Event Tickets Center (eventticketscenter.com) has a 2.9 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 45% give 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
Website glitched/refreshed and processed my order before I was complete with the checkout process. Absolutely no flexibility. Contacted customer service immediately (within 2 minutes) and they were of no assistance. They also have their tickets posted at double what the actual event has them selling for.
Easy to use. Great system and service.
Didn’t get my tickets at all. Had to wait for to park and still didn’t have them. Had to spend more money and now waiting on a refund.
Hi, Trenton. As a secondary ticket marketplace, we connect buyers with verified resellers who list tickets on our platform. While sellers aim to fulfill every order, unexpected inventory and fulfillment challenges occasionally occur. When a seller cannot supply the reserved tickets, our 100% Buyer Guarantee ensures you are protected with a full refund. Our records confirm that a full refund for this order has already been processed. If you need any further assistance or have questions regarding your refund, please reach out to our team directly at [email protected].
The tickets aren’t showing up in my Ticketmaster account.
Hi, Tom. The tickets were transferred yesterday -if you're having trouble with your tickets displaying in your account please reach out to us at [email protected], we'd be happy to help. Your concert isn't until October 1st so we have plenty of time to figure out what the issue is and make sure you're set!
Not sure if I even got tickets. But if so. It was good
Hi, Tatanisha. We see the tickets were able to be accepted and there were some technical issues - we scheduled a follow up call on Saturday so we would appreciate an update on how things go after that!
I never received tickets. What the hell! Standing at the gate buying more tickets.. I want a refund!
Hi, Chad. The tickets were transferred on 8/4. If you had some technical issues accessing them on the day of the event please reach out at [email protected] or at (855) 261-6909.
Easy to navigate
I can’t see the tickets that were transferred to me. Web site is not user friendly to senior citizens.
Hi, Corbett. Please feel free to reach out to us at [email protected] or at (855) 261-6909. We'd be happy to help you claim your tickets!
It was a mistake I need my money returned please. I realize you have a no return policy but I made a mistake and need it canceled and funds returned as soon as possible please, thank you very much, sorry for the inconvenience
Hi, Richard. Regarding the All Sales are Final policy, this policy is agreed upon at checkout. This policy aligns with the industry standard. We regret to hear that your recent experience did not meet your expectations, and we genuinely apologize for any inconvenience.
I’m not able to access the website/tickets on my apple device.
Your tickets are a rip off! Paid way too much At the door tickets $40.00 And you charged me $90.00. What a sham.
I be able to get what I want
Outrageous rip off!! NEVER EVER recommend!!
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website. We're genuinely sorry that your recent experience didn't meet your expectations.
Quick and easy.
Seems like a rip off. There’s even a service fee of $2.80 on a $12 parking pass. Give me a break.
220 reviews matching