Very Knowledgable and Helpful
Great store with lots of different products for your departments vehicles! Great service with a smile!
About Strobes N' More
Data updated- Website
- strobesnmore.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 96 reviews
- Replies to negative
- 88% (15/17)
Do you own Strobes N' More? Claim this profile for free and start replying to reviews.
About this business
Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.
Written by the business, not verified by us.Is Strobes N' More legit?
Strobes N' More (strobesnmore.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the outstanding quality of the items purchased, noting that orders always arrive promptly and in perfect condition. People also deeply appreciate the knowledgeable staff members who consistently provide helpful assistance, expert guidance, and smooth transactions for all orders. Some people were dissatisfied with the strict return policy, mentioning frustrating challenges when attempting to secure refunds after opening the product packaging to inspect them. Reviewers pointed out that checking items often requires unboxing them, yet they encountered inflexible rules regarding refunds and limited customer support responsiveness.
Auto-generated from all reviews of this business. For reference only.What people say
Strobe order
Lights were in stock and shipped fast
Products selection.
Good lights, great customer service
Purchased from here a few times now. This purchase I accidentally ordered the wrong lights and they swapped them out for me. I appreciate their customer support
I placed order for one of their brands…
I placed order for one of their brands of equipment and has been a loyal customer purchasing their products. I was told no refund for the product I purchased and asked for a phone call from the manager and didn't receive the phone call back. I'm definitely not buying anything from them anymore so this why I'm giving them a bad Review.
Reply from Strobes N' More2026-08-10
Hi Patrick, I did try calling, and I’m sorry we weren’t able to connect. I also sent a follow-up email outlining our return process and policy. Unfortunately, since you have had the product for over a year, we’re unable to accept the return. As noted in my previous email, our return policy allows for returns within 30 days of purchase. I understand this may not be the resolution you were hoping for. However, a 15-month-old product falls well outside our return window, and I’m not aware of any retailer that would typically accept a return after that length of time.
Always in stock
Always in stock. Iv spent so much money here
Great buying experience
Great buying experience. It's exactly what I was looking for.
As a returning customer for Strobes N…
As a returning customer for Strobes N More albeit a few years ago, I see that their level of customer service has still got to be one of the BEST I have ever seen before! I needed to get some of the older xenon style strobes for a vehicle to get ready on the road for a job. I saw they advertised the Nova brand units so I contacted them first to check on availability from stock. My Customer Service Rep. was Jocelyne. To my surprise, she informed me that stock was still available for my needs. I placed the order online and received the new items with great shipping speed! Thankyou Jocelyne for all your help that day! Your expedition of the shipping process and inventory check certainly got my vehicle on the road in time to perform the work I had to do safely under traffic conditions! I am STILL a loyal client of Strobes N More and shall remain so! Stu H.
always friendly and helpfull service
Excelent service.
Great service and delivery time
Return Policy is terrible for customers
As much as I was able to find what I needed on the website, the return policy is 'Draconian'. They require the packages not to be opened, or they won't accept a return. How can you determine if the product will work in an application without taking it out of the box/wrapper? This is a very bad business model. If the item hasn't been used, it should be returnable no matter what package it is in.
Reply from Strobes N' More2026-07-02
Hello, I understand that it can be difficult to determine whether the light will meet your needs without opening the packaging, and I appreciate your perspective. However, in order for us to accept an item as a return, it must be in resalable condition. Unfortunately, the packaging for the lights was opened and then taped closed. As a customer, you would likely expect to receive a new product in its original, unopened packaging rather than one that has been opened and resealed. I’m sorry that you feel our return policy is overly restrictive. Our policy is in place to ensure that every customer receives products in the best possible condition and that we maintain the quality standards our customers expect. We appreciate your understanding, and if you have any questions, please don't hesitate to reach out.
Delivered as promised
Delivered as promised. Just a bit expensive though.
Customer service was great and cheerful
great people to deal with and part came…
great people to deal with and part came on time
Ben went out of the way to verify that…
Ben went out of the way to verify that the correct part was being ordered
Spoke with customer service about a…
Spoke with customer service about a concern for delivery. They were great at helping me and answering my questions.
The items I purchased from you are…
The items I purchased from you are excellent. they suit my needs perfectly.
Great prices and customer service
Great company, fantastic customer service.
Your items that I bought are excellent
Your items that I bought are excellent. They fit my needs perfectly.
TadiBrothers
Pawn America
Hiboy 
Crutchfield
ACityDiscount
Reebelo
Nebraska Furniture Mart
Swappa