If you need parts for your printer......
....They are pretty much it.
About ELEGOO
Data updated- Website
- elegoo.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 944 reviews
- Replies to negative
- 90% (348/385)
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About this business
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Written by the business, not verified by us.Is ELEGOO legit?
ELEGOO (elegoo.com) has a 3.0 out of 5 rating on OK.one, based on 973 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality of the items and the extremely reliable, fast delivery services that consistently exceed expectations. Many consumers find the advanced 3D printers and various filaments very easy to use right out of the box and securely well-packaged upon arrival. However, some customers also noted frustrating issues with defective hardware, unexpected software bugs, and machines breaking down shortly after basic use. A few other people experienced annoying delivery delays, exceptionally long waiting times for specific accessories, or tangled filament spools straight out of the box.
Auto-generated from all reviews of this business. For reference only.What people say
Expect high level service after the sale!
Ordering products and getting what you ordered in a reasonable amount of time. Service after the sale is very important if there is an issue and communication on back ordered items is crucial.
Insane printer
you sell a 600$ printer for 300$
Quick delivery and good product
Quick delivery and good packging Filament came unharmed and very quickly, in under a week. Got exactly what I asked, no mistakes! :) Good quality filament, printed straight out of the box without any drying!
Pla filament is great and cheap cant…
Pla filament is great and cheap cant say much for any other products as havnt used them hence the 4 stars over 5 will update rating once I get to using other products
Terrible response times
Terrible response times, not willing to work, goes back on there word
Reply from ELEGOO2026-08-10
Dear customer, Thank you for taking time to leave your review. Sorry that you are not satisfied with our service. We are now following your issue and please do not worry, we will follow up the issue until solved. It is always our expectation to provide the best experience for you guys when using our products, and your satisfaction is our utmost priority. Sorry for any inconvenience caused to you by this order. Best regards, ELEGOO Team
Very fast in postage got here quicker…
Very fast in postage got here quicker then I tought very happy
Never replied to m trouble ticket!
You people never replied to my trouble ticket. Thanks for nothing. I fixed your poorly engineered elegoo centauri carbon printer myself
Reply from ELEGOO2026-08-10
Dear customer, Thank you for taking time to leave your review. We're very sorry for that,actually our technical support have replied to you on July 27th. May I ask have you got our email that time? Would you check if there's email blocked by email system? We tried to contact you and would like to solve the issue, please kindly have a check. Or you can contact us at https://us.elegoo.com/pages/contact-support to solve. Sorry for any inconvenience caused to you by this order. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team
Quick and affordable
Quick and affordable. Reliable performance of printing materials.
Great product
Great product, price and service
Good quality products and efficient…
Good quality products and efficient service
Good value and fast delivery
Good value and fast delivery. The multi packs are very good value
They were amazing
They were amazing. I had a couple of issues with shipping, so I emailed support. I can’t say they necessarily made anything change, but they definitely reassured me, made me feel better about the situation, and explained how everything was working. I genuinely think Elegoo is a great company. I have over 700 hours of printing on my CC2, and I’ve only had a couple of issues, most of which were pretty much my own fault. Other than that, this printer has been absolutely amazing, and the company has been phenomenal in my experience.
Great all round
Helpful website, fantastic pricing and rapid shipping. Excellent.
Lost AMS
"Unfortunately, I have to give a three-star review. I purchased a Centauri Carbon 2 Combo version,which includes the printer and the filament changing system from the official Elegoo website. Where was the issue? The two items were shipped separately with two different tracking codes. While my Centauri is already assembled and has been used for several hours, the AMS is still in transit after more than 15 days. I have already contacted customer support, who I must say were super helpful and tried to resolve the issue."
Reply from ELEGOO2026-08-11
Dear customer, Thank you for taking time to leave your review. We apologize sincerely for the transportation delay. We are following your issue and please do not worry, we will follow up the issue until solved. Sorry for any inconvenience caused to you by this order. Thanks and have a nice day. Best regards, ELEGOO Team
Top quality products
Top quality products, and fast effective service and delivery.
The Centauri Carbon 2 came with the…
The Centauri Carbon 2 came with the chassis fan not working, during the shipment it was detached from the right place. The support pointed me to the right tutorial, I fixed it in place and it worked. The first printing was perfect, no problems at all.
Fast shipping
Fast shipping, quality
I give elegoo 5 stars
I give elegoo 5 stars! All ways. It’s my favorite filament. I have great results from your product from my printer to filament. I own 2 elegoo Neptune 4 max printers that are awsome! Thanks elegoo. I’m a big fan of your all your products!
I am incredibly impressed with my…
I am incredibly impressed with my recent purchase of the Elegoo Centauri 2 3D printer. The entire experience, from ordering to delivery, was seamless. The service was exceptional, with prompt updates and careful packaging that ensured the printer arrived in perfect condition. The product itself is outstanding. The build quality of the Centauri 2 is top-tier, feeling sturdy and well-designed right out of the box. It has been a joy to use, consistently producing high-quality prints with excellent detail. I highly recommend Elegoo for their fantastic service and reliable, high-quality 3D printers.