EcommOps is a China-based fulfillment center that helps businesses scale their existing infrastructure in the most cost-effective ways. By reducing overall risk and increasing flexibility over time, we aim to become your all-inclusive logistics solution across your entire supply chain.Our international team with years of experience in direct-from-China fulfillment creates catered, efficient solutions for our clients. We ship to more than 30 countries around the world, and EcommOps has a proven track record of helping businesses scale while managing (or even reducing) operating costs.
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Is EcommOps legit?
EcommOps (ecommops.com) has a 5.0 out of 5 rating on OK.one, based on 29 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-10-24.
I've worked with Ecommops for 2 years. Their professionalism, strong organization, and reliable systems stood out to me. Thank you for everything.
Reply from EcommOps2025-08-06
Hi José!
Thank you so much for your kind words! It’s been a real pleasure working with you these past 2 years. We truly appreciate your trust in our team and are so glad to hear that our systems and organization stood out. Looking forward to continuing to support you and growing together!
Best,
The EcommOps Team
The best 3PL for direct from China fulfillment. I've been working with Ecommops for almost 3 years and the service is top notch. Communication is clear, everything gets processed in a timely manner and overall the service makes my job easier in many ways. The team goes above and beyond to help with everything. If you are looking for a reliable fulfillment and sourcing partner this is it. Highly recommended!
Reply from EcommOps2025-02-28
Hey Miika!
This is an amazing review! It brings us so much joy to know that you feel that way about our services. It’s been an amazing journey so far.
Your support and kind words inspire us to continue delivering top-notch fulfillment services, and we look forward to working with you for a long time!
Thank you again for choosing us as your fulfillment partner.
Best,
The EcommOps Team
I’ve known Dayu for a few years now and we've finally decided to partner with Ecommops this year, and couldn’t be more impressed.
Working with EO has far exceeded my expectations. Their expertise, professionalism, and guidance in China fulfillment have been very valuable to our brand’s growth. The team genuinely cares about your success and goes above and beyond to help you scale.
If you ever get the chance to visit the warehouse in Shenzhen, don’t miss it.
Reply from EcommOps2024-12-23
Hi, Tobias!
This review made the whole team smile. We’re very grateful to know you and your brand, but we’re even more grateful to reaffirm your decision to work with us.
We’ll continue working hard to keep meeting your expectations in operations management.
Cheers to you and your business for more years working together!
Best,
The EcommOps Team
Ecom Ops is a great 3PL with very competitive shipping rates from China. I have been working with them for close to 5 years and there level of support is top notch. They are very responsive in chat, and always get orders out in time. Highly recommend Ecom Ops for anyone looking for a 3PL in China.
Reply from EcommOps2024-10-23
Hey Josh!
This is an amazing review! It brings us so much joy to know that you feel that way about our services.
We especially appreciate your feedback on our support. This is something we are very proud of, and we were glad to see you notice our dedication.
It’s been an amazing journey so far and we look forward to many more years of working together.
Best,
The EcommOps Team
We had ana amazing 3 years relationship and the only reason we are not working together anymore is because we have stopped that business. Overall, ana amazing experience, profesionalism and the best communication compared with any other Asian suppliers or agents I have ever worked with.
Reply from EcommOps2024-10-23
Hey!
Those are really nice words! We're so glad to hear that you enjoyed working with us. Serving you through your business journey was a real pleasure. It's always our goal to provide the best fulfillment service possible.
Thank you so much for taking the time to write this wonderful review.
Best,
The EcommOps Team
We had an amazing 5 years relationship with you and couldn't have asked for a better fulfillment team. Even in hard times, and high volumes, they always managed to do great things. We went through a lot of interesting times, especially during Covid, and the e-commerce boom that came after.
Reply from EcommOps2024-08-09
Hi, Batcu!
This review truly made the whole team smile. We’re very grateful to know you and your brand, but we’re even more grateful to be able to help you succeed and grow on this journey.
We’ll continue working hard to keep meeting your expectations in operations management.
Cheers to you and your business for more years working together!
