Waste of money
Bra clasp snapped after about 10 wears and customer support only offer 30 days return period, even for faulty items! Would not recommend
About Essenther
Data updated- Website
- essenther.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 48 reviews
- Replies to negative
- 0% (0/87)
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Is Essenther legit?
Essenther (essenther.com) has a 1.9 out of 5 rating on OK.one, based on 111 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 69% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. Many people experienced frustrating obstacles with customer support, noting long delays and automated responses that made resolving issues nearly impossible. Consumers also stated receiving defective merchandise or incorrect clothing sizing, followed by a complicated return process that prevented proper refunds. Some reviewers were happy with the soft fabrics and comfortable feel of specific items that fit well. A few other consumers also praised the supportive designs and accurate sizing available for certain purchases. People mentioned that the products worked very well for everyday wear once the right size was found.
Auto-generated from all reviews of this business. For reference only.What people say
very bad quality
very bad quality! don’t buy!
DISASTER. Do NOT buy from Essenther.
Please do not purchase from this company. It’s just another Chinese front. I purchased 4 bras wanting to try different sizes and styles. I did this thinking that I could return items with no hassle as per the Essenther website. All 4 bras were the wrong size and 1 broke the first time I put it on (snap at front centre is far too flimsy). I email support regarding a return and refund. 2 days later I receive an email saying that “as postage cost high we offer 2 replacement bras in different size and you do not return the ones you have”. The email is written in broken English and they want to start bargaining with me. I told them I want to return for a full refund as per their website policies. I am still waiting on an answer 3 days later. $170 down the drain and I have 1 broken bra and 3 that don’t fit. DO NOT BUY FROM THIS COMPANY!
Crooks thiefs cheap product
Lasts about 8 wears then brakes
Seems I am having the same problem as others! The front clip bra broke I think I wore the bra maybe 8 times? They told me 30 day policy ! Bad business The mesh across the back is also hot to wear in summer Won’t purchase from them again
I wish I could give zero stars.
I wish I could give zero stars. First purchase was fine, good front fastening bra, perfect for what I needed so I bought 4 more. Every single one of the bras broke within 8 weeks. The front fastening clasp has snapped. Essenther are refusing a refund or exchange quoting their 30 day exchange policy. There is no policy on faulty goods. Faulty goods should be allowed to be returned within 6 months according to the consumer act but this company doesn’t adhere to that. They think it’s fine for a bra to last a couple of weeks and then break. So I’m out of pocket and have 4 totally unwearable bras.
The Posture and Racer back bras
The posture front opening bras are perfect if you order the right size cup/don't need padding. The company replaced them with another design of my choice in a smaller size, the T shirt Racer back bra, and it fits beautifully. Very courteous and efficient service.
DO NOT BUY THESE BRAS
DO NOT BUY THESE BRAS. I purchased the front closing razorback ones. The plastic clasp broke in one after 11 months so I took a punt and purchased a second hoping it was just bad luck and the plastic clasp broke on this one AFTER 8 WEEKS! Two perfectly good bras rendered useless. I emailed about repairs or replacement and was told they can’t do anything after 30 days. DO NOT BUY THESE DODGY products. They do not last, are so cheaply made and are a waste of money.
An honest review
An honest review . I'm just reading these reviews and I'm shocked at the bad reviews. I'm glad I never read them prior to ordering and maybe I just chose the right bra. I'm an average 36H depending on style and a size 16. I took my chances on seeing a Facebook advert as for years I have searched for a front fastening bra and I've spent far too much £ on wasted bras. My order took 1 week to arrive and I put it on straight away. Seriously ..this bra is sooooo comfortable it was a relief to remove my branded, expensive bra. The fit is perfect and my boobs look great.. lifted yet not pushed together ( almost like a bikini top fit ). There is no pressure on my back, the wide back strap compliments my back by showing no rolls of back fat and the shoulder straps are sitting gentle and not digging in alongside no awkward wires digging under the arms. The material is reasonably thick giving good support and the low plunge allows for low cut tops to be worn too which is a bonus. I have been praying to find a bra like this. I'm hoping the quality of the bra lives up to my expectations of providing a good few months of wearing. The larger well known bra companies need to take a tip from this review. I can't understand why they have not yet mastered your product in producing a bra of this quality when they are supposed to be experts. I'm so excited to finally find a comfortable bra with the bonus of front fastening I have told all my big boobed girlfriends ..it's a must !!! I will definitely be ordering more .. please don't disappoint in my future purchases.
STAY WELL AWAY- NOT AS GOOD AS THEY WANT YOU TO BELIEVE!
STAY WELL AWAY - UNSCRUPULOUS BUSINESS The bras are of a very cheap quality and the fit for a larger bust is appalling - gives a monoboob look if thats what you're after. I tried to leave a poor review to reflect my experience and found it showed as pending, then disappeared. i was contacted and offered a 50% refund in return for my review not being published as they only allow 4 and 5 star reviews and nothing less. This is misleading business behaviour at best. I said I would only accept the refund if I could add that to my review and have it published but they refunded me anyway with still no sign of my review.
They worked for me
I bought everyday bras, normal back closure. They are excellent smooth fabric, comfortable and reasonably priced. Fortunately I did not have to return as they fitted well. I will buy again. They took longer to arrive than I would expect.
Easy ordering great fabric
Easy ordering. Was clear coming from HK no deception I've seen some reviews about XXL tights been to small. I'm a size 6 to 8 and sizes were perfect. Maybe those women complaining need to be honest about there size.
Pretty appalling I must say
Pretty appalling I must say. Think they are very suspect and am putting this down to experience !!!! Just trying to get return instructions a nightmare and a web site that sends you round in circles. My advice is steer clear.
Avoid at all cost and stay away from…
Avoid at all cost and stay away from their Bra collection. Sever mismatch of sizes and incorrect size chart. Insist of a full refund and don’t let them playing with you and offer partial refund/ replacement. Shameful company!!
Leotard covered in mould!
Terrible, my leotard just arrived today and it is covered in mould. The cardboard attached was also mouldy too.
This company are hopeless to contact
This company are hopeless to contact. I’ve sent numerous emails to request a return for a bra I purchased that was a poor fit and unsuitable for purpose. I’ve given up after no response to my emails and direct message on the website. So I have made a purchase that I can’t return for refund. Very bad customer service and I most definitely would not recommend this company. I shan’t order from them again. Take heed and be warned.
Great bra
I brought, what I thought was my size but when received, too small. Email communication was good and they offered to send another size free of charge and to keep the smaller one. Delivery was only a few days. New size fits perfectly, nil issues with opening the clasp, the bra is very supportive especially the back. Will be purchasing another.
The front opening bras are useless
The front opening bras are useless. They come undone anytime they are worn and the company refuse to listen to the feedback. I would have continued to buy bras from them because other bras are ok but not happy with poor customer service and accountability
I would not be as stupid as to buy…
I would not be as stupid as to buy anything from these people ever again because there is a fundamental floor in the class on their bras and they are literally impossible to do up even off you let alone on and yet they do not claim any responsibility and have you pay the postage to return something? So if you want to completely waste your money and email a company that really doesn’t care at all then go ahead and waste your money and buy something from them.
Low quality product and unfair refund policy
I bought a front closure bra. The metal clip broke after only wearing it several times. I emailed the company with a photo of the faulty clip and asked for a replacement. They advised as it had been over 30 days they would not replace the item.
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