Electronicsforce (electronicsforce.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers are really happy with how easily they can find what they need, placing orders simply through the website and receiving their items securely packed in great condition. People frequently mention that the devices look brand new, function reliably from the very beginning, and feature impressive battery life for daily tasks.
However, some people mentioned that their packages faced unexpected shipping delays, leaving them waiting significantly longer than expected for their deliveries to arrive. A few consumers also noted frustration when tracking information remained stagnant for days or essential order confirmations were completely missing from their inbox.
Auto-generated from all reviews of this business. For reference only.
Grabbed this knowing I wanted something dependable, and that is exactly what I got. Even without being tech-savvy, everything made sense right away, and the phone just works without any lag or delays. Battery easily carries me through heavy use days without needing a charge midway. The screen looks sharp and vibrant, and I have not experienced a single crash or slowdown. It arrived in perfect condition and continues to perform beautifully. For the price, the value here is genuinely hard to beat.
Following my sign-up, the phone just delivered everything I wanted. The screen brightness exceeded my expectations in the best way possible. Speed is instant with no waiting around whatsoever, and battery life keeps me going for days on end. The build quality is solid throughout, nothing cheap feeling about it at all.
Happy with how straightforward everything was from the moment I turned it on. The colors on the display look brilliant, battery life has been impressive even with constant use, and the device feels built to last. Arrived in perfect condition and works exactly as advertised.
Opening the box was exciting because I could tell right away this was a quality piece of equipment. The camera feature absolutely blew me away, honestly. It picks up incredible detail even when the lighting is not great, and you do not need to mess with settings to get good shots. The battery easily lasts a full day of heavy use without draining, which is fantastic. Everything feels solid and well made, like they actually cared about the build quality. At this price point, you are getting tremendous value for your money. Really pleased with this purchase.
Order hasn't arrived, no call back, will be disputing the charge with my bank. What a scam.
Shipping I selected was 3-5 days, will be reporting you to the better business bureau.
Reply from Electronicsforce2026-07-04
Thank you for your order and for taking the time to leave your feedback.
According to our records, your order was shipped to:
Nicholas Humphrey
9388 Garden Ter
Commerce Charter Twp, MI 48382
USPS Tracking #: 9400150105797085268405
The shipping method selected at checkout was Free Super Saver Shipping (10–14 Business Days). This shipping option is not an expedited service, and delivery is expected within the stated timeframe.
We are a legitimate business that has been serving customers for over 20 years and are BBB Accredited. We understand that waiting for a package can be frustrating, but calling our company a scam is simply not accurate.
If your package does not arrive within the 10–14 business day delivery window, please contact us directly. We will be happy to open a trace with USPS and work with you to ensure the issue is resolved.
We appreciate your business and look forward to assisting you until your order is successfully delivered.
They sent me a brick. Touchscreen was dead within 2 hours, I paid for 3 day shipping and waited over a week, and the "customer service" person was dismissive and yelled at me before arranging a refund. Horrible company. Steer clear.
Reply from Electronicsforce2026-07-04
web order # 69291
Christopher Wilson
670 Sadlers Chapel Rd
Lafayette TN 37083-4701
Thank you for your order and for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. We take product quality and customer service very seriously.
While the phone may have developed a defect after delivery, electronic devices can occasionally experience a hardware failure that is beyond our control. When this happens, we work with our customers to provide an appropriate resolution, including a return, replacement, or refund in accordance with our policies.
Regarding shipping, expedited shipping refers to the shipping service selected and does not eliminate our stated order processing time, which is clearly disclosed on our website.
We also apologize if you felt that your interaction with our customer service team was unpleasant. It is never our intention to make any customer feel dismissed or disrespected.
We have been serving customers for over 20 years and are BBB Accredited. We strive to resolve every issue fairly and appreciate the opportunity to improve based on customer feedback.
I would give them ZERO stars if it was an option!!
I placed 2 orders for the same phone; the first was placed on 06/16/2026, then cancelled... then I placed a second order on 06/18/2026, which was also cancelled. I received email confirmations and order numbers for each order... but no follow-up emails to let me know there was an issue with either. I only found out the orders were cancelled when the first tracking number showed the printing label had been cancelled, and then when the second order was delivered after a week.
