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Shopping & Fashion

Eric Javits

100 reviews

4.6100 reviews
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About Eric Javits

Data updated
Website
ericjavits.com
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (9/9)
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Is Eric Javits legit?

Eric Javits (ericjavits.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

K
Kristina · 1 review · Verified · Experienced 2026-07-12 ·

Have bought at least 6 hats from Eric…

Have bought at least 6 hats from Eric Javits. Love every single one. Still have every single one, such great quality. When I need a different type of hat I always know I kind find a perfect one here. Thank you from ordering to receiving always excellent!

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We’re so happy to hear that you’ve built such a lovely collection of Eric Javits hats and that you continue to enjoy each one. Knowing that you still have and love every hat you’ve purchased means so much to us and truly reflects the quality and craftsmanship we strive for. We’re also grateful for your kind words about your experience from ordering to delivery. Thank you for your continued support and for making Eric Javits a part of your hat collection. We look forward to helping you find your next favorite style! Eric Javits Team

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Carmel M. · 2 reviews · Verified · Experienced 2026-07-08 ·

The helpfulness and courtesy…

The helpfulness and courtesy throughout. I need to return the slides as they did not fit my feet (due to surgery).

Reply from Eric Javits2026-07-17

Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience with our team and appreciated the helpfulness and courtesy you received. Thank you again for your kind words and for choosing Eric Javits. Eric Javits Team

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Anne Allen · 5 reviews · Verified · Experienced 2026-07-11 ·

Once again

Once again, I have purchased an item of perfection. Eric JJavits NEVER disappoints. Perfection is his middle name!

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We’re thrilled to hear that your new purchase exceeded your expectations. Your kind words truly mean a lot to us, and we’re so grateful for your continued trust in Eric Javits. We take great pride in creating pieces that our customers can enjoy for years to come, and it’s always wonderful to hear that our craftsmanship and quality continue to delight you. Thank you again for your support! Eric Javits Team

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Karen Castles Gray · 3 reviews · Verified · Experienced 2026-07-12 ·

Everything was great!

Reply from Eric Javits2026-07-17

Thank you so much for this lovely feedback—it really means a lot to us! It’s wonderful to know the overall experience has been a positive one for you. We truly appreciate your support and taking the time to share this! Eric Javits Team

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PAT · 2 reviews · Verified · Experienced 2026-07-17 ·

The BEST Straw Hats on the Market

ERIC JAVITS make quality hats that wear well, last a very long time, and look fabulous on. They are well worth the money. Other hats don’t compare to the quality. I have 5 of their sun hats, a rain hat, and I just ordered a visor at a terrific sales price. Shipping is fast, service is great.

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! It means so much to us to hear how much you love your Eric Javits hats and that you've built such a beautiful collection over the years. We're thrilled that you continue to enjoy the quality, style, and craftsmanship of our pieces. We're also grateful for your kind words about our service and shipping experience. We hope you love your new visor just as much as your other Eric Javits favorites! Thank you again for your continued support. Eric Javits Team

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Catherine Tynan · 2 reviews · Verified · Experienced 2026-07-14 ·

very fashionable and sun smart!

I was delighted to get the 2 hats I have wanted on the 4th of July sale. I am hoping they look as good on me as on my friend who has several other EJ hats. She is always so chic !

Reply from Eric Javits2026-07-17

Thank you so much for your lovely feedback! We're delighted that you were able to take advantage of our Fourth of July sale and finally purchase the two hats you've been wanting. We're honored that Eric Javits was recommended to you, and we hope your new hats make you feel every bit as chic and confident as your friend does in hers. We can't wait for you to receive them and hope they become favorites in your collection! Thank you again for choosing Eric Javits. Eric Javits Team

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Nancy H · 1 review · Verified · Experienced 2026-07-16 ·

Just love quality ♥️second one is on the…

Just love quality ♥️second one is on the way. First was a gift from daughter♥️

Reply from Eric Javits2026-07-17

We truly value your wonderful feedback, so thank you very much! Knowing that you are pleased with our products matters a lot. Hearing this makes us very happy because we put a lot of effort into what we create. We're always available if you need anything, and we hope you keep loving them! Eric Javits Team

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Lesia Graybill · 2 reviews · Verified · Experienced 2026-07-04 ·

Very thoughtfully packaged and arrived…

Very thoughtfully packaged and arrived in excellent shape. Perfect size. Quality. I wish the bag inside were detachable.

