good help
good help. thank you.
About EaseUS
Data updated- Website
- easeus.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 321 reviews
- Replies to negative
- 93% (273/294)
Do you own EaseUS? Claim this profile for free and start replying to reviews.
About this business
A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.Is EaseUS legit?
EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent customer service
Excellent customer service. Izzi was extremely helpful and resolved my issue quickly and efficiently. I really appreciate her kindness, professionalism, and the excellent support provided. Thank you, Izzi! Highly recommended.
Jennifer was very helpful and patient.
Greatest Support
I recently had the pleasure of working with Jesse, and I cannot express enough how grateful I am for his incredible assistance. He performed what can only be described as a miracle by successfully recovering my drive C to its state from September 12th. This was a daunting task, and I was worried about losing important files and data. Jesse approached the situation with professionalism and expertise, guiding me through the process and ensuring that everything was restored seamlessly. His dedication and problem-solving skills made a significant difference, and I truly appreciate his hard work. Thank you, Jesse, for going above and beyond! Your help has been invaluable, and I highly recommend your services to anyone in need of data recovery.
Superb customer service
Superb customer service! I had an urgent issue after my computer suddenly crashed and I needed help resetting my EaseUS license. The support team responded quickly, understood my situation immediately, and helped resolve the issue without any unnecessary hassle. The whole process was smooth, fast, and professional. Really impressed with the level of support, especially when I was already stressed dealing with a failed computer. Thank you so much for the excellent service — truly 5-star support!
Excellent service, 100%
Excellent service; the issue was resolved very quickly. Great customer care—I will definitely buy from them again. A very professional company.
my licence dont work after a recovery…
my licence dont work after a recovery and alex resole my problem in 2 min great services, great program partition master pro
really good
really good, and fast
Ewan was great and helpful
Ewan was great and helpful. Easeus has been a powerful tool for me.
rearmed my key within seconds
rearmed my key within seconds. good service
I recently used EaseUS Data Recovery…
I recently used EaseUS Data Recovery Wizard to recover some important files that had been accidentally deleted and formatted from my storage card. The software was easy to install and the scanning process was quite simple to understand. I was able to scan the storage device and see the files that could potentially be recovered. The interface is clean and user-friendly, which makes it easier even for someone who is not very technical. The scanning process took some time because there was a large amount of data, but the software provided useful results. Overall, my experience with EaseUS was positive and I found it helpful for checking and recovering lost data. I would recommend trying it if you need a convenient data recovery solution.
Best Customer Service i've ever experienced
I had a problem regarding an old license of a product, the customer service solved the issue in under 10 seconds. I frankly think it's amazing
knowledgeable
They new exactly what to do, Was knowledgeable on how to do it.
Easy and Reliable File Recovery
EaseUS Data Recovery Wizard is a user-friendly data recovery application designed for recovering deleted, formatted, or accidentally lost files. Its clean interface makes the recovery process straightforward, even for beginners. The software supports various file types and storage devices, including hard drives, USB drives, and memory cards. The free version allows users to recover a limited amount of data, while paid plans provide more extensive recovery features. Scanning can take time, especially on larger drives, but the results are generally easy to browse and filter. Overall, EaseUS offers a convenient recovery solution with useful features, though advanced users may prefer more specialized alternatives.
I would highly recommend using EaseUS…
I would highly recommend using EaseUS when in a bind & needing to recover deleted files, as I was. Not only is the application extremely easy to download & install, but it recovered thousands of deleted files in under 5 minutes. Then, selecting the files I wanted to cover was super easy & was just as quick. In all this process did not take more than 10 minutes of my time, despite my panic! you can also be assured that if you ever ran into an issue while navigating recovering your deleted files, their customer service is great, helpful, not AI, & quick! so you can be assured that you will get the service you need.
EaseUS software helped me a lot
EaseUS software helped me a lot. I was able to recover files that had taken me a very long time to create. I was desperate when my USB flash drive was no longer recognized, but thanks to EaseUS, I was able to recover all of my files. It was wonderful. My mood completely changed from sadness and frustration to happiness and relief. I am very grateful to EaseUS for their kind and helpful customer service and for understanding how worried people can feel when they have worked so hard and suddenly lose their files. Thank you very much, EaseUS. I truly appreciate your support.
I purchased EaseUS Data Recovery...
I purchased EaseUS Data Recovery, but the serial number given didn't work. It turned out that I had bought the Windows version by mistake. I emailed support, they replied asking for the invoice number, which I sent immediately, within 3 minutes of their email. Then I waited. And waited. 14 hours later I tried live chat. Webber sorted my problem out immediately.
Izzy is the best
Izzy is the best! Helped me correct an issue very quickly.
Quinn was a perfect help.
thanks izzy
People also looked at
EaseUS5.0
VoiceWave
Wondershare Recoverit3.3
Voicemod
Dubbing AI2.4
Tenorshare
Diskdrill.com
MiniTool Software Ltd.