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Food, Beverages & Tobacco

EatStreet

101 reviews

1.7101 reviews
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About EatStreet

Data updated
Website
eatstreet.com
Category
Food, Beverages & Tobacco
Location
United States · Madison, WI
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
74% (61/82)
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Is EatStreet legit?

EatStreet (eatstreet.com) has a 1.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Julie · 4 reviews · Verified ·

Eatstreet vs door dash

We use eat street over door dash for a reason. Food is always still warm and on time. Communication kept through out the entire delivery process.

Reply from EatStreet2022-05-10

Hey There! Thanks for the great review! Happy ordering!

C
Carole Daley · 2 reviews · Verified ·

Always quick

Always quick, polite and I appreciate the tracking information provided. Always know where they are at.

Reply from EatStreet2022-05-10

Hey There! Thanks for the great review! Happy ordering!

J
Jason · 1 review · Verified ·

Everything went smoothly

Reply from EatStreet2022-05-03

Hey There! Thanks for the great review! Happy ordering!

L
Laura · 1 review · Verified ·

Eat Street more convenient only…

Eat Street more convenient only drawback is even with free delivery still 3.00 fees charged so makes ordering out more expensive plus tipping. I enjoy eating in or just paying for food/tipping not a 3.00 fee.

Reply from EatStreet2022-05-03

Hey There! Thanks for the feedback! Happy ordering!

T
Tek · 1 review · Verified ·

While in Memphis EatStreet did an…

While in Memphis EatStreet did an excellent job of obtaining and delivering our food. The website was easy to use, and the service was efficient and effective.

Reply from EatStreet2022-05-03

Hey There! Thanks for the great review! Happy ordering!

B
Bryan · 1 review · Verified ·

Very good service

Very good service, on time, correct order.

Reply from EatStreet2022-05-03

Hey There! Thanks for the great review! Happy ordering!

D
Durga · 2 reviews · Verified ·

Overall excellent

Reply from EatStreet2022-05-03

Hey There! Thanks for the great review! Happy ordering!

H
Hailee Rewerts · 1 review ·

Very unprofessional

I placed my order at 2:44 p.m and had an estimated delivery time of 34 minutes. I then received a notification that my food was out for delivery at 3:22 p.m. My driver did not have his location turned on, no contact information was provided and my food arrived over an hour after it had been marked out for delivery and two whole hours after being order. The food arrived beyond cold. There is no live customer support chat or phone number. Overall terrible experience and will not be ordering through EatStreet every again.

Reply from EatStreet2022-04-26

Hi There! We're sorry to hear about the experience you had and appreciate the feedback. If you haven't already, please contact us at [email protected] so our Support team can take a look into this. Thanks!

T
Tom · 1 review ·

Not delivered

Not delivered. Total SCAM! Restaurant told that someone gave my name and my phone number down the building to get my order. I don’t live here, then it’s impossible. 1 hour on the phone. Finally EatStreet refuses to refund me without the restaurant’s agreement. 0 customer service! Had been scammed of $70, thanks!

Reply from EatStreet2022-04-26

Hi There! We're sorry to hear about the experience you had and appreciate the feedback. If you haven't already, please contact us at [email protected] so our Support team can take a look into this. Thanks!

L
Leia · 1 review · Verified ·

Great experience all around - order, delivery, food

Meat on the Street did NOT disappoint! The MOTS order platform was easy to use as I got orders together for a group attending a work retreat. MOTS delivered our food on time and made sure it got to us, not just left at the doorstep like some restaurants do. And most importantly, the food was delicious! I would recommend Meat on the Street to anyone ordering food for themselves or a group.

Reply from EatStreet2022-04-26

Hey There! Thanks for the great review! Happy ordering!

M
Marilee · 1 review · Verified ·

I ordered Chinese from China wok

I ordered Chinese from China wok. I got a message it would be 20 minutes later than originally estimated. Then the food came on time and I was notified of that. Really good service. Food was still hot.

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

L
Lacrisha · 1 review · Verified ·

I Enjoy EatStreet

I have always had great drivers that delivered my food. My only criticism would be that you can't see real time on a map when driver is driving to the restaurant and on their way to your home, just the time when your ordered and is on it's way like another delivery company.

Reply from EatStreet2022-04-21

Hi There! Thanks for the review and appreciate the feedback. If you haven't already, please contact us at [email protected] so our Support team can take a look into this. Thanks!

K
Karen · 2 reviews · Verified ·

was very please with service

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

G
Gary · 2 reviews · Verified ·

Have never been disappointed

Have never been disappointed, quite the opposite, delivery service is awesome!

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

S
Steve · 3 reviews · Verified ·

Feeling a little blue...

I was feeling a little blue and needed a quick pick-me-up. I ordered via Eat Street from my favorite restaurant. The food was delivered quickly and without error. Thanks for the great service... no longer feeling blue!

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

L
Linda S Tryczak · 2 reviews · Verified ·

We always have great service

We always have great service. The website not always updated to restaurants that are closed on not taking online orders.

Reply from EatStreet2022-04-21

Hi There! Thank you for the review and appreciate the feedback. If you haven't already, please contact us at [email protected] so our Support team can take a look into this. Thanks!

J
Jennifer · 1 review · Verified ·

Better than Uber eats!

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

D
Debbie · 1 review · Verified ·

I ordered food

I ordered food. Then on another occasion I went to the restaurant myself to pick up an order. I was surprised to see the difference in the prices on their menu vs the price I paid through eatstreet. I understand about the need to collect fees to run a business, but didn't like finding out after the fact that I was paying more, plus delivery charge and tip.

Reply from EatStreet2022-04-21

Hi There! Thank you for the review and appreciate the feedback. If you haven't already, please contact us at [email protected] so our Support team can take a look into this. Thanks!

L
Lissa Cross-McNier · 3 reviews · Verified ·

Our order delivered right on time from…

Our order delivered right on time from El Jimador. Excellent delivery person. Kind and cheerful. No complaints!

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!

E
Ernie · 1 review · Verified ·

Very happy with Eatstreet

Very happy with Eatstreet. Delivery was on time as promised

Reply from EatStreet2022-04-21

Hey There! Thanks for the great review! Happy ordering!