Terrible order processing... terrible communication... EXTREMELY disappointing!!!
Reply from Electronicsforce2026-06-29
weborder # 69293
Derek Hermann
13715 Hart Street
Oak Park MI 48237
We're sorry to hear about your experience.
After reviewing your orders, both were canceled because the payment authorization was declined by your credit card issuer. Since the transactions could not be approved, we were unable to process or ship the orders.
We apologize if you did not receive a cancellation notification and understand how frustrating that can be. We appreciate your feedback and are working to improve our communication process.
If you would still like to place an order, please contact us or submit a new order using a payment method that successfully authorizes. We'd be happy to assist.
Placed qm order on saturday received today Monday phone is brand new condition just as described good store customer support also answer tk all my questions and helped me to select the correct phone for my service provider very happy
twice I tried to order phone and twice you, not me but you cancelled my order.
Reply from Electronicsforce2026-06-12
thanks for your order and this feedback
web order 69111
Robert Sutherland
903 Nottawa Heights Drive
Weidman MI 48893
PLEASE BE ADVISED THE REASON THIS WAS CANCELLED CREDIT CARD DECLINED THE CHARGE
Order arrived in expected condition matching how it was described it was packed well the seller communicated as needed everything with the order went well 0 complaints satisfied with my purchase and recommend electronicsforce to others
Correction:
1. Initially ordered for 2 two days delivery. Correction from 4 weeks, got it 1 week later. Asked for delivery refund.
2. Product was advertised as new, but did not get delivered in original package. It was buble wrapped but not original package. Only cable and bubble wrapped device inside amazon like plastic bag -- could have be damaged.
3. Device did not look new, but rather used or refurbished. Correction: seller confirmed that it is new and not hacked.
4. Seller stands by its reputation. It is easy to interpret seller's integrity if sensitve package is susceptible to damage in a plastic envelope, regardless of it being buble wrapped. Bubble wrap prevents vibrational damage or minimizes potential damage to heavy objects compressing it, but not guaranteed if main packaging is plastic envelope. In addition, I got no user guide and definitely did not get charger as stipulated in online manual.
But it also physically showed signs of devise dragged across a surface that made it seem like it was used.
Despite the seller standing up to its integrity, based on my initial experience it is easy to ascertain otherwise.
Don't advertise 2 days monetized shipment if it's hot guaranteed. If one pays up front for special shipment and not delivered as advertised, it's a trap for the unsuspecting customer who doesn't follow up and asks for a refund.
They argue I ordered on a Friday. I'll give them that. But regardless, I didn't get the order till a week later.
Finally. I ordered unlocked device and it is still locked to tmobile. Now I have to ho through trouble of unlocking it.
Reply from Electronicsforce2026-06-04
Thank you for your review. We would like to clarify several inaccuracies in your comments.
First, the order was placed on Friday, May 15, after our business hours. We reopened on Monday and, as clearly stated on our website, orders require 1–2 business days for processing before shipment. According to USPS tracking #9405550105797025611134, the package was delivered to
Andres Lopez
1 Innovation Way UNIT 212
Merrimack NH 03054
it was delivered on May 22.
Therefore, the statement that delivery took "4 weeks" is simply incorrect.
Second, the device you received was brand new and had never been activated or used. Many carrier and enterprise-grade devices are shipped in bulk packaging rather than retail consumer boxes. For that reason, the unit was professionally packaged in protective bubble wrap to ensure safe delivery.
There is no basis for the claim that the device was used, refurbished, hacked, or tampered with. The unit was sourced through authorized distribution channels and was never previously activated. We stand behind the authenticity and condition of every product we sell.
While we understand that the packaging may have differed from your expectations, the device itself was new as advertised. We appreciate your business and the opportunity to address these concerns.
I didn’t realize when I paid for one day delivery it would take a week
Arrive Saturday when staff was off so
Had to wait until Tuesday because of Memorial Day holiday
Didn’t realize her carrier didn’t service your phone so will need to change carrier
Awesome experience from start to finish. Got my new phone from them on the date and time that I was expecting and now I'm enjoying it. I will continue to purchase and support these guys all the way.
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