Reply from Eric Javits2026-07-17

Thank you so much for your kind feedback! We're delighted to hear that your order arrived in perfect condition and that you were pleased with the size and quality. We take great care in packaging our products, so it's wonderful to know it made a difference. We hope you enjoy your new Eric Javits purchase for years to come! Eric Javits Team

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India Parson · 10 reviews · Verified · Experienced 2026-04-10 ·

The product is wonderful it is packaged…

The product is wonderful it is packaged protectively and arrived in pristine condition. Website is easy to order from and maneuver through.

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We're delighted to hear that your order arrived in pristine condition and that you found our website easy to navigate and shop from. It's always our goal to make every part of the shopping experience as enjoyable as the product itself. We truly appreciate your support and hope you enjoy your new Eric Javits purchase. Eric Javits Team

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Jodene Tryon · 3 reviews · Verified · Experienced 2026-07-14 ·

Beautiful

Beautiful, Comfortable hats. I always get asked who makes those beautiful hats you wear and where do you buy them? I would never buy another hat other than Eric Javits!

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We're delighted to hear how much you love your Eric Javits hats. Knowing that you receive compliments and are proud to recommend our brand to others truly means the world to us. Your loyalty and support are sincerely appreciated, and we're honored to be your go-to choice for hats. Thank you again for being part of the Eric Javits family! Eric Javits Team

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Raegan · 4 reviews · Verified · Experienced 2026-07-09 ·

Undeniably the best hats on the market…

Undeniably the best hats on the market I have a very small head and these fit with no adjustment or Alterations this will be my third EJ hat. The first one I took to a wedding out of town left it in my room during checkout went back up and it was gone! So I replaced that one and now I have a black one.

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We're thrilled to hear that our hats fit you so well, especially since finding the right fit can be a challenge with a smaller head. It means so much to us that this is now your third Eric Javits hat. We're so sorry to hear about the one you lost after the wedding—that must have been so disappointing. We're glad you decided to replace it, and we hope your new black hat brings you many happy occasions. Thank you again for your continued support! Eric Javits Team

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Customer · 4 reviews · Verified · Experienced 2026-07-13 ·

Love the hats but…

I love EJ hats & I have quite a few. True quality. But make sure you understand the return policy - I think the website is misleading. The product page just says they’ll do everything they can to make you happy. BUT scroll down to the very bottom of the page for Return policy and it says 28 days from the shipping date. I bought a hat, wanted to return it within 30 days of the date I received it (which was about 12 days after I bought it). They said no cuz past the 28 date of purchase. When I mentioned they took quite awhile to ship it the woman said they were busy due to sale going on. And, I find their website very user unfriendly. Again, I love the hats but EJ has some serious work to do if they care about customer satisfaction. Oh - and they deduct serious $ unless you buy the “free return” option. I would give 3.5 stars if I could.

Reply from Eric Javits2026-07-17

Thank you for taking the time to share your feedback, and thank you for your kind words about our hats. It truly means a lot to us that you've built a collection of Eric Javits hats and appreciate their quality. I'm sorry to hear that your experience with our return policy and website left you feeling disappointed. I'd like to mention that we do our best to make our return policy as clear and transparent as possible. The policy is available on our website and explains that eligible returns must be initiated within 28 days of the purchase date. We understand that this timeline may not work for every situation, but we apply it consistently to all orders to ensure fairness. That said, we genuinely appreciate you sharing your perspective. Feedback like yours helps us better understand where customers may have questions or expect additional clarification, and we'll be sure to share your comments with the appropriate teams. Thank you again for taking the time to write to us. If you ever have questions before placing a future order, or need assistance with one, please don't hesitate to reach out to our Customer Service team. We're always happy to help. Eric Javits Team

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Lisa · 3 reviews · Verified · Experienced 2026-07-15 ·

I spent over $200 and you charge me for…

I spent over $200 and you charge me for shipping and a return fee

Reply from Eric Javits2026-07-17

Thank you for taking the time to share your feedback. We understand your concerns regarding the shipping and return fees, and we're glad we had the opportunity to discuss them with you when you contacted our Customer Service team. We always strive to be as transparent as possible about our shipping and return policies, and we appreciate you giving us the chance to explain how they apply to your order. Thank you again for sharing your experience. Your feedback is valuable to us as we continue to improve our customer experience. Eric Javits Team

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Debi Gerbus · 5 reviews · Verified · Experienced 2026-07-14 ·

I ordered my first hat before a trip to…

I ordered my first hat before a trip to Turks. It traveled beautifully and I received many compliments (even wore it in our family photo!) Great, great quality!

