of the 5 dresses I ordered cannot even be zipped up they are so tight. Given the reviews on here I don't fancy my chances of a refund. Terrible.
Reply from duntery.uk2024-06-22
Thank you for your email. We are very sorry for the bad shopping experience. We checked our email records and order records but did not find your order. Would you like to tell me your order number? If want to return or there is a problem with your dresses, please contact our after-sales customer service [email protected] to ask for help.
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