Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
Written by the business, not verified by us.eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service. Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.
Auto-generated from all reviews of this business. For reference only.This was my first time seeing this site. Let you know when I receive the product. Thanks
Thank you for giving us a try! We love welcoming first-time customers and truly appreciate your support. We're excited for you to receive your order, and we look forward to becoming a staple in your beauty routine!
Great products! Good pricing.
Thank you for your kind review! We are glad to hear that you are happy with our products and pricing. We truly appreciate your support. We hope to earn that fifth star on your next shopping experience!
You had exactly what I was looking for no one else did I want a yellow eyeshadow and you gave me a pallet with just that
Thank you so much for your wonderful review! We’re thrilled you found exactly what you were looking for, and we’re so happy we could help you find the right palette. We look forward to having you shop with us again soon!
I did like the price and convenience and selection. First time ordering today so hopefully shipping and arrival will be good as well
Thank you for your 5-star review! We truly appreciate you taking the time to share your feedback. Your support means a great deal to us, and we're grateful you chose to shop with eCosmetics. Thank you again for your review.
Shipping is fast. More Palmer’s in your selections, please!
Thank you so much for your 5-star review! We're glad to hear your order arrived fast. We greatly appreciate your feedback and suggestions, as they help us better understand customer preferences and improve our service. We look forward to your future orders!
Thank you so much for your 5-star review! We're delighted to hear that your experience was fast, easy, and convenient. Providing a seamless shopping experience is our goal, and we're grateful for your support. We look forward to welcoming you back again soon!
Easy, great price
Thank you so much for your 5-star review! We’re so happy to hear that you had a smooth shopping experience and enjoyed our great prices. We truly appreciate your feedback and support, and we look forward to your next order!
The Nail Vails are so worth the money! I'm looking forward to this new shade for me. Pretty color for Fall.
Thank you for your 5-star review! We're so happy to hear you're loving your Nail Veils and that you've found the perfect shade for fall. We appreciate your support and can't wait to fulfill future orders!
E cosmetics is my favorite online store for skin care, hair products and cosmetics. Though the waiting time to receive package is longer than Amazon and majority of websites, the variety and promotion are way greater. The waiting time is usually around one week, unless some items need to be back order for 2-3 weeks which is usually remarked on the item when placing orders. The great percentage of promotion is still unbeatable. One time I receive was 40% off for every category. The only thing is you need to be careful to use the promotion because the max discount is $100 every transaction, so make sure to separate your big purchase by dividing several times in order to gaining the most percentages of discounts. - highly recommend to E cosmetics to consider and remove this limit as you want your customers to buy more BUT feeling annoyed by using your promotion and buy less. Will definitely return again if no rush for replenishing
Thank you so much for your wonderful 5-star review! We're so glad to hear that you're happy with your orders and that you have found a variety of skincare, hair care, and cosmetics! To provide a little more information, our standard shipping timeframe is typically an estimated 2–8 business days, while products marked as pre-order may require additional processing time before they ship. We appreciate you taking the time to share your thoughts regarding our promotions. For reference, all of our promotional offers are subject to a maximum discount of $100 per customer, as outlined on our website and in our promotional emails. We truly value your feedback and will be happy to share it with our team, as we're always looking for ways to improve our customers' shopping experience. Thank you again for your kind words and for choosing to shop with us. Please don't hesitate to reach out to our Customer Care team directly if you ever need assistance. We can't wait to welcome you back for your next purchase!
Good price, exactly what I was looking for.
Thank you for your wonderful review! We're delighted to hear you found exactly what you were looking for at a great price. We truly appreciate your support and look forward to helping you with your next order!
Very easy to navigate and buy the product you needed.
Thank you for your kind review! We're so glad your shopping experience was simple and hassle-free from start to finish. We truly appreciate your support and hope to see you again soon!
Fast shipping. Product as described.
Thank you for your wonderful review! We're so glad your order arrived quickly and that everything was exactly as expected. We truly appreciate your support and look forward to your next order!
I wanted to order three of the item I ordered. The site refused to make any changes in quantity wither on the initial selection page or the final order quantity.
Thank you for sharing your feedback. We understand how frustrating it can be when you’re unable to purchase the quantity you were hoping for. Please note that if our website only allows you to purchase a specific quantity of an item, it may be because that is the remaining quantity available in our inventory. In this case, the item you selected had only one unit available at the time of your purchase, which is why the website only allowed a quantity of one to be added to your order. We sincerely apologize for any confusion or inconvenience this may have caused. We truly appreciate your understanding and hope to have the opportunity to provide you with a better shopping experience in the future. If there is anything further we can assist you with, please feel free to reach out. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
I ordered a product on your site as soon as I paid for it sent me to another site and charge $25 out of my account. There’s some type of fraud going on.
Thank you for your feedback. We would like to clarify that the pop-up advertisement you referenced is provided by a third party and is not affiliated with or controlled by eCosmetics. We understand how it may have caused confusion and appreciate you bringing it to our attention. If you ever have any questions or concerns, our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Thank you so much for your wonderful review! We’re glad to hear that you had such a positive experience shopping with us. Your support is greatly appreciated, and we look forward to your future orders!
Great selection and discounts
Thank you for your kind review! We're so glad you found a great selection at great prices. We appreciate your support and hope to see you back again soon!
I only wanted the one part of the proactive system and found it. Haven't gotten it yet but hope it's awesome! Thanks!
Thank you for the 4 stars! We are so happy you had a positive experience, and found the product you were looking for. Is there anything we could have improved that would have made this a 5-star experience? Please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Everything excellent, I like the perfume, I liked more variety. Congratulations
Thank you for your wonderful 5 star review! We're so happy to hear that you enjoyed our variety of products and we're glad you found a perfume you love. We look forward to your next order with us!
Easy to use, reasonable prices, perks! Hoping my Jane Iredale products are authentic tho! Cheaper than the company website and packaged differently… I have purchased the shower gels from you before and they seemed authentic.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re enjoying our prices, perks, and easy shopping experience. We also truly appreciate your trust in us. We take product authenticity seriously and are committed to providing genuine products from trusted sources. Thank you again for your support, and we hope you continue to enjoy your purchases!
I had a 20% off coupon and I didn't realize it as I just placed an order for something I needed. I asked if they would credit my card back for the difference and they said no. This is not acceptable and is not good business. I own a business. I would never do this to a good customer. In fact they should have just told me it applied to my order as I ordered it the same morning the coupon came in. I won't use you again. THANKS
Thank you for sharing your feedback. By the time we received your request, your order had already shipped, so we were unable to apply the promotional discount retroactively. A member of our Customer Care team has already reached out to assist further. Please feel free to contact us as well. We are open Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
213 reviews matching