Reply from Eric Javits2026-07-17

Thank you so much—this really means a lot to us! We’re so happy you’re enjoying your Eric Javits items, and it’s wonderful to hear they’ve been bringing you such nice compliments. There’s nothing better than wearing something you love and feeling great in it. We really appreciate you sharing this with us! Eric Javits Team

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J. Klaas · 2 reviews · Verified · Experienced 2026-07-15 ·

Excited to own my first Eric Javits handbag!!

I’ve been looking at Eric Javits handbags for a while and decided to finally take the plunge. The quality and the timeless classic look appeal to me.

Reply from Eric Javits2026-07-17

Thank you so much for your wonderful feedback! We're honored that you chose Eric Javits after considering our handbags for some time. It means a lot to know that our quality and timeless designs inspired your decision. We hope your new handbag exceeds your expectations and becomes a favorite for many years to come. Thank you for choosing Eric Javits. Eric Javits Team

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Dayle Goldstein · 1 review · Verified · Experienced 2026-07-08 ·

I have purchased many hats Eric Javits

I have purchased many hats from Eric Javits! I love traveling with them, they always keep their shape and they are extremely comfortable! I always receive so many compliments on my hats.

Reply from Eric Javits2026-07-17

Thank you so much—this really means a lot to us! We’re so happy you’re enjoying your Eric Javits items, and it’s wonderful to hear they’ve been bringing you such nice compliments. There’s nothing better than wearing something you love and feeling great in it. We really appreciate you sharing this with us! Eric Javits Team

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RockGirl · 1 review · Verified · Experienced 2026-07-09 ·

Great hat...well made

Great hat...well made, perfect for everyday and travel. Love it!

Reply from Eric Javits2026-07-17

Thank you so much for the lovely feedback—we really appreciate it! It means a lot to know you’re enjoying our products. We put a lot of care into what we make, so hearing this truly makes our day. Hope you continue to love them, and we’re always here if you ever need anything! Eric Javits Team

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Natalie Mansour · 1 review · Verified · Experienced 2026-07-14 ·

online experience is great products vary but amazing overall

online experience is great. i have two big visors from you that i have owned and LOVED for many summers. cant live without. its just that this last one that i bought was super tight and hurt :(

Reply from Eric Javits2026-07-17

Thank you so much for your kind feedback. It made us smile to hear how much you've loved your Eric Javits visors over the years. Knowing they've been your go-to for so many summers truly means a lot to us. We're so sorry your most recent visor fit much tighter than your previous ones. We can understand how disappointing that must have been. Since each visor is handcrafted, there can occasionally be slight variations in fit from one piece to another. If you ever need assistance with a purchase or have questions about sizing or fit, please don't hesitate to reach out to our Customer Service team. We're always happy to help. Thank you for your continued support. We truly appreciate you! Eric Javits Team

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Laura · 15 reviews · Verified · Experienced 2026-07-14 ·

Hat is beautiful

Hat is beautiful, and more importantly it’s packaged perfectly so it arrives in pristine condition.

Reply from Eric Javits2026-07-17

This means so much—thank you for noticing! We really do take extra care when packing each order, so it’s wonderful to hear that it came through. Making sure your item arrives in perfect shape is so important to us. We hope you continue to enjoy your purchase! Eric Javits Team

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Dawn Williams · 1 review · Experienced 2026-07-14 ·

Return was given expedient attention

I had a problem with a return. Customer Service, Carol was great in following up with the warehouse, equally attentive. Problem solved. Thank you so much!

Reply from Eric Javits2026-07-17

Thank you so much for your kind feedback! We're so happy we were able to get everything sorted out for you. It means a lot to hear that you felt well taken care of throughout the process. Your kind words will certainly be shared with Carol and our warehouse team—they'll be delighted to know their efforts made a difference. Thank you again for your patience, your support, and for choosing Eric Javits. Eric Javits Team