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EF Explore America

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195 reviews

4.6195 reviews
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About EF Explore America

Data updated
Website
efexploreamerica.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
195 reviews
Replies to negative
89% (8/9)
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About this business

Building tours that go beyond expectationTaking a modern approach to educational travel means we design each and every one of our class trips with one thing in mind: To go beyond the same-old highlights you could see with anyone else. No matter where you go, or how subject-specific you want to get, our tours go beyond the textbooks, beyond the monuments. We’re driven to build incredible experiences that resonate with today’s students and provide lessons that will stick with them—wherever they go next.We empower educators to do their best workMore specifically, we help teachers change their students’ lives through educational travel. We have the experience needed to make sure your trip is both immersive and educational, and we’ll support you before, during, and long after your tour.Let's get startedFor over 55 years, EF has helped people see new places, experience new cultures, and learn new things about the world and about themselves. EF Education First is a family owned and operated company, founded in Sweden in 1965 with the mission of opening the world through education. As a result of our culturally immersive programs, over 15 million students have learned a language, discovered the world, or earned a degree with EF. Teachers are our people, literally: We employ close to 30,000 of them worldwide.

Written by the business, not verified by us.

Is EF Explore America legit?

EF Explore America (efexploreamerica.com) has a 4.6 out of 5 rating on OK.one, based on 195 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional tour guides and local staff are extremely helpful, friendly, and well-organized throughout the entire multi-day journey. Travelers truly appreciate the smooth trip planning, clear checklists, and supportive resources that make the overall preparation completely stress-free for all participating families. Though some reviewers were not happy with unexpected schedule changes, exceptionally long travel days, or missing meal arrangements experienced during the tour. A few other consumers also felt that certain itinerary stops felt rushed, poorly coordinated, or lacked adequate safety supervision during free time.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Jerri Piquard · 1 review · Verified · Experienced 2026-07-02 ·

Great experience

L
Luisa · 3 reviews · Verified · Experienced 2026-07-03 ·

Great

My son had a great experience

A
Aracely Dovalina · 2 reviews · Verified · Experienced 2026-07-03 ·

Thanks for everything my son enjoyed…

Thanks for everything my son enjoyed all the things in the travel

New York was a fun and eventful trip

New York was a fun and eventful trip. We were able to see two Broadway Shows, meet and greet cast, visit Times Square, and other memorial and tourist land marks like the Statue of Liberty. Lots of walking and overall the itinerary remained on schedule except for a few swaps due to a Knicks Parade, so be mindful of local events happening on the days you plan to go. Early meet up times limited our breakfast options to the hotel only. Our hotel stay was in New Jersey and we would bus into the city daily. Tour guide was great and informative for the day and city tips.

Reply from EF Explore America2026-07-17

Thank you for sharing this! Two Broadway shows, a cast meet and greet, Times Square, and the Statue of Liberty sounds like an amazing New York experience! We're glad the itinerary held up well overall, and the Knicks Parade is a great reminder of just how lively the city can be! We appreciate you passing that along as a tip for future travelers, and we're so glad the tour guide made such a great impression throughout the trip. Thank you for your feedback!

New York Student Trip - amazing!

Our student trip to New York was amazing! Our Account Manager, Riley, did a fabulous job helping this busy teacher get the trip prepared from the initial planning/communication/questions, etc. Customer Service was easy to reach and very helpful any time myself or my students' parents had questions. Our Tour Guide, Kristin, was also fabulous! We were learning everywhere we went, including while we were driving! This busy teacher HIGHLY recommends EF Explore America!

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Elizabeth · 3 reviews · Verified · Experienced 2026-06-23 ·

The person leading the trip was great…

The person leading the trip was great at updating what was happening that day. My son said everyday was fun and filled with lots of information.

Reply from EF Explore America2026-07-17

Thank you for sharing this! We love hearing that your son had a fun and informative experience every single day. That is exactly the kind of trip we hope every student takes home with them. We'll be sure to pass along the kind words to the Tour Director!

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Philip · 2 reviews · Verified · Experienced 2026-07-02 ·

The guide was great and the trip went…

The guide was great and the trip went well and was well planned.

M
Matthew Kaphan · 1 review · Verified · Experienced 2026-06-29 ·

My daughter had a great time on her…

My daughter had a great time on her trip.

C
Crystal · 1 review · Verified · Experienced 2026-07-01 ·

This is our second EF trip

This is our second EF trip. The experience was incredible. My only complaint was that my daughter had no idea how much money she had left of her Till card to spend, so that could have been improved.

