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Beauty & Well-being

eCosmetics.com

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213 reviews

4.5213 reviews
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About eCosmetics.com

Data updated
Website
ecosmetics.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
213 reviews
Replies to negative
73% (11/15)
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About this business

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

Written by the business, not verified by us.

Is eCosmetics.com legit?

eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service. Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.

Auto-generated from all reviews of this business. For reference only.

What people say

I love ecosmetics

I love ecosmetics! Have been purchasing from them for years for both makeup & skincare. They offer my high end products I use at a discounted price which is hard to find. I'll continue using them as long as they carry my favorite products. 🫶🏻

Reply from eCosmetics.com2026-08-07

Thank you so much for your kind words and continued support! It means the world to us that you've trusted us for your makeup and skincare over the years. We're thrilled to be able to help you save on the products you love, and we look forward to keeping your favorites in stock for many more orders to come!

Try shopping with e-commerce

I was on google searching for a sale on Kerastase shampoo It is a very good shampoo but expensive. You were listed so I shopped with you and it was quick and as advertised ( I mean by that on my first order)So thank you

Reply from eCosmetics.com2026-08-07

Thank you so much for your 5-star review! We're thrilled to hear that you found what you were looking for and that your first shopping experience with us was quick and satisfactory. We look forward to your future orders!

Great customer service

Great customer service. Great price. Slow shipping.

Reply from eCosmetics.com2026-08-07

Thank you so much for your kind words! We’re thrilled to hear that you were happy with our customer service and pricing. We hope to have the opportunity to assist you again and make your next experience even better!

I never got my package.

Reply from eCosmetics.com2026-08-07

We’re sorry to hear about your experience. We want to assure you that your order was shipped to the address provided at checkout, and according to the tracking, it was marked as delivered yesterday. We’ve already reached out to the carrier and are launching an investigation to help determine what happened. Our Customer Care team has also reached out to you directly to assist with resolving this as quickly as possible. We appreciate your patience and hope we can get this resolved for you. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

Less cost for shipping

The shipping charges are high.

Reply from eCosmetics.com2026-08-07

Thank you so much for taking the time to leave your feedback. We pride ourselves on offering free shipping for orders $49.00 and over and our standard shipping fee is $6.95. We appreciate your feedback as we are always striving to improve our customers' experiences and provide the most competitive process possible. One of our Customer Care representatives has reached out to you to provide further details. Please feel free to reach out to us directly, as well as we're always happy to help! Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

It was easy to navigate

It was easy to navigate. The discount coupon helped me out so thank you for it.

Reply from eCosmetics.com2026-08-07

Thank you for your wonderful 5-star review! We're so pleased to hear that you found our website easy to navigate and that you were able to enjoy one of our many promotions. We truly appreciate your support!

I tried to buy it from manta and they…

I tried to buy it from manta and they declined my credit card which I used to buy it from you a few minutes later

Reply from eCosmetics.com2026-08-05

We truly appreciate your 5-star review! We're glad to hear your order went through smoothly with us after you experienced issues elsewhere. We truly appreciate you choosing eCosmetics and are grateful for your support. We hope you love your order, and we can’t wait to welcome you back for your next purchase!

Trouble with Your website

First time I tried to order the product I was unable to complete the transaction. I had to chat with someone and stop the order. had to wait a couple of days and try again to place my order. Eventually i was able to place my order, but had considerable trouble with the site.

Reply from eCosmetics.com2026-08-05

Thank you for sharing your feedback. We sincerely apologize for the difficulties you experienced while trying to place your order. We understand how frustrating it can be when the ordering process doesn’t go as smoothly as expected. We are glad you were eventually able to complete your order, and we truly appreciate your patience. We’d love the opportunity to learn more about your experience. One of our customer care representatives will be reaching out to you directly. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

I was pleased to see your website…

I was pleased to see your website carried beauty items l could use for my hair needs. I will be using your website in the future.

Reply from eCosmetics.com2026-08-05

Thank you for the 4-star review! We're happy to hear that you found beauty products on our website that meet your hair care needs. We hope you love your order, and we can’t wait to welcome you back for your next purchase! If there is ever anything we can do to make your experience even better, please don’t hesitate to let us know. We’re always happy to help! Our customer care representatives are available Monday through Friday from 8:00 a.m. to 9:00 p.m. EST, and Saturday and Sunday from 9:00 a.m. to 7:00 p.m. EST.