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Beauty & Well-being

eCosmetics.com

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213 reviews

4.5213 reviews
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About eCosmetics.com

Data updated
Website
ecosmetics.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
213 reviews
Replies to negative
73% (11/15)
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About this business

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

Written by the business, not verified by us.

Is eCosmetics.com legit?

eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service. Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent products and fast service

Excellent products and fast service, safe packaging, smooth processing. Thank-you!

Reply from eCosmetics.com2026-08-12

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a smooth shopping experience and that your order arrived quickly and was carefully packaged. We truly appreciate your support and look forward to your orders in the future!

Good product to order again

Good product to order again. Easy to order, prompt delivery. However, the box was so big. A waste for shipping rates, etc. And, I appreciated the discount.

Reply from eCosmetics.com2026-08-12

Thank you for your 5-star review. We’re glad you had a positive experience with your order. We also appreciate your feedback regarding the packaging, as it helps us identify areas where we can improve. Thank you for your support and for taking the time to share your experience.

Love the ordering process

Love the ordering process, and applied discount for order ahead. However, have not received any notification that shipping is coming along.

Reply from eCosmetics.com2026-08-12

Thank you for your 4-star review. We appreciate you taking the time to share your feedback and are grateful for your support. Please note that the tracking information was sent to the email provided at the time of purchase. According to your tracking information, your order is expected to be delivered August 15th .We value your experience and appreciate the opportunity to continue improving.

I could find what I wanted immediately!

I could find what I wanted immediately! The product hasn't arrived yet so I couldn't give a 5 star...

Reply from eCosmetics.com2026-08-13

Thank you for your feedback! We completely understand, and we appreciate you taking the time to share your experience. We’re glad to hear that you were able to easily find what you were looking for. Your order is currently expected to arrive by Tuesday, August 18. Please note that this is only an estimated delivery date, and your package may arrive sooner. We hope you love your purchase once it arrives! If you ever have any questions or concerns, our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

Huge variety of hard-to-find products at great prices

I love the efficiency of placing orders, and the prices have been affordable and less expensive than other perfume sites and department stores. In addition, eCosmetics has had the skincare products that I love in stock (which are hard to find). Also, the skincare products I ordered last month arrived in special bubble wrap bags that protected them from being damaged (that I greatly appreciated). I love the variety of the products offered, as I was just able to purchase Spicebomb cologne for my son's Birthday. I hope the cologne arrives safely and smells exactly like a brand new cologne should smell.

Reply from eCosmetics.com2026-08-12

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’ve enjoyed our selection, pricing, and easy ordering process. We’re especially glad that the protective packaging helped your skincare products arrive safely! We hope your son loves his Spicebomb cologne, and we truly appreciate your continued support. We look forward to your future orders!

I do appreciate the 30 off sales

I do appreciate the 30 off sales. There are a lot of products and yet a lot of products I need are not available.

Reply from eCosmetics.com2026-08-11

Thank you so much for taking the time to share your feedback with us! We’re so happy to hear that you’ve been enjoying our sales, and we truly appreciate you choosing to shop with us. We completely understand your frustration when some of the products you’re looking for are unavailable. We’re always working to keep our inventory updated and bring back popular items as soon as possible. We appreciate your patience and hope you’re able to find more of your favorites with us in the future! Thank you again for taking the time to share your experience. We truly appreciate your support!

Ordered for the first time

Ordered for the first time. It was easy, quick and has already shipped! And I see other products that I already use and will order. And the price was right!

Reply from eCosmetics.com2026-08-11

Thank you so much for the 5-star review and for taking the time to share your experience! We’re thrilled to hear that your first order was easy and quick. It’s wonderful to know you’ve also found other products you already love and are looking forward to ordering. We truly appreciate your kind words and are so happy to have you shopping with us!

Do Not recommend this site

Do Not recommend this site. Placed an order on August 1st and it still hasn’t shipped 11 days later. No communication. Trying to cancel order but that is not easy.

Reply from eCosmetics.com2026-08-11

We truly appreciate you taking the time to share your feedback, and we sincerely apologize for the inconvenience and frustration this experience may have caused. Please rest assured your order has been cancelled as requested. One of our representatives will be reaching out to you directly regarding your experience. Our Customer Care Representatives are always available via email or chat Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

Too Slow

Slow delivery. Too many emails. Sending a survey as soon as I order. I dont know how you did until you do it.

Reply from eCosmetics.com2026-08-11

Thank you for your feedback. We sincerely apologize for any frustration caused by the delivery experience and our promotional emails. Please rest assured your order was shipped on the same day it was placed and delivered within our standard shipping time frame of 2–8 business days. We understand your concerns and truly appreciate you taking the time to share your experience. We sincerely apologize and hope to provide you with a smoother experience in the future. One of our representatives will be reaching out to you directly regarding your experience. Our Customer Care Representatives are always available via email or chat Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.

product sizes seperated

All sizes of a product should appear on the same page instead of having to search through many pages to find the size you want when you want 2 sizes of the same product.

Reply from eCosmetics.com2026-08-12

Thank you for sharing your feedback! We’re sorry for any difficulty you experienced while looking for the sizes you wanted. We do currently list the available sizes together on the same product page, but we understand that finding the right options should be easy and convenient. We truly appreciate your feedback and will continue working to improve your shopping experience!

Products were available and the price…

Products were available and the price and discount were great!

Reply from eCosmetics.com2026-08-12

Thank you for your 5-star review! We’re so glad you were able to find what you were looking for and take advantage of our great prices and discounts. We truly appreciate your support and hope to have you shop with us again soon!