Reply from EF Explore America2026-07-17

Thank you for sharing this, and we're so glad to hear the experience was incredible! We love having repeat travelers and hope your daughter is already looking forward to her next adventure. Thank you for the feedback on the Till card. We will make sure our Tour Directors are reminding travelers how to check their balance while on tour so they can make the most of their funds throughout the trip. Thank you for your feedback!

M
Melissa Mckay · 1 review · Verified · Experienced 2026-06-30 ·

This was the most well organized and…

This was the most well organized and planned trip I have ever been on. Our tour guide Ann was awesome!! I would recommend her over and over again. She is such a special person!! The only suggestion I would have would be to have bottle of waters available during the trip. Overall 10 out of 10!!!

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Simon Goble · 1 review · Verified · Experienced 2026-06-30 ·

I had a great time on this epic trip with my son.

I really enjoyed most of the planned activities. Our tour guide Julian really made the trip, he was top notch, if I have the opportunity to do another one of these trips with my other children I hope he is again our guide!

M
Mui · 1 review · Verified · Experienced 2026-07-06 ·

We had an amazing time

We had an amazing time, everyday was packed full of fun and such a great experience for my child and I to learn about history. Our tour guide Chris was awesome. He was very knowledgeable and helpful.

J
Jordan Kofstad · 1 review · Verified · Experienced 2026-07-01 ·

I made it very clear that I needed my…

I made it very clear that I needed my own hotel room to stay in from the beginning, and I was put in a room with the ex wife. I of coarse refused, and had to pay for my own room for the 1st 2 nights. I'm waiting to be reimbursed. Also, we left the hotel between 7:30-7:45am and wouldn't return to our hotel until 10pm. In my opinion, this was too long of a day. In my opinion returning at 8-9pm would have been more ideal.

Reply from EF Explore America2026-07-17

Thank you for sharing your feedback. We're sorry to hear about the rooming situation and the frustration it caused. Rooming preferences are an important part of ensuring a comfortable experience, and we understand how disruptive it was when that wasn't handled as expected. We're glad to have processed a refund for the cost of the single room. If you have not seen that on your account yet, please contact our Traveler Support Team and they would be happy to assist. We also hear your feedback around the length of the tour days. Our itineraries are designed to make the most of the time available in each destination, though we understand that the pace can sometimes feel demanding. Thank you for your feedback.

T
Tammy Allen · 1 review · Verified · Experienced 2026-06-30 ·

My daughter loved her experience

My daughter loved her experience! So glad she went.

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Stacy Faulkenberry · 1 review · Verified · Experienced 2026-06-30 ·

Puerto Rico Summer 2026

We had a few hiccups at the beginning with our hotel reservation and then we had to much down time on our last day instead of touring.

Reply from EF Explore America2026-07-17

Thank you for sharing your feedback. We're sorry to hear about the hiccups with the hotel reservation at the start of the trip. We also hear you on the downtime on the last day. We'll pass this feedback around making the most of the full tour experience on to our teams so the next trip is even better. Thank you for your feedback.

S
Sandy · 1 review · Verified · Experienced 2026-07-01 ·

Washington, D.C.

My daughter had the best time and learned so much!!

M
Maren Schultz · 1 review · Verified · Experienced 2026-06-24 ·

EF Tours was great!

Meagan from EF was great with the planning and prep for the trip. She was easy to get a hold of and responsive. When we had a few hiccups on the trip, she was great with helping. Our tour went really well! Our tour director, Rob Striffler was amazing, as well as our bus driver, Mo. Our tour was jam packed and it went as smooth as possible because of our support people.

Z
Zoe Lehmann · 1 review · Verified · Experienced 2026-07-08 ·

Professional company.

Great tour, flexible and fun.

D
DPlumb · 2 reviews · Verified · Experienced 2026-07-02 ·

Wonderful trip!

Our tour leader was amazing, even though she was thrown into leading our group at the last second due to unforeseen circumstances, she made sure our trip was extremely memorable. The locations around the island were beautiful and it was just a lot of fun.

A
Amy Meyersick · 1 review · Verified · Experienced 2026-06-30 ·

The trip was great but the bus broke…

The trip was great but the bus broke down one night which caused some confusion and stress

Reply from EF Explore America2026-07-17

Thank you for sharing this, and we're glad to hear the trip was great overall! Bus breakdowns can occasionally happen and unfortunately are outside of our control, but we always work to resolve them as quickly as possible to minimize any disruption to the group. We're sorry for the stress it caused and hope it didn't take away too much from an otherwise wonderful experience. Thank you for your feedback!

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