Evolve is a hospitality company with a mission to make renting a vacation home easy for both owners and guests.We work on behalf of our owners, managing the hardest parts of their rental business from online listing optimization to 24/7 guest support and more.We also promise our guests homes that are 100% ready for their arrival so they can be sure that, when they rent an Evolve home, it will live up to their expectations—or we’ll make it right.
Written by the business, not verified by us.
Is Evolve legit?
Evolve (evolve.com) has a 3.6 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 34% give 1 star; The business has replied to 79% of negative reviews. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful locations, noting that the properties are situated in peaceful areas close to nature, beautiful countryside, and convenient local attractions or beaches. Guests consistently appreciate the comfortable accommodations, well-stocked kitchens, and relaxing outdoor spaces like spacious decks and scenic porches that make stays memorable.
However, some people mentioned experiencing difficulties with customer support when trying to resolve urgent issues, communicate changes, or receive timely assistance. A few reviewers also noted occasional property maintenance shortcomings, missing amenities, or minor cleanliness oversights that required attention upon arrival.
Auto-generated from all reviews of this business. For reference only.
Great stay with family of 7 and had all the room we needed. It was great that we all got to fish and take advantage of the hydro bike and paddle boat. Loads of fun for the entire family.
Reply from Evolve2026-05-06
Hi Jay,
Fishing, hydro biking, and paddle boating with the whole family? Now that's a vacation!
We're so glad the space had plenty of room for everyone and that the activities made for such a fun and memorable stay. We hope to welcome your family back again soon!
Great view!
Nice house, well stocked with utensils and everything you might need.
Reply from Evolve2026-05-06
A great view and everything you need right at your fingertips? That's the goal every time!
Thank you for choosing Evolve and we hope to host you again soon for your next trip.
Allowed me to book a house that was no longer associated with VRBO. Didn’t find out until day of and they just responded that they had meant to cancel the reservation months ago but there was a “technical error” and they could not help because they do not do same day bookings leaving me stranded with nowhere to stay.
Reply from Evolve2026-05-04
Hi Cassie,
Providing a positive and seamless experience for every guest is at the heart of what we do at Evolve, and we're sorry to hear that this wasn't the case during your experience with us. Your feedback has been shared internally to help guide improvements in how we're supporting guests moving forward.
We acknowledge the impact this had on your travel plans and while cancellations are rare, owners reserve the right to cancel under certain circumstances. In this case, we were informed that the property would no longer be available and we sincerely apologize again for the inconvenience this caused.
While the dates for this reservation have passed and a full refund was immediately processed upon cancellation, we're happy to provide assistance finding alternative accommodations or with anything else. You can reach us by phone at 877-818-1014 or through any of our social media channels.
Bryan was wonderful. He knew I was celebrating retires drew a fun message on the driveway for me. SO nice to see that first thing upon arriving at the house. Absolutely perfect space for a large group with plenty of space on the decks and inside as well. Please see my VRBO review for more details.
Reply from Evolve2026-04-30
What a wonderful review!
We're so glad Bryan was able to make your arrival such a memorable one and that the space delivered for your group.
Thank you for staying with us, and we hope to host you again for your next celebration.
So far, our experience has been nothing but fantastic! We couldn’t have ever imagined we’d be working with such a great team of people! The benefits definitely outweigh any thoughts or preconceived notions you may have! 5 stars for sure!
Reply from Evolve2026-04-29
This absolutely made our day, Randy!
We're so glad the experience has been nothing short of fantastic and that our team has been able to deliver on that promise. Reviews like yours remind us why we do what we do.
We look forward to continuing to support your success with Evolve!
Beautiful place. Very clean and very big bedrooms. Very easy instructions to get into the place. We will definitely being staying there again. Also the people in the neighboring condos were very friendly. Plenty of grocery stores and other stores close by.
The only small thing was that one of the shower head needs to be replaced because the water trickles out. The only reason I know this is because I just changed mine at my house for the same reason. The lime builds up inside the shower head.😂😂. We didn’t let it brother us and there is another shower.
Thank you for letting us rent that great place.
Reply from Evolve2026-04-29
Hi Daniel,
Thank you for such a detailed and thoughtful review! We're thrilled the stay was a great one from start to finish, and we truly appreciate you flagging the shower head, we've passed it along for further attention.
We hope to welcome you back for another fantastic stay soon.
Wonderful home for larger groups. Beautiful property in Paicines Valley. Great beds. Totally awesome kitchen. What’s not to like?
Reply from Evolve2026-04-29
A beautiful property, great beds, and a totally awesome kitchen for a larger group? Sounds like the perfect stay to us!
Thank you for choosing Evolve and we hope to host you again soon!
Our stay at the Thunder on Third was positively perfect! The house is beautiful, inviting and clean. Our Host is super-responsive. We're looking forward to enjoying all of our gameday weekends here! Thanks for an amazing stay!
Reply from Evolve2026-04-29
Positively perfect is exactly what we aim for! We're so glad Thunder on Third delivered on all fronts and that our guest contact kept things running smoothly. Gameday weekends just got a whole lot better!
We can't wait to welcome you back for many more!