Best,
The EcommOps Team
ECOMMOPS has provided an outstanding experience, easily the best among the 3PL providers I’ve collaborated with. Their team is exceptionally responsive and efficient, ensuring all tasks are completed promptly. Order fulfillment is consistently accurate and timely, with deliveries reaching customers within the promised timeframe. We have experienced zero issues with lost parcels or unexpected charges. Furthermore, their extensive network and strong relationships with Chinese suppliers have significantly streamlined our communication processes. ECOMMOPS demonstrates genuine care and commitment to their clients, going above and beyond to support them in achieving their goals. I highly recommend their services without reservation.
Reply from EcommOps2024-06-07
Hi Jack!
Thank you so much for your kind words and 5-star rating! This review made the whole team smile.
We’re thrilled to hear that you are having a great experience with us. We are always working hard to provide our customers with the best possible service.
We especially appreciate your feedback on our commitment to our clients. This is something we are very proud of, and we were glad to see you noticed it.
Sincerely,
The EcommOps Team
eCommops has been great for us, we've been working together since mid 2023 and they've been extremely accomodating with our custom set up of parts and master & child SKUs for a reasonable price. I can highly recommend!
Reply from EcommOps2024-06-07
Hello there!
This is an amazing review! It brings us so much joy to know that you feel that way about our services. It’s been an amazing journey so far and we look forward to many more years of working together.
Best,
The EcommOps Team
Been working with EO for just under a year now and has been a great experience. Aside from great fulfilment their communication is also 10/10.
Reply from EcommOps2024-05-23
Hi Gordon!
We're so glad to hear that you are enjoying working with us. Serving you through your business journey has been a real pleasure.
We look forward to working with you for a long time! Thank you again for choosing us as your fulfillment partner.
Best,
The EcommOps Team
Been working with Ecommops for over 3 years now and must say they have helped me massively for my stores. From sourcing products at a competitive rate, custom packaging and shipping out orders they have been super reliable. Not to mention you have easy access to the team via Skype chat and any concerns are handled fast.They really care about your business as if it’s were their own. Highly recommend working with Ecommops!
Reply from EcommOps2024-05-23
Hey Ray!
Those are really nice words! We’re very grateful to know you and your brand, but we’re even more grateful to be able to help you succeed and scale. It’s been an amazing journey so far.
Cheers to you and your business for more years working together!
Best,
The EcommOps Team
We love working with EcommOps - the account team around Gloria and PC is really great! Fast communication, great quality service and smooth fixes whenever somethings come up. A real business partner for us!
Reply from EcommOps2024-05-07
Hi, Judith!
Thank you so much for your kind words and 5-star rating! This review made the whole team smile. It’s been an amazing journey so far and we look forward to many more years of working together.
Best,
The EcommOps Team
EcommOps has been a fantastic solution for our international orders. We were looking for a solution to ship our non-US orders since shipping them from the US was super expensive. We can ship our products in 2 days from our factory in China and get them ready to ship to the UK, Australia, and Canada as quickly as possible.
Service has been great. Customer service is also good. Thanks
Reply from EcommOps2024-04-30
Hello, Marcos!
This is an amazing review! It brings us so much joy to know you feel this way about our services and that the hybrid model works nicely for your brand.
We’ll continue working hard to keep meeting your expectations in operations management.
Best,
The EcommOps Team
EcomOpps has been a reliable fulfillment partner for us so far.
Before working with them, we faced multiple supply chain issues. Communication was always an issue; custom packaging would be printed incorrectly, and processing times were 3+ days.
EcommOps has made a world of difference for us. Any questions get answered, usually in 30 minutes or less. Difficult situations get handled professionally, and I can trust that whatever we have agreed upon will be executed.
I can happily recommend EcommOps to anyone looking to utilize China fulfillment in a professional and customer-friendly way.
Reply from EcommOps2024-04-23
Hi, Rene!
This review made the whole team smile. We’re very grateful to know you and your brand, but we’re even more grateful to be able to help you succeed and scale to amazing numbers.
We’ll continue working hard to keep meeting your expectations in operations management.
