About Event Tickets Center
Data updated- Website
- eventticketscenter.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 220 reviews
- Replies to negative
- 67% (73/109)
Is Event Tickets Center legit?
Event Tickets Center (eventticketscenter.com) has a 2.9 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 45% give 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
What people say
Directed to your side without knowing…
Directed to your side without knowing it is USD not CAD. So tickets are not fair priced any more.
Hi, Raif. All ticket prices on our site are listed in USD, which is indicated at several points during the checkout process. If you have questions about your order, please reach out to our support team at [email protected] so we can look into this with you.
Easy to use .
to difficult to get receive print…
to difficult to get receive print download tickets, they didn't even go to my ticket master app def not user friendly
HI, Karla. We're sorry to hear that. Our team advised over chat that you received a transfer URL. Please let us know if you were able to get your tickets.
The order was quick and easy thank you…
The order was quick and easy thank you very much !
DECEPTIVE MARKETING
DECEPTIVE MARKETING! If I could give ZERO stars I would. The shadiest company preying on consumers with their deception. Don't GET TRICKED!!!
Hi! Transparency is important to us. As a secondary ticket marketplace, we clearly state our identity as a resale platform at the top of every page on our website to ensure buyers have this information before placing an order. Our marketplace provides access to tickets through secondary sellers, with every purchase backed by our 100% Buyer Guarantee to ensure valid entry to your event. If you have questions about a specific order, please email our support team at [email protected] so we can review your account details with you.
"All sales are final" should be written…
"All sales are final" should be written in large, bold letters.
Hi, Rosalee! Thanks for reaching out. We're sorry to hear that you didn't see the all sales are final disclosure.
Why does buying a baseball ticket…
Why does buying a baseball ticket require so much logging in, personal information, and time? Cumbersome and frustrating.
Hi, Andrew. We appreciate you sharing your checkout experience with us. As a resale marketplace, those verification steps and account requirements are in place to prevent fraud and ensure digital tickets transfer safely to the correct fan. We must used whatever delivery method that the ticket broker or venue approves.
I didn’t receive my tickets yet and…
I didn’t receive my tickets yet and it’s one day before the event
The customer service is less to be…
The customer service is less to be desirable. Was called a liar, when asked to talk with a different representative I was hung up on. I called back to speak with a supervisor and file a complaint, didn’t get to speak with a supervisor and was instead told “I sent a message to our internal team, you don’t have to worry about anything”.
Hi, Thomas. We're sorry to hear about your interactions with the first representative on our site. Please know that we are reviewing the call now and will address their interactions with you as necessary. If you have any further questions or need any more help getting your tickets, please feel free to reach out and describe your previous interactions.
Tickets cancelled with no notice
I purchased tickets to an event. My tickets were transferred to me quickly. One week before the event, I logged in to Ticketmaster to check my seats and saw my order had been cancelled. I immediately chatted with Events Ticket Center. I was advised to watch my email for updates. I have now chatted and emailed twice a day for 5 days and all I am told is to continue to watch my email. I am traveling for this event and I don’t even know if I have tickets. I can’t find a number to speak to a live person. I’m extremely frustrated and do not recommend this company to anyone who appreciates the security of guaranteed tickets.
Ease of access.
Great team to work with
Great team to work with. Can’t wait for my tickets
Ticket Purchase
Very easy and seamless process
Tried to buy tickets that did not go…
Tried to buy tickets that did not go through on the first try. No explanation given. Was able to buy tickets the second time, but not the section I wanted. Sad and inefficient experience.
Hi, Eva. Our customer support team sent an email back regarding your purchase issues. We're sorry to hear that you had issues with your purchase being confirmed and that it cost you the listing you want.
It was difficult to figure out if the…
It was difficult to figure out if the seats were together as that is what we wanted. There was no one to contact. Once I accepted the tickets the website would not let me log in.
Have not yet received the email where I…
Have not yet received the email where I can accept the tickets. I have been on the phone 3 times since last week and have still not received the tickets. Running out of time - event is this Saturday!
Hi, Maria. Our team has sent another retransfer and emailed you with instructions on how to claim them. Please feel free to give us an update if you've received this 2nd email
Never got a email with my tickets
Hi, Jason. Your tickets were transferred on 4/19 - if you would reach out to us at [email protected] or at (855) 261-6909 we'd be happy to help you get your tickets. If you were able to claim them in the past day, we'd love to hear about it!
Quick and easy
Easy as one two three
Easy as one two three. The only thing it could not tell me is who is sitting next to us. Loved the simplicity.
