Ordering tickets was easy but don't like the wait.
Ordering tickets was easy. I do not like having to wait to get my tickets in my email to print out, especially because I don't know how long it will take to get them, and that makes me feel anxious.
About Etix
Data updated- Website
- etix.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 88% (38/43)
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About this business
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Written by the business, not verified by us.Is Etix legit?
Etix (etix.com) has a 4.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently state that buying tickets online is a remarkably fast, seamless, and completely hassle-free process. People are especially pleased with the support team, frequently praising representatives for being extremely polite, patient, and genuinely accommodating during interactions. However, some customers also noted technical challenges while using the website for online orders. Reviewers occasionally shared frustrating website errors or difficulties entering payment details properly during checkout. Others mentioned experiencing long virtual queues, unexpected sales delays, or feeling dissatisfied with having to wait until shortly before events to access their passes.
Auto-generated from all reviews of this business. For reference only.What people say
It was easy to find, but....
It was easy to find, but hard to check out when adding mutilple things to the cart. In order to check out, we had to click another item to add then delete it once we got to check-out screen and do a final purchase. A check-out/cart icon would have been a faster process, but overall got the Job done once we figured it out.
Lucia and Anthony went out of their way…
Lucia and Anthony went out of their way to help me make 9 then 1 more reservations for Abba Tribute. Very patient answering all of my questions, suggestions for parking and showing me the theatre today. We are all looking forward to this show. See you on the 28th . Thank you, Nancy Kolenkiewicz
We bought tickets at the box office
We bought tickets at the box office, paid for them with no handling fees since we got them there, and they were sent immediately by email. I gave you 5 stars, but my experience is exactly what was expected, nothing above and beyond, nothing less. These requests for reviews for everything are getting truly annoying.
Reply from Etix2025-10-09
Hi Terry, Thank you for taking the time to send your feedback. You will not receive another request from us in the future. Regards, Etix
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