Cheers to you and your business!
Best,
The EcommOps Team
Working with EcommOps has been nothing short of exceptional.
The team is super responsive, dedicated and provide unwavering support. Just recently I've met with Simon face-to-face to go over our needs and future plans to make the collaboration even better!
We couldn't be happier with the service they provide and would highly recommend them to any business looking for a reliable and trustworthy logistics partner.
Reply from EcommOps2024-04-23
Hi Quinten!
Thank you so much for your kind words and 5-star rating! We’re so grateful for your feedback.
We are always working hard to provide our clients with the best possible service.
We especially appreciate your feedback on our dedicated support. This is something we are very proud of. Give value to our clients it's something we've been focusing on for the past few months.
Sincerely,
The EcommOps Team
I've been working with EcommOps for over a month now. They have faster delivery times than my previous warehouse. The pick fees and storage fees are also very reasonable. Good communication and fast response time as well. They actually care about the growth of my business and I'm very excited to partner up with EcommOps. I'm glad that I have made the right choice of switching 3PL to EcommOps.
Reply from EcommOps2024-03-06
Hey Hester!
Those are really nice words! We're so glad to hear that you are enjoying working with us. Serving you through your business journey has been a real pleasure. It's always our goal to provide the best fulfillment service possible.
Thank you so much for taking the time to write this wonderful review.
Best,
The EcommOps Team
My experience so far with ecommops has been nothing short of amazing. Panda and the team I have been working with have been exceptional, fantastic delivery times, communication is quick and concise. Could not ask for a better service.
I hope this relationship continues and I will be using them for all future businesses
Reply from EcommOps2024-03-06
Hello David!
Thank you so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it means the world to Panda and the rest of our team to know that we've met your expectations.
Your support and kind words inspire us to continue delivering top-notch fulfillment services, and we look forward to working with you for a long time! Thank you again for choosing us as your fulfillment partner.
Best,
The EcommOps Team
EcommOps team has been an outstanding partner since 2019.
Since we've started working with EcommOps, our logistics are 100% reliable. I've worked with a lot of different suppliers over the past 5 years and none of them comes close, not only in terms of professionalism but EcommOps genuinely care about your success.
All I need to do is get sales, they handle the rest, and if you have any specific questions, they are more than willing to book a call with you to dive deep into the problems themselves and find a collaborative solution for them.
They are really dedicated, trustworthy, and transparent, which are essential for shared success.
Recommend 100%
Reply from EcommOps2023-11-21
Hello, Pedro!
This is an amazing review! It brings us so much joy to know that you feel that way about our services, you made the whole team smile!
Serving you through your business journey has been a real pleasure and we look forward to many more years of working together.
Best,
The EcommOps Team
Switched over to them during the summer from our old 3pl and wow the experience has been excellent. Customer support team goes above and beyond to answer any questions you may have at all times of the day. It's refreshing to work with a company that actually cares about your success, while also delivering great service at a really fair price.
Reply from EcommOps2023-11-21
Hi Bryan!
Thank you so much for your kind words and 5-star rating! We’re so grateful for your feedback.
We’re thrilled to hear that you are having such a great experience with us.
We especially appreciate your feedback on our customer support. This is something we are very proud of, and we were glad to see you noticed it.
Cheers to you and your business for much more time working together!
Sincerely,
The EcommOps Team
Great team, super service! Started working with them more than 2 years ago and they are integrated really well with our company process and it helped us scale a lot!
Reply from EcommOps2023-11-13
Hello, Samuele!
Thank you so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it means the world to our team to know that we've met your expectations.
It’s been an amazing journey so far and we look forward to many more years of working together.
Best,
The EcommOps Team
Professional team, reasonable pricing, convenient document to track the payments, shipments, stock, etc. Can recommend.
Reply from EcommOps2023-11-13
Hey Vladimir!
Those are really nice words! We're so glad to hear that you are enjoying working with us. Serving you through your business journey has been a pleasure.
Thank you so much for taking the time to write this review.
Best,
The EcommOps Team