Our stay for 3 was perfect. We contacted the team for a couple of questions and they were immediately responsive.
We recommend.
Reply from Evolve2026-04-29
We love seeing reviews like this, Ray!
Being there for our guests whenever they need us is something we take pride in, and we're glad that came through during your stay.
Thank you for the kind words and the recommendation. We hope to see you back soon.
It was an unplanned trip and got lucky to stay in such a nice place. The process was easy and the location was just right.
Reply from Evolve2026-04-30
Sometimes the best trips are the unplanned ones! We're thrilled our property and its location were just what you needed for your getaway.
We hope to host you again - planned or unplanned!
House was very clean and had tons of towels, well stocked kitchen supplies etc. We had an issue we could not figure out with the showers and we received an almost immediate response which was great.
Reply from Evolve2026-04-29
A clean home, a well stocked kitchen, plenty of towels, and immediate support when you needed it? That's exactly the experience every guest deserves! We're thrilled it all came together for you and hope to host you again soon for your next travel.
In general, I have a positive relationship with Evolve. My only real complaint is the requirement that I list a reason for blocking a date to prevent a reservation. The list of reasons for the block doesn't provide all the possible reasons. There really is no reason to have to list a reason for blocking a date. I own The Barn and blocking a date should be my choice.
Reply from Evolve2026-04-24
Hi Ray,
We're happy to hear that your experience as an Evolve owner has been a positive one! Our goal is to work diligently toward ensuring the best possible experience for our owners, and feedback like yours makes that work worthwhile.
We truly appreciate you highlighting your concern regarding the calendar blocking requirement. We completely understand how this can feel unnecessary as a property owner, and your feedback has been noted and passed along to the appropriate team to help guide future improvements.
To provide some clarity, the reason we currently request additional details when blocking dates is to help us better understand owner availability patterns and ensure we're able to support both owners and guests as effectively as possible. We hear you that the current list of reasons may not cover every scenario, and that is exactly the kind of feedback that helps us improve.
Thank you for taking the time to leave us your review, and please don't hesitate to reach out through any of our support channels if there is ever anything we can help with!
The owner was great, if we needed something , he was right there. The place was very clean, in a great location. Close to restaurants, stores and the beach. If you like to cook a lot, could use a few more Pans and bowls. Other than that it was great.
Reply from Evolve2026-04-22
A responsive owner, a clean home, and easy access to the beach and restaurants? Sounds like a great stay!
We appreciate you flagging the cookware feedback and have shared it with the owner.
We hope to see you back again soon!
Blocks your cancelation within 24hrs so they can pretend you didn't cancel in time.
I booked a rental property and, within an hour, cancelled it due to the straight up and down ladder to the loft where 4 beds were, and traveling with 6 elderly people (ages 68-86). It appeared to process on my end, but after a couple of days, I had not received my deposit back, so I checked, and Evolve said they did not get the cancellation. Checking online, this seems to be a theme that people cancel within the timeframe, but Evole does not have it in their system. Seems like they have a block on their end just so they can steal your deposit. DO NOT Book with this organization. I was told by Tanziel that she could not manually override for me to get my refund back, but to contact Airbnb, which could help process it. I did - but Airbnb has to confirm with Evolve, and then Evolve says - tough luck - we are keeping your money. NO resolution. I think there are enough people scammed by Evolve that a class action suit is in order.
Reply from Evolve2026-04-21
Hi Karen,
We appreciate you leaving us your review. The refund request was initially declined as the cancellation was not finalized until days after the refund eligibility period.
However, since receiving your review, we have worked with both you and Airbnb to provide an updated resolution on a different platform.
Thank you for giving us the opportunity to make things right, and we hope we've been able to turn things around for you.
Great company with every aspect, great communication and care about the property.
Reply from Evolve2026-04-20
This makes our day, Urszula!
We take great pride in delivering great communication and well cared for properties for every guest, and we're thrilled that was reflected in your experience. We hope to see you again soon!
Great communication. Comfy beds and accommodations.
Reply from Evolve2026-04-20
Comfy beds and great communication? That's exactly what every stay should feel like!
We're thrilled that you had such a positive experience during your stay with us and hope to host you again for your next trip.
Great location and it’s cozy with a nice yard to hang out in when you’re relaxing.
Reply from Evolve2026-04-14
Hi Lisa,
A cozy home with a great yard in a great location? Sounds like the perfect escape! We're so glad you were able to relax and enjoy the space.
We hope to host you again soon for your next travel.
Lake Front Retreat, Lake of the Pines, Jefferson, TX
The host and hostess were so friendly and helpful. Recommend this wonderful house on the lake to anyone who has a large group. Hosts provided several of the amenities. Very quiet and peaceful. My husband walked down to lake from the back of house to fish. Nice area. Great walks. Will definitely stay again.
Reply from Evolve2026-04-14
Hi Sherri,
This is exactly the kind of stay we love to hear about! A peaceful lakehouse, friendly hosts, great walks, and fishing right from the backyard? Sounds like the perfect getaway for a large group.
Thank you for taking the time to leave us a review, and we hope to host you again for your next travels.
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